Categories: Consulting, ServiceNow, IT Advisory, Digital Transformation

Job Description:

Location: Germany

Salary: Dependent on Experience

In the dynamic landscape of today’s business environment, leaders are compelled to swiftly and decisively transform their organizations, and they want know what works to make them successful. DXC ServiceNow Advisory is at the forefront of this transformation. We unite strategic vision & outcome focus execution with technology backbone, alongside our Consulting & Engineering professionals, change specialists, and data and AI authorities. This diverse assembly of specialized skills collaborates to craft strategies for each client. As a trusted partner, you will engage with leaders and a multidisciplinary team of experts to deliver impactful, business outcomes to meet the challenges you are faced with.

Our ServiceNow Advisory Consultants will work on innovation capability focused on outcomes and dedicated to making the future happen for our clients. Our aim is to open the door to discuss digital footprints and the impacts that it will cause to the operating model, platform strategies, business interactions and operations.

We invest in identified themes & bring in right ServiceNow team to take these quick wins to MVP & scale through our quarterly capability releases. Our goal to become a lighthouse technology partner will help establish value stream on business outcomes & deliver continuous business value.

Strong ServiceNow knowledge combined with strong business consulting skills that can be used to understand customer ambitions and position DXC ServiceNow solutions will be key to be successful in this role.

What does the job involve?

• Implement a rigorous and structured methodology to identify and resolve complex technology business challenges
• Pinpoint and prioritize value creation opportunities at the nexus of business and technology, informed by assessment activities and an understanding of overarching visions, performance gaps, and needs.
• Independently lead strategic engagements or work streams end-to-end, encompassing all delivery components: client satisfaction, value delivery, team management, etc.
• Identify and cultivate follow-on business opportunities, supporting business development efforts with clients and DXC teams until successful sale closure.
• Create the necessary artifacts to assist DXC in providing a value driven offer.
• Collaborate with clients and within DXC to synchronize their business and technology priorities.
• Develop and disseminate content knowledge through proactive involvement in technology strategy operations and communities of practice.
• Lead the creation of well-articulated thought leadership assets that provide innovative insights, knowledge, guidance, and recommendations on specific market-relevant technology strategy domains.
• Engage with senior management at clients and/or DXC to guide recommendations and secure buy-in on matters that may require alternative approaches.

What do I need to succeed?

• Data-Driven Consulting: Expertise in business and technology value architecting and realization.
• Independent Decision-Making: Ability to determine methods and procedures on assignments autonomously.
• Team Management: Proven experience in managing team efforts at client sites or within DXC.
• Business Development: Capability to identify and capitalize on business opportunities.
• Core Technology Strategy: In-depth understanding of IT & Digital technology strategy with a key aspect of how enterprise architecture, operating models, data & analytics, and cloud solutions interact with ServiceNow solutions.
• Technology Advisory & Implementation: Extensive experience in providing technology advisory services and implementing ServiceNow solutions.
• Cross-Industry Expertise: Ability to operate across various industries, with preferred experience in Banking, Insurance, Manufacturing, and Government sectors.
• Business Acumen: Proactively acquired business knowledge beyond technical roles
• German language skills:  Native or C1 Certified.
• Experience: 5+ years ServiceNow experience in a similar role

Typical Proficiencies

• Proven and relevant past consulting experience; alternatively strong in-house IT & Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)
• Strong communication skills to communicate with customers, support personnel and management
• Strong creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
• Strongn human relations skills to select, develop, mentor, discipline and reward employees
• Ability to create and maintain formal and informal networks
• Ability to lead and work in a team environment
• To be able to provide a credible demonstration of ServiceNow
• Willingness to travel

What’s in it for me?

You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow.  As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.

We provide a clear and dynamic path for career progression, focusing on your strengths and offering continuous coaching from senior colleagues. You’ll work alongside DXC engineering experts who tackle some of the industry’s biggest challenges with innovative thinking and cutting-edge tools. You’ll enhance your skills while contributing to the latest business trends. We’re dedicated to your professional growth, providing opportunities to deepen your expertise and advance your career.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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