EMEA Field Service Engineer
Eaton
EMEA Field Service Engineer
Job Description
EMEA Field Service Engineer
Role Overview
Eaton is a leading global power management company committed to improving quality of life and the environment through innovative electrical solutions. Our EMEA Electrical Services organization spans 25 countries with over 500 employees, driving lifecycle management for our comprehensive portfolio of power products, systems, and software. Serving critical sectors like Data Centers, Utilities & Energy, Industries, Buildings, and Healthcare, we deliver installation, commissioning, warranty, preventive maintenance, troubleshooting, spare parts, modernization, and end-of-life services. With ambitious growth plans for 2025 and beyond, including technical innovation and strategic development, we're expanding our team of Field Service Engineers based in Slough, UK (SL14DX). As an EMEA Field Service Engineer, you'll be the trusted face of Eaton, leading hands-on installation projects for medium voltage (MV) and high voltage (HV) switchgear in high-stakes environments such as data centers, utilities, and oil & gas facilities. Expect a dynamic schedule of one week traveling to customer sites across EMEA (ideally located near a major airport in UK, Ireland, Netherlands, Poland, or Romania) and one week working remotely on administrative tasks. You'll lead commissioning, testing, and fault-finding, oversee third-party providers, mentor fellow engineers, and ensure our equipment delivers reliable, sustainable power management solutions that align with Eaton's ethical business practices and environmental commitments. Key to success is your technical expertise in power distribution, protection relay programming, and safety-conscious fieldwork, combined with strong customer engagement skills. You'll collaborate with project teams to exceed delivery targets, foster a culture of excellence, and contribute to Eaton's mission of powering a more sustainable world. This role demands flexibility, leadership, and a passion for innovation in electrical services. Join Eaton to advance your career in a company renowned for equal opportunities, ethical practices, and cutting-edge power technologies. We prioritize work-life balance, professional growth, and making a positive global impact.
Key Responsibilities
- Lead installation, commissioning, testing, and fault-finding of Eaton MV and HV equipment
- Perform preventive maintenance and troubleshooting on power distribution systems
- Act as primary customer contact during project execution, ensuring high satisfaction
- Oversee and coordinate third-party service providers on-site
- Mentor and support junior service engineers, promoting safety and best practices
- Collaborate with project managers to meet delivery timelines and quality standards
- Conduct protection relay programming and system diagnostics
- Respond rapidly to customer breakdowns and drive resolution
- Document service activities, generate reports, and update Eaton's lifecycle management systems
- Ensure compliance with Eaton's safety protocols and sustainability standards
- Contribute to technical innovation initiatives for power management solutions
- Travel across EMEA (1 week on-site, 1 week remote administrative work)
Required Qualifications
- Higher Diploma or Degree in Electrical Engineering
- Proven experience in medium voltage (MV) and high voltage (HV) power distribution systems
- Certification in electrical safety and high-voltage operations
- Valid driver's license and ability to travel extensively across EMEA
- Proficiency in protection relay programming and testing
- Strong understanding of Eaton's power management technologies
- Eligibility to work in EMEA countries including UK, Ireland, Netherlands, Poland, and Romania
Preferred Qualifications
- Experience with Eaton MV switchgear installation and commissioning
- HV authorization and competency certification
- Project management certification (e.g., PRINCE2 or PMP)
- Knowledge of data center power infrastructure
- Fluency in English and additional European languages
- Previous leadership experience in field service teams
Skills Required
Benefits
- Competitive base salary with performance-based incentives
- Comprehensive health, dental, and vision insurance
- Generous pension contributions and retirement savings plans
- 25+ days annual leave plus bank holidays
- Travel allowance, company vehicle, and expense coverage for EMEA assignments
- Professional development programs and Eaton University training
- Flexible working model with home office support
- Employee assistance program for wellbeing
- Sustainability-focused initiatives and volunteer opportunities
Locations
- Slough, GBR, SL14DX
Salary
55,000 - 85,000 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in MV/HV switchgear testing and commissioningintermediate
- Protection relay programming and configurationintermediate
- Power distribution fault diagnosis and resolutionintermediate
- Strong electrical safety and risk assessment skillsintermediate
- Customer-facing communication and relationship managementintermediate
- Leadership and team mentoring capabilitiesintermediate
- IT proficiency including diagnostic software and Eaton toolsintermediate
- Attention to detail in documentation and reportingintermediate
- Adaptability to dynamic field environmentsintermediate
- Problem-solving under pressure during breakdownsintermediate
