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IT Helpdesk PM

DXC Technology

IT Helpdesk PM

full-timePosted: Jan 23, 2026

Job Description

Categories: IT Support, Infrastructure Management, Project Management

Job Description:

Essential Job Functions:
• Assist in the management and operation of infrastructure services, providing support to the team.
• Contribute to the implementation of infrastructure strategies and projects.
• Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
• Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Effective communication to provide support and collaborate with team members.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
• Proven experience in infrastructure technology management
• Proficiencies in technical knowledge and teamwork
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • BEIJING, China

Salary

Estimated Salary Rangemedium confidence

89,250 - 121,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Infrastructure Managementintermediate
  • Troubleshootingintermediate
  • Team Collaborationintermediate
  • Technical Documentationintermediate
  • Process Improvementintermediate
  • Resource Optimizationintermediate

Required Qualifications

  • Bachelor's degree in a relevant field or equivalent (degree)
  • 6+ years of relevant work experience in industry (experience)
  • Minimum 2+ years in a similar role (experience)
  • Proven experience in infrastructure technology management (experience)

Responsibilities

  • Assist in the management and operation of infrastructure services, providing support to the team
  • Contribute to the implementation of infrastructure strategies and projects
  • Help maintain the performance and availability of infrastructure systems while troubleshooting issues
  • Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation
  • Participate in the implementation of best practices and process improvements within the infrastructure services
  • Assist in the development of infrastructure documentation, including policies, procedures, and reports
  • Contribute to the optimization of resource allocation for infrastructure tasks and projects

Benefits

  • Health: Comprehensive health insurance plans
  • 401k: 401k retirement savings plan with company matching
  • Training: Professional development and training opportunities
  • Flexibility: Flexible work model supporting wellbeing and productivity
  • Inclusive Environment: Commitment to fostering an inclusive workplace

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DXC_TechnologyIT SupportInfrastructure ManagementProject Management

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DXC Technology logo

IT Helpdesk PM

DXC Technology

IT Helpdesk PM

full-timePosted: Jan 23, 2026

Job Description

Categories: IT Support, Infrastructure Management, Project Management

Job Description:

Essential Job Functions:
• Assist in the management and operation of infrastructure services, providing support to the team.
• Contribute to the implementation of infrastructure strategies and projects.
• Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
• Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Effective communication to provide support and collaborate with team members.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
• Proven experience in infrastructure technology management
• Proficiencies in technical knowledge and teamwork
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • BEIJING, China

Salary

Estimated Salary Rangemedium confidence

89,250 - 121,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Infrastructure Managementintermediate
  • Troubleshootingintermediate
  • Team Collaborationintermediate
  • Technical Documentationintermediate
  • Process Improvementintermediate
  • Resource Optimizationintermediate

Required Qualifications

  • Bachelor's degree in a relevant field or equivalent (degree)
  • 6+ years of relevant work experience in industry (experience)
  • Minimum 2+ years in a similar role (experience)
  • Proven experience in infrastructure technology management (experience)

Responsibilities

  • Assist in the management and operation of infrastructure services, providing support to the team
  • Contribute to the implementation of infrastructure strategies and projects
  • Help maintain the performance and availability of infrastructure systems while troubleshooting issues
  • Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation
  • Participate in the implementation of best practices and process improvements within the infrastructure services
  • Assist in the development of infrastructure documentation, including policies, procedures, and reports
  • Contribute to the optimization of resource allocation for infrastructure tasks and projects

Benefits

  • Health: Comprehensive health insurance plans
  • 401k: 401k retirement savings plan with company matching
  • Training: Professional development and training opportunities
  • Flexibility: Flexible work model supporting wellbeing and productivity
  • Inclusive Environment: Commitment to fostering an inclusive workplace

Target Your Resume for "IT Helpdesk PM" , DXC Technology

Get personalized recommendations to optimize your resume specifically for IT Helpdesk PM. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "IT Helpdesk PM" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportInfrastructure ManagementProject Management

Answer 10 quick questions to check your fit for IT Helpdesk PM @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.