Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Eaton
Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Job Description
Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Role Overview
Eaton, a leading intelligent power management company founded in 1911, is committed to improving quality of life and protecting the environment through sustainable energy solutions. With $24.9 billion in revenue in 2024 and operations in over 160 countries, Eaton leverages electrification and digitalization to accelerate the transition to renewable energy. We are seeking a Servicetechniker (m/w/d) USV for the NRW Nord region, based in Bonn, Germany (53115), to deliver expert service on uninterruptible power supply (UPS) systems. This full-time, home-office role focuses on on-site installation, commissioning, repair, maintenance, and retrofits for customers under service contracts, ensuring reliable power management amid growing demands for resilient energy infrastructure. In this customer-facing position, you will drive directly from home to sites in NRW Nord and occasionally beyond, providing intensive support including telephone troubleshooting, fault analysis, and resolution. Key duties encompass securing client relationships, executing precise repairs on electronic components, handling complaints, and conducting trainings—all while adhering to Eaton's rigorous safety, quality, and sustainability standards. Your independent planning of deployments and spare parts management will be crucial to minimizing downtime and supporting Eaton's ethical commitment to sustainable power solutions. Eaton values professionals with completed electrical training and service experience in low-voltage systems. You will thrive with a high degree of autonomy, PC proficiency, and travel readiness (up to 75%), combined with team spirit and bilingual skills. Our structured onboarding, Eaton University training, and development processes empower your growth in a global leader rooted in Germany, fostering innovation in power management while promoting diversity and environmental stewardship. What sets Eaton apart is our flexible remote model, company car, 33 vacation days, competitive pay with bonus, and culture of open feedback. Join us to contribute to ethical business practices that power a sustainable future, from data centers to industrial sites across NRW Nord.
Key Responsibilities
- Perform intensive customer service for UPS systems, including on-site visits directly from home office
- Secure and maintain existing customer relationships in NRW Nord region
- Conduct telephone troubleshooting to diagnose issues and determine system status
- Execute installation and commissioning of UPS systems at customer sites
- Perform fault analysis, error diagnosis, and resolution on UPS equipment
- Carry out repairs and maintenance on electronic components per manufacturer guidelines
- Handle customer complaints and quality actions efficiently
- Maintain Eaton UPS systems according to factory specifications
- Manage spare parts logistics and independently plan field deployments
- Document all activities meticulously for compliance and reporting
- Deliver on-site customer training on UPS operations and functionality
Required Qualifications
- Completed electrical engineering vocational training or equivalent
- Professional experience in electrical engineering, particularly with low-voltage networks up to 400 VAC
- Service experience in field service or maintenance roles
- Valid driver's license and willingness to travel up to 75% within NRW Nord region and occasionally beyond
- Proficiency in German and English, both spoken and written
- Familiarity with PC and standard office software (e.g., MS Office)
- Ability to work independently from a home office base in Bonn area
Preferred Qualifications
- Knowledge of uninterruptible power supply (UPS) systems and products
- Experience in installation, commissioning, and repair of power electronics
- Background in customer-facing service roles within energy management
- Certification in low-voltage electrical safety standards
- Prior exposure to retrofit projects or quality improvement actions in power systems
Skills Required
Benefits
- Join a 100+ year legacy company leading in intelligent power management with $24.9B revenue in 2024
- Flexible remote work model with home office setup and company car
- 33 days of annual vacation plus attractive base salary and performance bonus
- Commitment to inclusion, diversity, sustainability, and ethical business practices
- Extensive training via Eaton University and structured career development paths
- State-of-the-art processes, systems, and tools for efficient fieldwork
- Comprehensive onboarding with detailed training accompaniment
- Opportunities for volunteering in Inclusion & Diversity Employee Resource Groups (IERGs)
Locations
- Bonn, DEU, 53115
Salary
52,000 - 72,000 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical expertise in low-voltage electrical networks (up to 400 VAC)intermediate
- UPS system installation, commissioning, and maintenanceintermediate
- Fault diagnosis and electronic component repairintermediate
- Customer-oriented service delivery and relationship managementintermediate
- Telephone-based remote troubleshootingintermediate
- Independent task and project executionintermediate
- Spare parts management and logistics planningintermediate
- Precise activity documentation and reportingintermediate
- On-site customer training and instructionintermediate
- High degree of autonomy and self-responsibilityintermediate
