Resume and JobRESUME AND JOB
DXC Technology logo

Finacle Helpdesk Support L1

DXC Technology

Finacle Helpdesk Support L1

full-timePosted: Jun 18, 2025

Job Description

Categories: IT Support, Banking Technology, Helpdesk

Job Description:

Essential Job Functions:

Should be skilled in following: 

  • Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
  • Knowledge of Core Banking Solutions, banking support
  • Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
  • Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India


Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • MUMBAI, MH, India

Salary

Estimated Salary Rangemedium confidence

25,200 - 39,600 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Finacle Menu Options (CBS 7.0.25/UBS 10.2.18)intermediate
  • Core Banking Solutionsintermediate
  • Banking Business Logicintermediate
  • EOD/BOD Operationsintermediate
  • Service Ticketing/Managementintermediate
  • Troubleshootingintermediate
  • Problem-Solvingintermediate
  • Analytical Skillsintermediate

Required Qualifications

  • Minimum One year experience in Similar Projects as Application L1 at Scheduled Commercial Banks in India (experience)
  • Science/Commerce/Engineering Graduate (preferably BE/B.Tech/MCA/MBA) (degree)
  • Strong problem-solving and analytical skills (experience)
  • Effective communication and teamwork abilities (experience)
  • Advanced degree in a related field (degree)

Responsibilities

  • Handle calls and manage EOD/BOD operations for banks
  • Troubleshoot issues observed or reported on a day-to-day basis
  • Apply knowledge of Finacle Menu Options (CBS 7.0.25/UBS 10.2.18) and banking business logic
  • Utilize working knowledge of Service Ticketing/Management Solutions
  • Provide L1 support for Core Banking Solutions in banking environment
  • Collaborate with team to resolve technical banking support issues

Benefits

  • Health: Comprehensive health insurance and wellness programs
  • Retirement: 401k matching and retirement savings plans
  • Training: Professional development, certifications, and learning opportunities
  • Work-Life: Flexible work model prioritizing in-person collaboration and individual wellbeing
  • Inclusion: Inclusive environment fostering community and personal growth

Target Your Resume for "Finacle Helpdesk Support L1" , DXC Technology

Get personalized recommendations to optimize your resume specifically for Finacle Helpdesk Support L1. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Finacle Helpdesk Support L1" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportBanking TechnologyHelpdesk

Answer 10 quick questions to check your fit for Finacle Helpdesk Support L1 @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

DXC Technology logo

Finacle Helpdesk Support L1

DXC Technology

Finacle Helpdesk Support L1

full-timePosted: Jun 18, 2025

Job Description

Categories: IT Support, Banking Technology, Helpdesk

Job Description:

Essential Job Functions:

Should be skilled in following: 

  • Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
  • Knowledge of Core Banking Solutions, banking support
  • Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
  • Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India


Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • MUMBAI, MH, India

Salary

Estimated Salary Rangemedium confidence

25,200 - 39,600 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Finacle Menu Options (CBS 7.0.25/UBS 10.2.18)intermediate
  • Core Banking Solutionsintermediate
  • Banking Business Logicintermediate
  • EOD/BOD Operationsintermediate
  • Service Ticketing/Managementintermediate
  • Troubleshootingintermediate
  • Problem-Solvingintermediate
  • Analytical Skillsintermediate

Required Qualifications

  • Minimum One year experience in Similar Projects as Application L1 at Scheduled Commercial Banks in India (experience)
  • Science/Commerce/Engineering Graduate (preferably BE/B.Tech/MCA/MBA) (degree)
  • Strong problem-solving and analytical skills (experience)
  • Effective communication and teamwork abilities (experience)
  • Advanced degree in a related field (degree)

Responsibilities

  • Handle calls and manage EOD/BOD operations for banks
  • Troubleshoot issues observed or reported on a day-to-day basis
  • Apply knowledge of Finacle Menu Options (CBS 7.0.25/UBS 10.2.18) and banking business logic
  • Utilize working knowledge of Service Ticketing/Management Solutions
  • Provide L1 support for Core Banking Solutions in banking environment
  • Collaborate with team to resolve technical banking support issues

Benefits

  • Health: Comprehensive health insurance and wellness programs
  • Retirement: 401k matching and retirement savings plans
  • Training: Professional development, certifications, and learning opportunities
  • Work-Life: Flexible work model prioritizing in-person collaboration and individual wellbeing
  • Inclusion: Inclusive environment fostering community and personal growth

Target Your Resume for "Finacle Helpdesk Support L1" , DXC Technology

Get personalized recommendations to optimize your resume specifically for Finacle Helpdesk Support L1. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Finacle Helpdesk Support L1" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportBanking TechnologyHelpdesk

Answer 10 quick questions to check your fit for Finacle Helpdesk Support L1 @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.