- Knowledge of data centers, utilities, and oil & gas sectorsintermediate
- Commitment to Eaton's sustainability and ethical practicesintermediate
- Multilingual communication for EMEA operationsintermediate
- Project coordination and third-party oversightintermediate
- Hands-on mechanical and electrical installation skillsintermediate
- Familiarity with lifecycle management of power systemsintermediate
Required Qualifications
- Higher Diploma or Degree in Electrical Engineering (experience)
- Proven experience in medium voltage (MV) and high voltage (HV) power distribution systems (experience)
- Certification in electrical safety and high-voltage operations (experience)
- Valid driver's license and ability to travel extensively across EMEA (experience)
- Proficiency in protection relay programming and testing (experience)
- Strong understanding of Eaton's power management technologies (experience)
- Eligibility to work in EMEA countries including UK, Ireland, Netherlands, Poland, and Romania (experience)
Preferred Qualifications
- Experience with Eaton MV switchgear installation and commissioning (experience)
- HV authorization and competency certification (experience)
- Project management certification (e.g., PRINCE2 or PMP) (experience)
- Knowledge of data center power infrastructure (experience)
- Fluency in English and additional European languages (experience)
- Previous leadership experience in field service teams (experience)
Responsibilities
- Lead installation, commissioning, testing, and fault-finding of Eaton MV and HV equipment
- Perform preventive maintenance and troubleshooting on power distribution systems
- Act as primary customer contact during project execution, ensuring high satisfaction
- Oversee and coordinate third-party service providers on-site
- Mentor and support junior service engineers, promoting safety and best practices
- Collaborate with project managers to meet delivery timelines and quality standards
- Conduct protection relay programming and system diagnostics
- Respond rapidly to customer breakdowns and drive resolution
- Document service activities, generate reports, and update Eaton's lifecycle management systems
- Ensure compliance with Eaton's safety protocols and sustainability standards
- Contribute to technical innovation initiatives for power management solutions
- Travel across EMEA (1 week on-site, 1 week remote administrative work)
Benefits
- general: Competitive base salary with performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Generous pension contributions and retirement savings plans
- general: 25+ days annual leave plus bank holidays
- general: Travel allowance, company vehicle, and expense coverage for EMEA assignments
- general: Professional development programs and Eaton University training
- general: Flexible working model with home office support
- general: Employee assistance program for wellbeing
- general: Sustainability-focused initiatives and volunteer opportunities
Tags & Categories
Answer 10 quick questions to check your fit for EMEA Field Service Engineer @ Eaton.
Related Books and Jobs
EMEA Field Service Engineer
Eaton
EMEA Field Service Engineer
Job Description
EMEA Field Service Engineer
Role Overview
Eaton is a leading global power management company committed to improving quality of life and the environment through innovative electrical solutions. Our EMEA Electrical Services organization spans 25 countries with over 500 employees, driving lifecycle management for our comprehensive portfolio of power products, systems, and software. Serving critical sectors like Data Centers, Utilities & Energy, Industries, Buildings, and Healthcare, we deliver installation, commissioning, warranty, preventive maintenance, troubleshooting, spare parts, modernization, and end-of-life services. With ambitious growth plans for 2025 and beyond, including technical innovation and strategic development, we're expanding our team of Field Service Engineers based in Slough, UK (SL14DX). As an EMEA Field Service Engineer, you'll be the trusted face of Eaton, leading hands-on installation projects for medium voltage (MV) and high voltage (HV) switchgear in high-stakes environments such as data centers, utilities, and oil & gas facilities. Expect a dynamic schedule of one week traveling to customer sites across EMEA (ideally located near a major airport in UK, Ireland, Netherlands, Poland, or Romania) and one week working remotely on administrative tasks. You'll lead commissioning, testing, and fault-finding, oversee third-party providers, mentor fellow engineers, and ensure our equipment delivers reliable, sustainable power management solutions that align with Eaton's ethical business practices and environmental commitments. Key to success is your technical expertise in power distribution, protection relay programming, and safety-conscious fieldwork, combined with strong customer engagement skills. You'll collaborate with project teams to exceed delivery targets, foster a culture of excellence, and contribute to Eaton's mission of powering a more sustainable world. This role demands flexibility, leadership, and a passion for innovation in electrical services. Join Eaton to advance your career in a company renowned for equal opportunities, ethical practices, and cutting-edge power technologies. We prioritize work-life balance, professional growth, and making a positive global impact.