- Team collaboration and professional customer interactionintermediate
- PC proficiency with MS Office suiteintermediate
- Flexibility and readiness for 75% travelintermediate
- Strong German and English communication skillsintermediate
- Alignment with Eaton's sustainability and ethical standardsintermediate
Required Qualifications
- Completed electrical engineering vocational training or equivalent (experience)
- Professional experience in electrical engineering, particularly with low-voltage networks up to 400 VAC (experience)
- Service experience in field service or maintenance roles (experience)
- Valid driver's license and willingness to travel up to 75% within NRW Nord region and occasionally beyond (experience)
- Proficiency in German and English, both spoken and written (experience)
- Familiarity with PC and standard office software (e.g., MS Office) (experience)
- Ability to work independently from a home office base in Bonn area (experience)
Preferred Qualifications
- Knowledge of uninterruptible power supply (UPS) systems and products (experience)
- Experience in installation, commissioning, and repair of power electronics (experience)
- Background in customer-facing service roles within energy management (experience)
- Certification in low-voltage electrical safety standards (experience)
- Prior exposure to retrofit projects or quality improvement actions in power systems (experience)
Responsibilities
- Perform intensive customer service for UPS systems, including on-site visits directly from home office
- Secure and maintain existing customer relationships in NRW Nord region
- Conduct telephone troubleshooting to diagnose issues and determine system status
- Execute installation and commissioning of UPS systems at customer sites
- Perform fault analysis, error diagnosis, and resolution on UPS equipment
- Carry out repairs and maintenance on electronic components per manufacturer guidelines
- Handle customer complaints and quality actions efficiently
- Maintain Eaton UPS systems according to factory specifications
- Manage spare parts logistics and independently plan field deployments
- Document all activities meticulously for compliance and reporting
- Deliver on-site customer training on UPS operations and functionality
Benefits
- general: Join a 100+ year legacy company leading in intelligent power management with $24.9B revenue in 2024
- general: Flexible remote work model with home office setup and company car
- general: 33 days of annual vacation plus attractive base salary and performance bonus
- general: Commitment to inclusion, diversity, sustainability, and ethical business practices
- general: Extensive training via Eaton University and structured career development paths
- general: State-of-the-art processes, systems, and tools for efficient fieldwork
- general: Comprehensive onboarding with detailed training accompaniment
- general: Opportunities for volunteering in Inclusion & Diversity Employee Resource Groups (IERGs)
Tags & Categories
Answer 10 quick questions to check your fit for Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation @ Eaton.
Related Books and Jobs
Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Eaton
Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Job Description
Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation
Role Overview
Eaton, a leading intelligent power management company founded in 1911, is committed to improving quality of life and protecting the environment through sustainable energy solutions. With $24.9 billion in revenue in 2024 and operations in over 160 countries, Eaton leverages electrification and digitalization to accelerate the transition to renewable energy. We are seeking a Servicetechniker (m/w/d) USV for the NRW Nord region, based in Bonn, Germany (53115), to deliver expert service on uninterruptible power supply (UPS) systems. This full-time, home-office role focuses on on-site installation, commissioning, repair, maintenance, and retrofits for customers under service contracts, ensuring reliable power management amid growing demands for resilient energy infrastructure. In this customer-facing position, you will drive directly from home to sites in NRW Nord and occasionally beyond, providing intensive support including telephone troubleshooting, fault analysis, and resolution. Key duties encompass securing client relationships, executing precise repairs on electronic components, handling complaints, and conducting trainings—all while adhering to Eaton's rigorous safety, quality, and sustainability standards. Your independent planning of deployments and spare parts management will be crucial to minimizing downtime and supporting Eaton's ethical commitment to sustainable power solutions. Eaton values professionals with completed electrical training and service experience in low-voltage systems. You will thrive with a high degree of autonomy, PC proficiency, and travel readiness (up to 75%), combined with team spirit and bilingual skills. Our structured onboarding, Eaton University training, and development processes empower your growth in a global leader rooted in Germany, fostering innovation in power management while promoting diversity and environmental stewardship. What sets Eaton apart is our flexible remote model, company car, 33 vacation days, competitive pay with bonus, and culture of open feedback. Join us to contribute to ethical business practices that power a sustainable future, from data centers to industrial sites across NRW Nord.
