EMEA Power Distribution Field Services Technical Lead
Eaton
EMEA Power Distribution Field Services Technical Lead
Job Description
EMEA Power Distribution Field Services Technical Lead
Role Overview
Unlock your potential at Eaton, where diversity drives innovation in power management and sustainability. We empower diverse perspectives to create a brighter, more sustainable future through advanced electrical solutions. Join our Regional Services Business Unit as the EMEA Power Distribution Field Services Technical Lead, a newly created role in the EMEA Services Central Operations organization. Based primarily in Slough, GBR (SL14DX), with remote flexibility in UK, Ireland, Netherlands, Germany, Spain, Finland, or Sweden, this position focuses on supporting Data Center clients across EMEA, driving strategic growth for the Power Distribution Division. As the Subject Matter Expert (SME), you will provide critical technical expertise to Country Services Units (CSUs) during commissioning of large-scale Data Center projects. Not a people manager, you will collaborate closely with field service teams, country sales, manufacturing hubs in Hengelo/Netherlands and Ankara/Turkey, Project Management Office, and customers. Key duties include standardizing SOPs for testing/commissioning, overseeing escalations, leading training for Senior Commissioning Engineers, and developing Train The Trainer programs aligned with Eaton's commitment to safety, efficiency, and ethical practices. With up to 30% regional travel, you will ensure seamless execution of Eaton's power distribution solutions. Leverage your 5+ years of senior field services experience in LV/MV equipment to act as the focal point for technical exchanges, attend Factory Acceptance Tests, and integrate EHS standards like Electrical Safety and LOTO into training. Promote best practices through the Field Service Engagement Program, continuously enhancing competencies to meet the demands of sustainable power management for Data Centers. Eaton values your growth with competitive compensation, flexible work, Eaton University training, and a culture prioritizing wellbeing, internal mobility, and contributions to global sustainability. Embody Eaton's ethical leadership as we improve lives through reliable, efficient power technologies. #LI-DG1
Key Responsibilities
- Standardize design and produce Standard Operating Procedures (SOPs) for testing and commissioning of Power Distribution equipment
- Build and maintain Sales Operations SOP library, ensuring Field Service Engineers have access to latest versions
- Maintain direct technical links with Eaton hubs in Hengelo, Netherlands and Ankara, Turkey as focal point for exchanges with Manufacturing, Engineering, and Support
- Collaborate with EMEA Project Management Office on commissioning considerations, attend Factory Acceptance Tests (FAT), and produce field execution documents
- Oversee technical escalations, provide support to engineers and customers, drive resolutions, and complete technical reports
- Act as single point of contact and Subject Matter Expert for technical support during commissioning phases of EMEA projects, with focus on Data Centers
- Lead onboarding and training programs for Senior Field Service Engineers on large projects, including certification in alignment with EMEA Technical & Training Lead
- Develop and deliver Train The Trainer schemes to ensure field services competency across project locations
- Collaborate with EMEA Technical & Training Department on training center improvements and integrate EHS subjects like Electrical Safety and LOTO
- Participate in Field Service Engagement Program to promote best practices and build regional Field Service Community
- Attend Eaton product training courses and technical sessions to enhance support for the Services Business Unit
Required Qualifications
- Electrical Technical School qualification and proven industry experience
- 5+ years in a senior field services role for Power Distribution equipment (LV/MV)
- Deep technical knowledge of Eaton’s Power Distribution product portfolio
- Advanced knowledge of commissioning activities and scripts for large-scale projects
- Fluency in English language
- Willingness to travel across EMEA region up to 30% of working time
- Knowledge of field service offerings including installation and commissioning
Preferred Qualifications
- Experience with Data Center commissioning projects
- Hands-on experience with Eaton manufacturing hubs in Hengelo, Netherlands and Ankara, Turkey
- Certification in Electrical Safety and LOTO (Lockout/Tagout)
- Prior involvement in Factory Acceptance Tests (FAT)
- Experience developing training programs or Train The Trainer schemes
Skills Required
Benefits
- Competitive compensation and comprehensive benefits package
- Challenging projects within a dynamic, collaborative team environment
- Flexible working solutions to support work-life balance
- Internal promotion opportunities – Eaton prioritizes career growth from within
