Categories: Network Engineering, IT Infrastructure, Technical Support

Job Description:

The position is a Network Engineering role.  Expectation is the successful candidate will cover BAU project and support activities which will require to be based near Warminster.

Role - Network Engineer

Clearance - SC

Job Summary:
This Network Engineering role focusses on both the support and implementation of Network infrastructures in a large multi-vendor multi-site environment for a DXC Customer. Role focus will cover primarily Campus LAN Layer 2 and Layer 3 infrastructures, both onsite and remote, with a key focus on HPE (Comware 5 & 7 devices), Cisco and Fortinet product portfolios.

Expectation is the successful candidate will have 3 to 5 years proven work experience in a challenging, multi-vendor environment working as part of a team delivering both project engineering and Network support functions and is capable of working independently in a customer facing environment.

Key Responsibilities:

Network Maintenance and Troubleshooting:

• Maintain data network hardware and systems.
• Investigate and resolve network and hardware issues.
• Analyze, isolate, and troubleshoot network errors.

Technical Support and Leadership:

• Provide technical support for both internal and external customers.
• Respond to technical inquiries and recommend solutions.
• Assist with network problem escalation and resolution.
• Ability to liaise with 3rd party suppliers and support organisations.

Network Installation and Configuration:

• Install and maintain network infrastructure, including hardware, software, and system data for small to medium-sized networks.
• Conduct network testing, maintenance, and problem resolution.
• Perform network configurations and implement configuration changes on Switches, Firewalls and Security appliances.

Documentation and Communication:

• Prepare network diagrams and documentation to reflect changes to the network.
• Maintain network diagrams and documentation to reflect current Network operational status.

Mandatory Skills:

• HPE/Cisco LAN skills equivalent to CCNA level.
• Demonstrable experience working in a large-scale multi-vendor complex environment.
• Experience working with large scale structured cabling infrastructures in a production / manufacturing environment.

Other Skills:

Experience working with two or more of the following: -

• Fortinet Firewalls.

• Configuring and managing IPSec tunnels on firewalls and routers.
• Fortinet Security Fabric management tools (e.g FortiAnalyser, FortiManager)
• HPE iMC Network Management platform.
• IP Address Management

Basic Qualifications:

• Bachelor's degree or equivalent education and experience.
• Preferred: Bachelor’s degree in engineering, computer science, information systems, or related field.
• Experience in data networking with Cisco or HPE Comware infrastructures.
• Proven experience troubleshooting LAN / WAN / FW systems and technical infrastructure.
• Knowledge of modern network systems, networking principles, and data or video communication.
• Eligible for or currently possess SC clearance (Mandatory).

Other Qualifications:

• Strong analytical and problem-solving skills.
• Skilled in time, priority, and task management.
• Effective communication skills for interaction with customers and team members.
• Ability to work independently and collaboratively within a team.
• Capable of managing competing priorities in complex environments.
• Professional demeanour with confidence in handling technical issues.
• Willingness to travel as required.
• Availability for on-call work, including weekends or evenings as needed.

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