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Finacle Helpdesk Support L3

DXC Technology

Finacle Helpdesk Support L3

full-timePosted: Jun 18, 2025

Job Description

Categories: IT Support, Banking Technology, Helpdesk

Job Description:

Essential Job Functions:

Should be skilled in following: 

  • Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support 
  • Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis 
  • Working experience on Service Management/ Ticketing Solutions
  • Working experience as Delivery Lead in similar Project


Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks


Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • MUMBAI, MH, India

Salary

Estimated Salary Rangemedium confidence

84,000 - 121,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18)advanced
  • Core Banking Solutionsadvanced
  • Banking Business Logicadvanced
  • EOD/BOD Operationsadvanced
  • Troubleshooting and Issue Resolutionadvanced
  • Service Management/Ticketing Solutionsintermediate
  • Delivery Lead Experienceintermediate

Required Qualifications

  • Science/Commerce/Engineering Graduate (BE/B.Tech/MCA/MBA preferred) (degree)
  • Working experience in Finacle and Core Banking Solutions (experience)
  • Experience as Delivery Lead in similar projects (experience)
  • Strong problem-solving and analytical skills (experience)
  • Effective communication and teamwork abilities (experience)

Responsibilities

  • Handle Finacle menu options and support CBS Version 7.0.25 and UBS version 10.2.18
  • Apply knowledge of banking business logic to resolve issues
  • Manage EOD/BOD operations for banking systems
  • Troubleshoot and resolve day-to-day issues reported in Core Banking Solutions
  • Handle calls and manage tickets using Service Management/Ticketing Solutions
  • Lead delivery in banking IT support projects

Benefits

  • Health: Comprehensive health insurance coverage
  • Retirement: 401k matching contributions
  • Professional Development: Training and certification opportunities
  • Work-Life Balance: Flexible work model supporting in-person collaboration and individual needs
  • Inclusive Environment: Commitment to fostering an inclusive workplace

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DXC Technology logo

Finacle Helpdesk Support L3

DXC Technology

Finacle Helpdesk Support L3

full-timePosted: Jun 18, 2025

Job Description

Categories: IT Support, Banking Technology, Helpdesk

Job Description:

Essential Job Functions:

Should be skilled in following: 

  • Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support 
  • Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis 
  • Working experience on Service Management/ Ticketing Solutions
  • Working experience as Delivery Lead in similar Project


Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks


Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • MUMBAI, MH, India

Salary

Estimated Salary Rangemedium confidence

84,000 - 121,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18)advanced
  • Core Banking Solutionsadvanced
  • Banking Business Logicadvanced
  • EOD/BOD Operationsadvanced
  • Troubleshooting and Issue Resolutionadvanced
  • Service Management/Ticketing Solutionsintermediate
  • Delivery Lead Experienceintermediate

Required Qualifications

  • Science/Commerce/Engineering Graduate (BE/B.Tech/MCA/MBA preferred) (degree)
  • Working experience in Finacle and Core Banking Solutions (experience)
  • Experience as Delivery Lead in similar projects (experience)
  • Strong problem-solving and analytical skills (experience)
  • Effective communication and teamwork abilities (experience)

Responsibilities

  • Handle Finacle menu options and support CBS Version 7.0.25 and UBS version 10.2.18
  • Apply knowledge of banking business logic to resolve issues
  • Manage EOD/BOD operations for banking systems
  • Troubleshoot and resolve day-to-day issues reported in Core Banking Solutions
  • Handle calls and manage tickets using Service Management/Ticketing Solutions
  • Lead delivery in banking IT support projects

Benefits

  • Health: Comprehensive health insurance coverage
  • Retirement: 401k matching contributions
  • Professional Development: Training and certification opportunities
  • Work-Life Balance: Flexible work model supporting in-person collaboration and individual needs
  • Inclusive Environment: Commitment to fostering an inclusive workplace

Target Your Resume for "Finacle Helpdesk Support L3" , DXC Technology

Get personalized recommendations to optimize your resume specifically for Finacle Helpdesk Support L3. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Finacle Helpdesk Support L3" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportBanking TechnologyHelpdesk

Answer 10 quick questions to check your fit for Finacle Helpdesk Support L3 @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.