- Ongoing learning through Eaton University with long-term development investments
- Focus on employee contributions to reliability, safety, efficiency, and sustainability in power management
- Wellness programs prioritizing health, safety, and empowerment with right tools
- Commitment to ethical standards, diversity, and equal employment opportunities
Locations
- Slough, GBR, SL14DX
Salary
75,000 - 115,000 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Deep expertise in LV/MV Power Distribution equipment commissioningintermediate
- Proficiency in developing SOPs and technical documentationintermediate
- Strong technical knowledge of Eaton Power Distribution portfoliointermediate
- Advanced commissioning script development for large-scale projectsintermediate
- Excellent communication and interpersonal skills for multi-level stakeholder engagementintermediate
- Ability to oversee and resolve technical escalations efficientlyintermediate
- Training program design and delivery expertiseintermediate
- Proactive mindset with clear accountability and ownershipintermediate
- Influence change in people, processes, and field operationsintermediate
- Drive for financial results and business growthintermediate
- Role model embodying Eaton ethical standards and leadership attributesintermediate
- EHS knowledge including Electrical Safety and LOTO integrationintermediate
- Collaboration across sales, project management, and manufacturing teamsintermediate
- Factory Acceptance Test (FAT) participation and advisory skillsintermediate
- Travel readiness and regional EMEA operational awarenessintermediate
Required Qualifications
- Electrical Technical School qualification and proven industry experience (experience)
- 5+ years in a senior field services role for Power Distribution equipment (LV/MV) (experience)
- Deep technical knowledge of Eaton’s Power Distribution product portfolio (experience)
- Advanced knowledge of commissioning activities and scripts for large-scale projects (experience)
- Fluency in English language (experience)
- Willingness to travel across EMEA region up to 30% of working time (experience)
- Knowledge of field service offerings including installation and commissioning (experience)
Preferred Qualifications
- Experience with Data Center commissioning projects (experience)
- Hands-on experience with Eaton manufacturing hubs in Hengelo, Netherlands and Ankara, Turkey (experience)
- Certification in Electrical Safety and LOTO (Lockout/Tagout) (experience)
- Prior involvement in Factory Acceptance Tests (FAT) (experience)
- Experience developing training programs or Train The Trainer schemes (experience)
Responsibilities
- Standardize design and produce Standard Operating Procedures (SOPs) for testing and commissioning of Power Distribution equipment
- Build and maintain Sales Operations SOP library, ensuring Field Service Engineers have access to latest versions
- Maintain direct technical links with Eaton hubs in Hengelo, Netherlands and Ankara, Turkey as focal point for exchanges with Manufacturing, Engineering, and Support
- Collaborate with EMEA Project Management Office on commissioning considerations, attend Factory Acceptance Tests (FAT), and produce field execution documents
- Oversee technical escalations, provide support to engineers and customers, drive resolutions, and complete technical reports
- Act as single point of contact and Subject Matter Expert for technical support during commissioning phases of EMEA projects, with focus on Data Centers
- Lead onboarding and training programs for Senior Field Service Engineers on large projects, including certification in alignment with EMEA Technical & Training Lead
- Develop and deliver Train The Trainer schemes to ensure field services competency across project locations
- Collaborate with EMEA Technical & Training Department on training center improvements and integrate EHS subjects like Electrical Safety and LOTO
- Participate in Field Service Engagement Program to promote best practices and build regional Field Service Community
- Attend Eaton product training courses and technical sessions to enhance support for the Services Business Unit
Benefits
- general: Competitive compensation and comprehensive benefits package
- general: Challenging projects within a dynamic, collaborative team environment
- general: Flexible working solutions to support work-life balance
- general: Internal promotion opportunities – Eaton prioritizes career growth from within
- general: Ongoing learning through Eaton University with long-term development investments
- general: Focus on employee contributions to reliability, safety, efficiency, and sustainability in power management
- general: Wellness programs prioritizing health, safety, and empowerment with right tools
- general: Commitment to ethical standards, diversity, and equal employment opportunities
Tags & Categories
Answer 10 quick questions to check your fit for EMEA Power Distribution Field Services Technical Lead @ Eaton.
