Description

Please note this is a 12 month fixed term contract, working part time 25 hours per week - 10:00 till 15:00 Monday to Friday. 

The purpose of this role is to support the running of the GFC and Chromatography laboratory through use of LIMS ensuring accurate and timely sample registration. You will work closely with customers and laboratory teams to meet deadlines, manage subcontracted work, and maintain high service standards. 

• Receive, sort, and accurately register customer food samples into the LIMS system, ensuring all required information is complete and submitted on time.
• Manage sample-related queries, proactively resolving missing or incomplete information with relevant stakeholders and effective follow-up communication with clients.
• Prioritise customer samples based on urgency and specific client requirements.
• Support sample preparation and shipment to internal and external laboratories, including completion of customs paperwork.
• Maintain and manage stability sample storage under correct conditions.
• Build and maintain effective working relationships with partner labs (both internal and external) to ensure seamless workflow and service delivery.
• Responsible for supporting the sales and customer services team in administration and planning.
• Respond or direct customer enquiries, providing accurate information to ensure a high level of service and customer satisfaction.
• Collaborate with internal departments to identify and implement continuous improvements in the customer experience, service efficiency, and cost-effectiveness.
• Perform general administrative duties such as photocopying, data entry, and document handling as needed.
• Adhere to all Quality, Health & Safety, and Environmental policies and procedures, and support compliance with ISO 17025 standards through adherence to internal quality processes.
• Comply with Eurofins Health & Safety policies at all times.

Qualifications

• Degree level qualification in Food Science, Analytical Chemistry, Environmental or other relevant subject is preferrable but not a requirement, training will be provided.
• Record of ongoing professional development.
• Previous experience working within an accredited contract testing laboratory or food industry laboratory environment are preferred but full training will be provided.
• Thorough understanding of relevant quality system and accreditation requirements.
• Good keyboards skills and experience of LIMS Systems, MS Office packages particularly Excel.
• A motivated, enthusiastic, and professional team player.
• Strong attention to detail with the ability to follow processes consistently.

Additional Info

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Enhanced Annual Leave Entitlement
• Company Pension Plan
• Life Assurance Scheme (4 times annual salary)
• Enhanced Maternity, Adoption and Paternity Schemes
• Employee Assistance Programme – 24/7 confidential
• Health Cash Plan
• Health and Wellbeing Programmes
• Free parking
• Worldwide career opportunities
• We also have in place rewards recognising the great work out employees deliver, their dedicated service and celebrating special life events.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 
 
Your data 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
 
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
 
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. 

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Find out more in our career page: https://careers.eurofins.com/ 

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.

If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network.