About PepsiCo

PepsiCo is one of the world's largest food and beverage companies, with iconic brands like Pepsi, Gatorade, Sabritas, Gamesa, Quaker, and Sonrics consumed over a billion times daily in more than 200 countries. In Mexico, these brands have been staples in homes for over 116 years. PepsiCo fosters a culture of curiosity, innovation, and inclusivity, where every employee—from leadership to front lines—dares for better. Joining PepsiCo means contributing to a global mission of positive impact while working with cutting-edge tools in a diverse, welcoming environment. Explore PepsiCo careers and discover opportunities to thrive in the dynamic food and beverage sector.

Role Overview

The Email Operations Consultant role at PepsiCo in Miguel Hidalgo, Mexico City, is pivotal for delivering flawless email experiences in Customer Relationship Management (CRM) and loyalty campaigns. This position focuses on quality assurance using Salesforce Marketing Cloud's content tools, ensuring emails are visually stunning, functionally perfect, and brand-aligned before deployment. No coding or backend development is required—this is a drag-and-drop expertise role that safeguards operational precision. Collaborate with Content, Activation, and technical teams to launch consumer-ready campaigns that drive engagement and loyalty in the competitive food and beverage industry.

Why This Role Matters at PepsiCo

In a high-volume enterprise like PepsiCo, precision in email operations directly impacts customer satisfaction and campaign ROI. As the QA gatekeeper, you'll optimize emails for peak performance across devices, ensuring every Sabritas promotion or Gatorade loyalty offer lands perfectly.

Key Responsibilities

As an Email Operations Consultant, you'll own the quality assurance lifecycle for email assets. Conduct thorough checks on rendering previews, link validation, subject lines, and dynamic content accuracy. Maintain and refine QA documentation, checklists, and processes to boost efficiency and minimize errors. Utilize Salesforce Marketing Cloud features like subject line testing and predictive content blocks for superior performance. Partner closely with the Content team to verify images, copy, and creatives, while coordinating with Activation roles to hit launch timelines. Flag complex issues for technical resolution and proactively identify improvements in templates, modules, and workflows for consistent excellence.

Qualifications & Requirements

PepsiCo seeks candidates with 3–5 years of experience in email marketing operations, quality assurance, or campaign validation. Fluent English is essential, alongside proven hands-on expertise in Salesforce Marketing Cloud or similar platforms, including content creation and testing tools. Demonstrate high attention to detail, brand consistency focus, and familiarity with email rendering, cross-device testing, accessibility standards, and compliance regulations. Excellent organizational skills to juggle multiple campaigns under deadlines, plus strong collaboration abilities. Enterprise experience in consumer goods or data-driven industries is a plus; Salesforce Email Specialist certification is advantageous. PepsiCo encourages applications even if you don't meet 100% of criteria—bring your passion for precision!

Benefits & Perks

PepsiCo offers comprehensive benefits to support your professional and personal life. Enjoy daily learning through diverse programs, internal digital platforms for self-paced growth, leadership development, and specialized role training with internal/external providers. Celebrate successes with recognition for seniority, behavior, leadership, and life milestones. Financial wellness programs aid goal achievement at every life stage. A flexibility program balances work and life, plus family perks like Wellness Line access, thousands of discounts, child scholarships, and aid plans. As an equal opportunity employer, PepsiCo values diversity without discrimination based on race, religion, gender, orientation, or age.

Career Growth

At PepsiCo, career progression is fueled by continuous learning and internal mobility. This Email Operations Consultant role builds expertise in Salesforce Marketing Cloud, opening doors to advanced marketing operations, campaign management, or leadership in digital CRM. Access mentorship, skill-building platforms, and global opportunities within PepsiCo's vast network. Many employees advance through proven performance and development programs tailored to your aspirations in the food and beverage industry.

Why Join Us

Join PepsiCo in Miguel Hidalgo to dare for better in a company that combines global scale with local impact. Work on iconic brands, leverage state-of-the-art tools like Salesforce Marketing Cloud, and contribute to campaigns reaching millions. Benefit from an inclusive culture, robust perks, and a commitment to your growth. In Mexico's vibrant food sector, this role offers stability, innovation, and purpose—perfect for QA experts ready to elevate email marketing.

Role FAQs

Q: Is coding experience required? A: No, this role focuses on drag-and-drop configuration, QA, and validation in Salesforce Marketing Cloud—no backend development needed.

Q: What experience level is ideal? A: 3–5 years in email operations or QA, with hands-on platform expertise.

Q: Are there remote work options? A: PepsiCo offers a flexibility program to adapt your schedule to your lifestyle.

Q: What salary can I expect? A: Estimated 65,000–95,000 MXN yearly, based on market rates for similar roles in Mexico's food and beverage sector.

Q: How does PepsiCo support diversity? A: We are an equal opportunity employer valuing all backgrounds, with inclusive policies and benefits.

Ready to ensure PepsiCo's emails deliver perfection? Apply now for the Email Operations Consultant position in Miguel Hidalgo.