Key Responsibilities
- Lead installation, commissioning, testing, and fault-finding of Eaton MV and HV equipment
- Perform preventive maintenance and troubleshooting on power distribution systems
- Act as primary customer contact during project execution, ensuring high satisfaction
- Oversee and coordinate third-party service providers on-site
- Mentor and support junior service engineers, promoting safety and best practices
- Collaborate with project managers to meet delivery timelines and quality standards
- Conduct protection relay programming and system diagnostics
- Respond rapidly to customer breakdowns and drive resolution
- Document service activities, generate reports, and update Eaton's lifecycle management systems
- Ensure compliance with Eaton's safety protocols and sustainability standards
- Contribute to technical innovation initiatives for power management solutions
- Travel across EMEA (1 week on-site, 1 week remote administrative work)
Required Qualifications
- Higher Diploma or Degree in Electrical Engineering
- Proven experience in medium voltage (MV) and high voltage (HV) power distribution systems
- Certification in electrical safety and high-voltage operations
- Valid driver's license and ability to travel extensively across EMEA
- Proficiency in protection relay programming and testing
- Strong understanding of Eaton's power management technologies
- Eligibility to work in EMEA countries including UK, Ireland, Netherlands, Poland, and Romania
Preferred Qualifications
- Experience with Eaton MV switchgear installation and commissioning
- HV authorization and competency certification
- Project management certification (e.g., PRINCE2 or PMP)
- Knowledge of data center power infrastructure
- Fluency in English and additional European languages
- Previous leadership experience in field service teams
Skills Required
Benefits
- Competitive base salary with performance-based incentives
- Comprehensive health, dental, and vision insurance
- Generous pension contributions and retirement savings plans
- 25+ days annual leave plus bank holidays
- Travel allowance, company vehicle, and expense coverage for EMEA assignments
- Professional development programs and Eaton University training
- Flexible working model with home office support
- Employee assistance program for wellbeing
- Sustainability-focused initiatives and volunteer opportunities
Locations
- Slough, GBR, SL14DX
Salary
55,000 - 85,000 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in MV/HV switchgear testing and commissioningintermediate
- Protection relay programming and configurationintermediate
- Power distribution fault diagnosis and resolutionintermediate
- Strong electrical safety and risk assessment skillsintermediate
- Customer-facing communication and relationship managementintermediate
- Leadership and team mentoring capabilitiesintermediate
- IT proficiency including diagnostic software and Eaton toolsintermediate
- Attention to detail in documentation and reportingintermediate
- Adaptability to dynamic field environmentsintermediate
- Problem-solving under pressure during breakdownsintermediate
- Knowledge of data centers, utilities, and oil & gas sectorsintermediate
- Commitment to Eaton's sustainability and ethical practicesintermediate
- Multilingual communication for EMEA operationsintermediate
- Project coordination and third-party oversightintermediate
- Hands-on mechanical and electrical installation skillsintermediate
- Familiarity with lifecycle management of power systemsintermediate
Required Qualifications
- Higher Diploma or Degree in Electrical Engineering (experience)
- Proven experience in medium voltage (MV) and high voltage (HV) power distribution systems (experience)
- Certification in electrical safety and high-voltage operations (experience)
- Valid driver's license and ability to travel extensively across EMEA (experience)
- Proficiency in protection relay programming and testing (experience)
- Strong understanding of Eaton's power management technologies (experience)
- Eligibility to work in EMEA countries including UK, Ireland, Netherlands, Poland, and Romania (experience)
Preferred Qualifications
- Experience with Eaton MV switchgear installation and commissioning (experience)
- HV authorization and competency certification (experience)
- Project management certification (e.g., PRINCE2 or PMP) (experience)
- Knowledge of data center power infrastructure (experience)
- Fluency in English and additional European languages (experience)
- Previous leadership experience in field service teams (experience)
Responsibilities
- Lead installation, commissioning, testing, and fault-finding of Eaton MV and HV equipment
- Perform preventive maintenance and troubleshooting on power distribution systems
- Act as primary customer contact during project execution, ensuring high satisfaction
- Oversee and coordinate third-party service providers on-site
- Mentor and support junior service engineers, promoting safety and best practices
- Collaborate with project managers to meet delivery timelines and quality standards
- Conduct protection relay programming and system diagnostics
- Respond rapidly to customer breakdowns and drive resolution
- Document service activities, generate reports, and update Eaton's lifecycle management systems
- Ensure compliance with Eaton's safety protocols and sustainability standards
- Contribute to technical innovation initiatives for power management solutions
- Travel across EMEA (1 week on-site, 1 week remote administrative work)
Benefits
- general: Competitive base salary with performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Generous pension contributions and retirement savings plans
- general: 25+ days annual leave plus bank holidays
- general: Travel allowance, company vehicle, and expense coverage for EMEA assignments
- general: Professional development programs and Eaton University training
- general: Flexible working model with home office support
- general: Employee assistance program for wellbeing
- general: Sustainability-focused initiatives and volunteer opportunities
Tags & Categories
Answer 10 quick questions to check your fit for EMEA Field Service Engineer @ Eaton.
Related Books and Jobs