Categories: IT Support, Field Technician

Job Description:

We have a Field tech role based in Adelaide Metro and surrounding, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).

Responsibilities:
Do you believe that you can?:
•    Provide high-quality desktop support to all types of users including at an executive level.
•    Initial set up and support of laptops, desktops, mobiles, and peripherals.
•    Support users face to face, Via telephone, and/or remote support tools.
•    Complete routine maintenance of standard hardware such as laptops/mobile devices.
•    Accurately manage and track business assets, requests, and incidents.
•    Prioritise new support requests and existing work orders.
•    Record and maintain accurate service details, time records and job notes.
•    Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
•    Work within the time limits as assigned for specific tasks.

Knowledge and Skills:
All you need is to have proven experience in: 
•    Basic hardware and operating system familiarity.
•    Strong attention to detail and accuracy.
•    Ability to multitask.
•    Great interpersonal skills.
•    Excellent verbal and written skills.
•    Excellent customer service skills.
•    Ability to function in a fast-paced deadline-oriented environment.
•    Professional demeanour.
•    Excellent time management skills.
•    Strong Customer relationship building skills.
•    Good teamwork with peers and company personnel.
•    Have a currant Australian drivers Licence.
•    And be able to pass the Company’s background check requirements. (including but not limited to National Police Check and DHS checks) 

Do People Describe You As:
•    An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
•    A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
•    Someone looking to tackle an intense but rewarding & exciting role?

Still reading!!?

Then apply now to join DXC!!

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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