About Mohawk Industries

Mohawk Industries stands as the world's largest flooring company, a global powerhouse with over 40,000 dedicated employees across more than 100 manufacturing facilities worldwide. Headquartered in the United States, Mohawk produces premium carpet, hardwood, laminate, tile, and stone flooring solutions that grace homes, offices, and commercial spaces globally. With annual revenues exceeding $11 billion, the company dominates the flooring industry through relentless innovation, sustainability initiatives, and a commitment to quality. Mohawk's brands, including Mohawk, Karastan, and Pergo, are synonymous with durability and style, serving millions of customers annually. As a leader in the manufacturing sector, Mohawk invests heavily in technology and supply chain efficiency, making it an ideal employer for ambitious professionals seeking stability and growth in Atlanta, Georgia.

Global Reach and Impact

From its roots in Calhoun, Georgia, Mohawk has expanded to operate in North America, Europe, Asia, and Australia. The company's eco-friendly practices, such as recycling over 400 million pounds of carpet annually, underscore its position as a responsible corporate citizen. Joining Mohawk means contributing to a legacy of excellence in the flooring industry while benefiting from a supportive, innovative work environment.

Role Overview

The E-Commerce Manager at Mohawk Industries in Atlanta, Georgia, plays a pivotal role in driving the company's digital sales transformation. This full-time position oversees the end-to-end e-commerce operations for Mohawk's online platforms, focusing on enhancing customer experience, increasing conversion rates, and expanding market reach in the competitive flooring sector. Reporting to the Digital Commerce Director, you'll leverage data-driven insights to optimize online storefronts, launch targeted promotions, and integrate seamless payment and logistics solutions. Ideal for seasoned digital strategists passionate about manufacturing and retail, this role offers the chance to shape Mohawk's online presence and contribute to record-breaking revenue growth.

Key Responsibilities

As E-Commerce Manager, your day-to-day impact will include:

• Developing and implementing comprehensive e-commerce strategies aligned with Mohawk's business objectives to maximize online sales in the flooring market.
• Managing all aspects of the e-commerce platform, including product catalog management, inventory synchronization, and user interface enhancements for optimal shopper engagement.
• Analyzing key performance metrics using tools like Google Analytics, Adobe Analytics, and heatmapping software to identify trends and recommend improvements.
• Collaborating with cross-functional teams in marketing, product development, and supply chain to launch new flooring collections online and execute promotional campaigns.
• Overseeing A/B testing, site personalization, and conversion rate optimization initiatives to drive higher customer retention and average order value.
• Monitoring competitor e-commerce activities in the flooring industry and adapting strategies to maintain Mohawk's leadership position.
• Ensuring compliance with e-commerce regulations, data privacy standards like GDPR, and secure transaction protocols.

Qualifications & Requirements

To excel as Mohawk's E-Commerce Manager, candidates should possess:

• A Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline; Master's degree preferred.
• At least 5 years of progressive experience in e-commerce management, ideally within manufacturing, retail, or consumer goods sectors like flooring.
• Proven track record of growing online revenue, with expertise in platforms such as Shopify, Magento, or BigCommerce.
• Strong analytical skills with proficiency in Google Analytics, Tableau, or similar tools for data interpretation and forecasting.
• Excellent project management abilities, with experience leading digital initiatives from concept to launch.
• Knowledge of digital marketing channels including SEO, PPC, email automation, and social commerce.
• Superior communication skills to liaise with stakeholders and present insights to senior leadership.

Experience in the flooring or home improvement industry is a significant plus, as is familiarity with B2B and B2C e-commerce models.

Benefits & Perks

Mohawk Industries prioritizes employee well-being with an exceptional benefits package designed for long-term success:

• Competitive salary ranging from $110,000 to $165,000 annually, based on experience, plus performance-based bonuses.
• Comprehensive health coverage including medical, dental, vision, and prescription drug plans with low deductibles.
• 401(k) plan with generous company matching up to 6% of salary, plus immediate vesting.
• Generous paid time off, including 15 vacation days, 10 sick days, and 10 paid holidays annually.
• Tuition reimbursement program supporting ongoing education and certifications in digital marketing or e-commerce.
• Employee discounts on Mohawk flooring products, wellness programs, and flexible work arrangements including hybrid options in Atlanta.
• On-site fitness centers, cafeteria services, and employee assistance programs for work-life balance.

Career Growth & Training

Mohawk invests in your professional development through tailored training programs, leadership academies, and mentorship opportunities. E-Commerce Managers have clear paths to roles like Director of Digital Commerce or VP of E-Business. Access Mohawk University for courses in emerging technologies like AI-driven personalization and omnichannel retail. Annual performance reviews and individualized career plans ensure you're positioned for advancement in this dynamic field.

Why Join Mohawk

Choosing Mohawk means joining a stable industry leader with a proven track record of growth amid economic shifts. In Atlanta's thriving business hub, you'll enjoy a collaborative culture that values innovation and inclusivity. With a focus on sustainability and community involvement, Mohawk offers purpose-driven work. Stand out in the flooring industry's digital evolution, surrounded by top talent and cutting-edge resources.

Role FAQs

What is the work schedule for the E-Commerce Manager role at Mohawk Industries?

This full-time position follows a standard 40-hour workweek, primarily Monday through Friday, with hybrid flexibility allowing 2-3 days remote from the Atlanta office. Occasional evenings or weekends may be required during peak promotional launches.

What are the main skills needed for the E-Commerce Manager position?

Key skills include e-commerce platform management (e.g., Shopify), data analytics (Google Analytics), SEO/SEM expertise, digital marketing, and cross-functional collaboration. Flooring industry knowledge is advantageous but not mandatory.

Does Mohawk provide training for e-commerce tools?

Yes, Mohawk offers extensive onboarding, including access to specialized training on proprietary tools, industry certifications, and ongoing workshops to keep your skills sharp in fast-evolving digital commerce.

What career advancement opportunities exist for E-Commerce Managers?

High performers advance to senior manager, director, or executive roles in digital strategy. Mohawk's internal mobility program has promoted over 70% of leaders from within in the past five years.