IT Helpdesk 实习生（韩语）
DXC Technology
IT Helpdesk 实习生（韩语）
Job Description
Categories: IT Support, Helpdesk
Job Description:
Job Description:
1. 通过远程工具、电话、网络、邮件等方式为用户提供IT桌面技术支持服务
2. 负责受理、记录、处理、分派、协调、升级、跟进用户IT报修故障问题，并记录事件；
3. 负责定期进行服务满意度回访，实时监控服务质量与用户体验。
Job Requirement:
1.本科以上学历，有基础IT知识。具备优秀语言能力；
2.了解计算机的软硬件基础。
3.具备基本的局域网和互联网的知识。
4.了解手机和平板电脑APP和基本安全知识
5.工作积极主动，有良好的组织协调及沟通能力;
6.良好的敬业精神和团队协作能力，有优秀的客户服务意识；
7. 语言：中文& 韩语
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Locations
- DALIAN, China
Salary
12,600 - 19,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Korean Languageintermediate
- IT Desktop Supportbeginner
- Computer Hardware and Softwarebeginner
- Local Area Network (LAN) and Internet Knowledgebeginner
- Mobile and Tablet APP Supportbeginner
- Customer Service and Communicationintermediate
Required Qualifications
- Bachelor's degree or above (degree)
- Proficiency in Chinese and Korean (experience)
- Basic IT knowledge and computer hardware/software understanding (experience)
- Strong communication, organization, and teamwork abilities (experience)
Responsibilities
- Provide IT desktop technical support to users via remote tools, phone, internet, and email
- Handle, record, process, assign, coordinate, escalate, and follow up on user IT fault reports, and log incidents
- Conduct regular service satisfaction follow-ups and real-time monitoring of service quality and user experience
- Ensure timely resolution of IT issues with strong customer service focus
- Collaborate with team members to maintain high standards of IT support
Benefits
- Health: Comprehensive health insurance coverage
- Training: Professional IT training and development programs
- Flexibility: Flexible work model supporting wellbeing and productivity
- Community: Inclusive environment fostering strong connections and collaboration
Tags & Categories
Answer 10 quick questions to check your fit for IT Helpdesk 实习生（韩语） @ DXC Technology.
Related Books and Jobs
IT Helpdesk 实习生（韩语）
DXC Technology
IT Helpdesk 实习生（韩语）
Job Description
Categories: IT Support, Helpdesk
Job Description:
Job Description:
1. 通过远程工具、电话、网络、邮件等方式为用户提供IT桌面技术支持服务
2. 负责受理、记录、处理、分派、协调、升级、跟进用户IT报修故障问题，并记录事件；
3. 负责定期进行服务满意度回访，实时监控服务质量与用户体验。
Job Requirement:
1.本科以上学历，有基础IT知识。具备优秀语言能力；
2.了解计算机的软硬件基础。
3.具备基本的局域网和互联网的知识。
4.了解手机和平板电脑APP和基本安全知识
5.工作积极主动，有良好的组织协调及沟通能力;
6.良好的敬业精神和团队协作能力，有优秀的客户服务意识；
7. 语言：中文& 韩语
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Locations
- DALIAN, China
Salary
12,600 - 19,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Korean Languageintermediate
- IT Desktop Supportbeginner
- Computer Hardware and Softwarebeginner
- Local Area Network (LAN) and Internet Knowledgebeginner
- Mobile and Tablet APP Supportbeginner
- Customer Service and Communicationintermediate
Required Qualifications
- Bachelor's degree or above (degree)
- Proficiency in Chinese and Korean (experience)
- Basic IT knowledge and computer hardware/software understanding (experience)
- Strong communication, organization, and teamwork abilities (experience)
Responsibilities
- Provide IT desktop technical support to users via remote tools, phone, internet, and email
- Handle, record, process, assign, coordinate, escalate, and follow up on user IT fault reports, and log incidents
- Conduct regular service satisfaction follow-ups and real-time monitoring of service quality and user experience
- Ensure timely resolution of IT issues with strong customer service focus
- Collaborate with team members to maintain high standards of IT support
Benefits
- Health: Comprehensive health insurance coverage
- Training: Professional IT training and development programs
- Flexibility: Flexible work model supporting wellbeing and productivity
- Community: Inclusive environment fostering strong connections and collaboration
Tags & Categories
Answer 10 quick questions to check your fit for IT Helpdesk 实习生（韩语） @ DXC Technology.
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