Categories: Software Engineering, IT Consulting, Cloud

Job Description:

Job Description:

Job Description

Roles & Responsibilities:

•                                                                            Development and configuration: Design, develop, and configure ServiceNow applications, modules (like CSM, FSO), workflows, and catalog items. Design and development.

This includes setting up forms, fields, client scripts, business rules, and UI policies.Setting business rules.

•                                                                            Integration:

Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub and develop applications.

•                                                                            Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs. Use the codes for customization.

•                                                                            Data management: Manage data imports, exports, and transformations, and ensure data integrity. Maintain Data Management and reports. Manage the imports and exports and ensure data management. And ensure integrity.

•                                                                            Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing. Testing Support and solve the flaws and issues.

Testing support.

•                                                                            Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes.

Provide technical and customary support as well. Both supports are essential.

Qualifications:

•                                                                            ServiceNow CSA (Certified System Administrator)

•                                                                            ServiceNow Development experience (years based on job level).

•                                                                            Plus, additional ServiceNow knowledge/micro-cert of at least one:

o                                                                           Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder,

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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