Related Books and Jobs
EMEA Power Distribution Field Services Technical Lead
Eaton
EMEA Power Distribution Field Services Technical Lead
Job Description
EMEA Power Distribution Field Services Technical Lead
Role Overview
Unlock your potential at Eaton, where diversity drives innovation in power management and sustainability. We empower diverse perspectives to create a brighter, more sustainable future through advanced electrical solutions. Join our Regional Services Business Unit as the EMEA Power Distribution Field Services Technical Lead, a newly created role in the EMEA Services Central Operations organization. Based primarily in Slough, GBR (SL14DX), with remote flexibility in UK, Ireland, Netherlands, Germany, Spain, Finland, or Sweden, this position focuses on supporting Data Center clients across EMEA, driving strategic growth for the Power Distribution Division. As the Subject Matter Expert (SME), you will provide critical technical expertise to Country Services Units (CSUs) during commissioning of large-scale Data Center projects. Not a people manager, you will collaborate closely with field service teams, country sales, manufacturing hubs in Hengelo/Netherlands and Ankara/Turkey, Project Management Office, and customers. Key duties include standardizing SOPs for testing/commissioning, overseeing escalations, leading training for Senior Commissioning Engineers, and developing Train The Trainer programs aligned with Eaton's commitment to safety, efficiency, and ethical practices. With up to 30% regional travel, you will ensure seamless execution of Eaton's power distribution solutions. Leverage your 5+ years of senior field services experience in LV/MV equipment to act as the focal point for technical exchanges, attend Factory Acceptance Tests, and integrate EHS standards like Electrical Safety and LOTO into training. Promote best practices through the Field Service Engagement Program, continuously enhancing competencies to meet the demands of sustainable power management for Data Centers. Eaton values your growth with competitive compensation, flexible work, Eaton University training, and a culture prioritizing wellbeing, internal mobility, and contributions to global sustainability. Embody Eaton's ethical leadership as we improve lives through reliable, efficient power technologies. #LI-DG1
Key Responsibilities
- Standardize design and produce Standard Operating Procedures (SOPs) for testing and commissioning of Power Distribution equipment
- Build and maintain Sales Operations SOP library, ensuring Field Service Engineers have access to latest versions
- Maintain direct technical links with Eaton hubs in Hengelo, Netherlands and Ankara, Turkey as focal point for exchanges with Manufacturing, Engineering, and Support
- Collaborate with EMEA Project Management Office on commissioning considerations, attend Factory Acceptance Tests (FAT), and produce field execution documents
- Oversee technical escalations, provide support to engineers and customers, drive resolutions, and complete technical reports
- Act as single point of contact and Subject Matter Expert for technical support during commissioning phases of EMEA projects, with focus on Data Centers
- Lead onboarding and training programs for Senior Field Service Engineers on large projects, including certification in alignment with EMEA Technical & Training Lead
- Develop and deliver Train The Trainer schemes to ensure field services competency across project locations
- Collaborate with EMEA Technical & Training Department on training center improvements and integrate EHS subjects like Electrical Safety and LOTO
- Participate in Field Service Engagement Program to promote best practices and build regional Field Service Community
- Attend Eaton product training courses and technical sessions to enhance support for the Services Business Unit
Required Qualifications
- Electrical Technical School qualification and proven industry experience
- 5+ years in a senior field services role for Power Distribution equipment (LV/MV)
- Deep technical knowledge of Eaton’s Power Distribution product portfolio
- Advanced knowledge of commissioning activities and scripts for large-scale projects
- Fluency in English language
- Willingness to travel across EMEA region up to 30% of working time
- Knowledge of field service offerings including installation and commissioning
Preferred Qualifications
- Experience with Data Center commissioning projects
- Hands-on experience with Eaton manufacturing hubs in Hengelo, Netherlands and Ankara, Turkey
- Certification in Electrical Safety and LOTO (Lockout/Tagout)
- Prior involvement in Factory Acceptance Tests (FAT)
- Experience developing training programs or Train The Trainer schemes
Skills Required
Benefits
- Competitive compensation and comprehensive benefits package
- Challenging projects within a dynamic, collaborative team environment
- Flexible working solutions to support work-life balance
- Internal promotion opportunities – Eaton prioritizes career growth from within
