Categories: Infrastructure Services, Middleware Engineering, DevOps, Cloud

Job Description:

Job Description

Essential Duties and Responsibilities: 
•    As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products. 
•    Capable of Upgrading/Installing and Migrating CICS Transaction servers
•    Capable of Upgrading /Installing and supporting IBM & ISV related Products                         for Eg :  Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump. 
•    Primary on call support for CICS and associated ISV products for  eg :  Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Compuware Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump. 
•    Diagnose CICS system and related product issues and follow up with root cause analysis 
•    Participate in Disaster Recovery planning and tests as scheduled 
•    Knowledge about the CICS functionality and architecture

Required Skills: 
•    Engineer with 5 Plus years’ experience systems programming experience 
•    Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products 
•    Experience in CICS transaction server, related ISV products. 

Additional Requirements 
•    Minimum of a bachelor’s degree in a IT related field or equivalent work experience 
•    Process driven management of technical operations and support. 
•    Excellent verbal and written communication skills. 
•    The ability to work independently as well as part of a team. 
•    Excellent troubleshooting and customer service skills. 
•    The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project. 
•    Participate in on-call rotation with the engineering teams. 

Other Preferred Qualifications 
•    Banking or financial services industry experience. 
•    Knowledge of Assembler, COBOL, CICS, and Db2

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