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Manager ERP Package Applications

DXC Technology

Manager ERP Package Applications

full-timePosted: Jan 16, 2026

Job Description

Categories: IT Consulting, ServiceNow, IT Service Management, ERP Applications, Technical Management

Job Description:

Job Summary:

We are seeking a talented and proactive ServiceNow Technical Consultant – ITOM. In this role, you will be responsible for the design, configuration, implementation, and support of the ServiceNow ITOM suite, ensuring seamless integration with broader IT Service Management processes and tools.

You will collaborate closely with cross-functional teams to deliver high-impact ITOM solutions that drive operational visibility, performance, and efficiency across the enterprise.

Key Responsibilities:

  • Lead and support the design, configuration, and implementation of ServiceNow ITOM modules, including:
    • Discovery
    • Service Mapping
    • Event Management
    • Cloud Management
  • Customize and configure ServiceNow components using Flow Designer, Business Rules, Script Includes, and UI Policies
  • Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs
  • Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools
  • Perform health checks, gap analyses, and optimizations of current ITOM implementations
  • Assist in the creation of technical documentation, design artifacts, and test plans
  • Troubleshoot and resolve ITOM-related issues
  • Stay current with the latest ServiceNow platform updates, releases, and best practices
  • Support presales and scoping efforts, if required

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 10-12 years of IT experience, with at least 7 years of hands-on experience with ServiceNow, specifically in ITOM modules
  • Strong technical expertise in:
    • Discovery & MID Server deployment
    • Service Mapping & CMDB architecture
    • Event Management and integrations
  • Experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Integration Hub
  • Good understanding of ITIL/ITSM concepts and CMDB design
  • Experience working in Agile environments
  • Strong communication and problem-solving skills
  • Ability to work independently and manage client interactions

Preferred Certifications:

  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist – ITOM

Preferred Skills:

  • Work on leading-edge ServiceNow ITOM projects
  • Collaborate with global teams and enterprise clients
  • Competitive salary and professional growth opportunities
  • Supportive and innovation-driven culture

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • BANGALORE, KA, India

Salary

Estimated Salary Rangemedium confidence

147,000 - 198,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow ITOMadvanced
  • Service Mappingadvanced
  • Event Managementadvanced
  • Discovery & MID Serveradvanced
  • ServiceNow Scripting (JavaScript, Glide API)advanced
  • Flow Designerintermediate
  • CMDB Architectureadvanced
  • Integration Hubintermediate

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field (degree)
  • 10-12 years of IT experience (experience)
  • 7+ years hands-on experience with ServiceNow ITOM modules (experience)
  • ITIL/ITSM concepts and CMDB design (experience)
  • Experience working in Agile environments (experience)

Responsibilities

  • Lead design, configuration, and implementation of ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Cloud Management
  • Customize and configure ServiceNow components using Flow Designer, Business Rules, Script Includes, and UI Policies
  • Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs
  • Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools
  • Perform health checks, gap analyses, and optimizations of current ITOM implementations
  • Troubleshoot and resolve ITOM-related issues and support technical documentation
  • Stay current with ServiceNow platform updates and support presales efforts

Benefits

  • Health: Comprehensive medical, dental, and vision insurance plans
  • Retirement: 401(k) matching contributions and retirement savings plans
  • Professional Development: Ongoing training, ServiceNow certifications, and career growth opportunities
  • Work-Life Balance: Flexible work arrangements, paid time off, and wellness programs

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Tags & Categories

DXC_TechnologyIT ConsultingServiceNowIT Service ManagementERP ApplicationsTechnical Management

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DXC Technology logo

Manager ERP Package Applications

DXC Technology

Manager ERP Package Applications

full-timePosted: Jan 16, 2026

Job Description

Categories: IT Consulting, ServiceNow, IT Service Management, ERP Applications, Technical Management

Job Description:

Job Summary:

We are seeking a talented and proactive ServiceNow Technical Consultant – ITOM. In this role, you will be responsible for the design, configuration, implementation, and support of the ServiceNow ITOM suite, ensuring seamless integration with broader IT Service Management processes and tools.

You will collaborate closely with cross-functional teams to deliver high-impact ITOM solutions that drive operational visibility, performance, and efficiency across the enterprise.

Key Responsibilities:

  • Lead and support the design, configuration, and implementation of ServiceNow ITOM modules, including:
    • Discovery
    • Service Mapping
    • Event Management
    • Cloud Management
  • Customize and configure ServiceNow components using Flow Designer, Business Rules, Script Includes, and UI Policies
  • Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs
  • Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools
  • Perform health checks, gap analyses, and optimizations of current ITOM implementations
  • Assist in the creation of technical documentation, design artifacts, and test plans
  • Troubleshoot and resolve ITOM-related issues
  • Stay current with the latest ServiceNow platform updates, releases, and best practices
  • Support presales and scoping efforts, if required

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 10-12 years of IT experience, with at least 7 years of hands-on experience with ServiceNow, specifically in ITOM modules
  • Strong technical expertise in:
    • Discovery & MID Server deployment
    • Service Mapping & CMDB architecture
    • Event Management and integrations
  • Experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Integration Hub
  • Good understanding of ITIL/ITSM concepts and CMDB design
  • Experience working in Agile environments
  • Strong communication and problem-solving skills
  • Ability to work independently and manage client interactions

Preferred Certifications:

  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist – ITOM

Preferred Skills:

  • Work on leading-edge ServiceNow ITOM projects
  • Collaborate with global teams and enterprise clients
  • Competitive salary and professional growth opportunities
  • Supportive and innovation-driven culture

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • BANGALORE, KA, India

Salary

Estimated Salary Rangemedium confidence

147,000 - 198,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow ITOMadvanced
  • Service Mappingadvanced
  • Event Managementadvanced
  • Discovery & MID Serveradvanced
  • ServiceNow Scripting (JavaScript, Glide API)advanced
  • Flow Designerintermediate
  • CMDB Architectureadvanced
  • Integration Hubintermediate

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field (degree)
  • 10-12 years of IT experience (experience)
  • 7+ years hands-on experience with ServiceNow ITOM modules (experience)
  • ITIL/ITSM concepts and CMDB design (experience)
  • Experience working in Agile environments (experience)

Responsibilities

  • Lead design, configuration, and implementation of ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Cloud Management
  • Customize and configure ServiceNow components using Flow Designer, Business Rules, Script Includes, and UI Policies
  • Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs
  • Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools
  • Perform health checks, gap analyses, and optimizations of current ITOM implementations
  • Troubleshoot and resolve ITOM-related issues and support technical documentation
  • Stay current with ServiceNow platform updates and support presales efforts

Benefits

  • Health: Comprehensive medical, dental, and vision insurance plans
  • Retirement: 401(k) matching contributions and retirement savings plans
  • Professional Development: Ongoing training, ServiceNow certifications, and career growth opportunities
  • Work-Life Balance: Flexible work arrangements, paid time off, and wellness programs

Target Your Resume for "Manager ERP Package Applications" , DXC Technology

Get personalized recommendations to optimize your resume specifically for Manager ERP Package Applications. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager ERP Package Applications" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT ConsultingServiceNowIT Service ManagementERP ApplicationsTechnical Management

Answer 10 quick questions to check your fit for Manager ERP Package Applications @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.