- Ongoing learning through Eaton University with long-term development investments
- Focus on employee contributions to reliability, safety, efficiency, and sustainability in power management
- Wellness programs prioritizing health, safety, and empowerment with right tools
- Commitment to ethical standards, diversity, and equal employment opportunities
Locations
- Slough, GBR, SL14DX
Salary
75,000 - 115,000 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Deep expertise in LV/MV Power Distribution equipment commissioningintermediate
- Proficiency in developing SOPs and technical documentationintermediate
- Strong technical knowledge of Eaton Power Distribution portfoliointermediate
- Advanced commissioning script development for large-scale projectsintermediate
- Excellent communication and interpersonal skills for multi-level stakeholder engagementintermediate
- Ability to oversee and resolve technical escalations efficientlyintermediate
- Training program design and delivery expertiseintermediate
- Proactive mindset with clear accountability and ownershipintermediate
- Influence change in people, processes, and field operationsintermediate
- Drive for financial results and business growthintermediate
- Role model embodying Eaton ethical standards and leadership attributesintermediate
- EHS knowledge including Electrical Safety and LOTO integrationintermediate
- Collaboration across sales, project management, and manufacturing teamsintermediate
- Factory Acceptance Test (FAT) participation and advisory skillsintermediate
- Travel readiness and regional EMEA operational awarenessintermediate
Required Qualifications
- Electrical Technical School qualification and proven industry experience (experience)
- 5+ years in a senior field services role for Power Distribution equipment (LV/MV) (experience)
- Deep technical knowledge of Eaton’s Power Distribution product portfolio (experience)
- Advanced knowledge of commissioning activities and scripts for large-scale projects (experience)
- Fluency in English language (experience)
- Willingness to travel across EMEA region up to 30% of working time (experience)
- Knowledge of field service offerings including installation and commissioning (experience)
Preferred Qualifications
- Experience with Data Center commissioning projects (experience)
- Hands-on experience with Eaton manufacturing hubs in Hengelo, Netherlands and Ankara, Turkey (experience)
- Certification in Electrical Safety and LOTO (Lockout/Tagout) (experience)
- Prior involvement in Factory Acceptance Tests (FAT) (experience)
- Experience developing training programs or Train The Trainer schemes (experience)
Responsibilities
- Standardize design and produce Standard Operating Procedures (SOPs) for testing and commissioning of Power Distribution equipment
- Build and maintain Sales Operations SOP library, ensuring Field Service Engineers have access to latest versions
- Maintain direct technical links with Eaton hubs in Hengelo, Netherlands and Ankara, Turkey as focal point for exchanges with Manufacturing, Engineering, and Support
- Collaborate with EMEA Project Management Office on commissioning considerations, attend Factory Acceptance Tests (FAT), and produce field execution documents
- Oversee technical escalations, provide support to engineers and customers, drive resolutions, and complete technical reports
- Act as single point of contact and Subject Matter Expert for technical support during commissioning phases of EMEA projects, with focus on Data Centers
- Lead onboarding and training programs for Senior Field Service Engineers on large projects, including certification in alignment with EMEA Technical & Training Lead
- Develop and deliver Train The Trainer schemes to ensure field services competency across project locations
- Collaborate with EMEA Technical & Training Department on training center improvements and integrate EHS subjects like Electrical Safety and LOTO
- Participate in Field Service Engagement Program to promote best practices and build regional Field Service Community
- Attend Eaton product training courses and technical sessions to enhance support for the Services Business Unit
Benefits
- general: Competitive compensation and comprehensive benefits package
- general: Challenging projects within a dynamic, collaborative team environment
- general: Flexible working solutions to support work-life balance
- general: Internal promotion opportunities – Eaton prioritizes career growth from within
- general: Ongoing learning through Eaton University with long-term development investments
- general: Focus on employee contributions to reliability, safety, efficiency, and sustainability in power management
- general: Wellness programs prioritizing health, safety, and empowerment with right tools
- general: Commitment to ethical standards, diversity, and equal employment opportunities
Tags & Categories
Answer 10 quick questions to check your fit for EMEA Power Distribution Field Services Technical Lead @ Eaton.
Related Books and Jobs