Key Responsibilities
- Perform intensive customer service for UPS systems, including on-site visits directly from home office
- Secure and maintain existing customer relationships in NRW Nord region
- Conduct telephone troubleshooting to diagnose issues and determine system status
- Execute installation and commissioning of UPS systems at customer sites
- Perform fault analysis, error diagnosis, and resolution on UPS equipment
- Carry out repairs and maintenance on electronic components per manufacturer guidelines
- Handle customer complaints and quality actions efficiently
- Maintain Eaton UPS systems according to factory specifications
- Manage spare parts logistics and independently plan field deployments
- Document all activities meticulously for compliance and reporting
- Deliver on-site customer training on UPS operations and functionality
Required Qualifications
- Completed electrical engineering vocational training or equivalent
- Professional experience in electrical engineering, particularly with low-voltage networks up to 400 VAC
- Service experience in field service or maintenance roles
- Valid driver's license and willingness to travel up to 75% within NRW Nord region and occasionally beyond
- Proficiency in German and English, both spoken and written
- Familiarity with PC and standard office software (e.g., MS Office)
- Ability to work independently from a home office base in Bonn area
Preferred Qualifications
- Knowledge of uninterruptible power supply (UPS) systems and products
- Experience in installation, commissioning, and repair of power electronics
- Background in customer-facing service roles within energy management
- Certification in low-voltage electrical safety standards
- Prior exposure to retrofit projects or quality improvement actions in power systems
Skills Required
Benefits
- Join a 100+ year legacy company leading in intelligent power management with $24.9B revenue in 2024
- Flexible remote work model with home office setup and company car
- 33 days of annual vacation plus attractive base salary and performance bonus
- Commitment to inclusion, diversity, sustainability, and ethical business practices
- Extensive training via Eaton University and structured career development paths
- State-of-the-art processes, systems, and tools for efficient fieldwork
- Comprehensive onboarding with detailed training accompaniment
- Opportunities for volunteering in Inclusion & Diversity Employee Resource Groups (IERGs)
Locations
- Bonn, DEU, 53115
Salary
52,000 - 72,000 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical expertise in low-voltage electrical networks (up to 400 VAC)intermediate
- UPS system installation, commissioning, and maintenanceintermediate
- Fault diagnosis and electronic component repairintermediate
- Customer-oriented service delivery and relationship managementintermediate
- Telephone-based remote troubleshootingintermediate
- Independent task and project executionintermediate
- Spare parts management and logistics planningintermediate
- Precise activity documentation and reportingintermediate
- On-site customer training and instructionintermediate
- High degree of autonomy and self-responsibilityintermediate
- Team collaboration and professional customer interactionintermediate
- PC proficiency with MS Office suiteintermediate
- Flexibility and readiness for 75% travelintermediate
- Strong German and English communication skillsintermediate
- Alignment with Eaton's sustainability and ethical standardsintermediate
Required Qualifications
- Completed electrical engineering vocational training or equivalent (experience)
- Professional experience in electrical engineering, particularly with low-voltage networks up to 400 VAC (experience)
- Service experience in field service or maintenance roles (experience)
- Valid driver's license and willingness to travel up to 75% within NRW Nord region and occasionally beyond (experience)
- Proficiency in German and English, both spoken and written (experience)
- Familiarity with PC and standard office software (e.g., MS Office) (experience)
- Ability to work independently from a home office base in Bonn area (experience)
Preferred Qualifications
- Knowledge of uninterruptible power supply (UPS) systems and products (experience)
- Experience in installation, commissioning, and repair of power electronics (experience)
- Background in customer-facing service roles within energy management (experience)
- Certification in low-voltage electrical safety standards (experience)
- Prior exposure to retrofit projects or quality improvement actions in power systems (experience)
Responsibilities
- Perform intensive customer service for UPS systems, including on-site visits directly from home office
- Secure and maintain existing customer relationships in NRW Nord region
- Conduct telephone troubleshooting to diagnose issues and determine system status
- Execute installation and commissioning of UPS systems at customer sites
- Perform fault analysis, error diagnosis, and resolution on UPS equipment
- Carry out repairs and maintenance on electronic components per manufacturer guidelines
- Handle customer complaints and quality actions efficiently
- Maintain Eaton UPS systems according to factory specifications
- Manage spare parts logistics and independently plan field deployments
- Document all activities meticulously for compliance and reporting
- Deliver on-site customer training on UPS operations and functionality
Benefits
- general: Join a 100+ year legacy company leading in intelligent power management with $24.9B revenue in 2024
- general: Flexible remote work model with home office setup and company car
- general: 33 days of annual vacation plus attractive base salary and performance bonus
- general: Commitment to inclusion, diversity, sustainability, and ethical business practices
- general: Extensive training via Eaton University and structured career development paths
- general: State-of-the-art processes, systems, and tools for efficient fieldwork
- general: Comprehensive onboarding with detailed training accompaniment
- general: Opportunities for volunteering in Inclusion & Diversity Employee Resource Groups (IERGs)
Tags & Categories
Answer 10 quick questions to check your fit for Servicetechniker (m/w/d) USV Region NRW Nord | Eaton Corporation @ Eaton.
Related Books and Jobs