Sr Product Manager – eBay Seller Capital

Location: Bengaluru, India

Category: Product Management

About the Role

As a Senior Product Manager on eBay's Seller Capital team in Bengaluru, India, you will define and execute the product strategy for innovative financing solutions that empower eBay's millions of sellers worldwide. This role focuses on delivering seamless financing experiences through partnerships with leading lenders, expanding offerings like insurance, and scaling geographic reach across eBay's global ecommerce platform serving 190+ markets. You will drive end-to-end initiatives, from customer pain point discovery using data-driven insights to launch, while collaborating with engineering, analytics, design, marketing, risk, legal, and finance teams to ensure compliance and excellence.

Key Responsibilities

• Own and drive product and CX strategy for Seller Capital financing
• Develop requirements and execute roadmap for partner products
• Conduct customer discovery using qualitative and quantitative data
• Address customer pain points across the journey
• Challenge status quo with industry trends and voice of customer
• Expand product portfolio to new financial products like insurance
• Collaborate with Product Marketing and Communications for strategies
• Partner with risk, legal, and finance for compliance and risk mitigation
• Optimize execution and processes with bias for action
• Drive end-to-end initiatives from discovery to launch
• Work cross-functionally with engineering, analytics, design, and partners
• Expand geographic reach of Seller Capital offerings

Required Qualifications

• 4-6 years of demonstrable product management experience
• Proven track record of developing, launching, and scaling new products and CX experiences
• Experience leading cross-functional teams in product execution
• Strong analytical skills with experience using data to inform product decisions
• Understanding of regulatory and risk management in lending space
• Excellent collaboration and communication skills to influence teams and partners
• Customer-first mindset focused on empowering small businesses
• Flexibility for overlapping working hours with Pacific Time Zone

Preferred Qualifications

• Experience in financial services, fintech, insurance, or lending industries
• Background in small business financing
• Experience in e-commerce platforms
• Proven collaboration with third-party lending partners
• Knowledge of expanding financial products like insurance

Required Skills

• Product strategy development
• Roadmap execution and prioritization
• Customer discovery and journey mapping
• Data-driven decision making
• Cross-functional collaboration
• Partner management with lending providers
• Regulatory compliance in fintech
• Risk assessment and mitigation
• Strategic visioning
• Operational excellence
• E-commerce marketplace dynamics
• SMB financing expertise
• Qualitative and quantitative analysis
• Marketing strategy alignment
• Bias for action
• Communication and influence
• Global team coordination

Benefits & Perks

• Comprehensive health insurance coverage
• Equity grants in eBay stock
• Flexible work arrangements and hybrid model
• Retirement savings plans with company match
• Paid parental leave and family benefits
• Professional development and learning stipends
• Wellness programs and mental health support
• Generous PTO and volunteer time off
• Employee stock purchase plan

eBay Inc. is an equal opportunity employer committed to diversity and inclusion.