Description

The Business Development Executive will act as the key liaison for Gentis in the Cambodian market, responsible for building and expanding partnerships with medical institutions, driving sales of genetic testing services, and closely coordinating with internal departments to ensure operational efficiency and service quality.

This role requires a proactive mindset, strong communication skills, and familiarity with the healthcare industry to enhance brand presence and support sustainable market growth.

Key Responsibilities

1. Customer Development and Sales

• Identify, approach, and introduce Gentis’ genetic testing services to clinics, hospitals, IVF centers, private practices, and potential healthcare partners.
• Maintain and expand relationships with doctors, medical professionals, and decision-makers in healthcare institutions.
• Monitor post-sales customer service, gather feedback, and coordinate issue resolution.
• Ensure achievement of quarterly and annual sales targets.
• Propose promotional policies and partnership models tailored to different customer segments.

2. Market Analysis

• Collect and analyze information on competitors, market trends, healthcare facility policies, and legal regulations in Cambodia.
• Conduct field surveys and provide periodic reports on market status, customer needs, and new business opportunities.
• Recommend strategies or action plans aligned with the company’s growth direction.

3. Marketing and Branding

• Collaborate with the Marketing team to organize brand promotion activities such as seminars, symposiums, medical fairs, and livestreams.
• Proactively build relationships with KOLs, medical experts, and professional associations in Cambodia to support communications and strengthen brand credibility.
• Represent Gentis at domestic and international events to promote products and services and expand the partner network.
• Provide feedback and assist in developing marketing materials, brochures, and localized content appropriate for local culture and language.

4. Logistics Coordination and Operational Support

• Coordinate with coordinators, technicians, and other departments to arrange sample collection, kit delivery, and customer documentation.
• Monitor sample processing progress and ensure timely and quality-controlled delivery.
• Support in resolving customer complaints, operational errors, or special requests.
• Record data and submit regular reports as required by supervisors and support teams.

Qualifications

• Proficiency in Khmer and English (listening, speaking, reading, writing); knowledge of Vietnamese is an advantage.
• College/university degree in Healthcare, Biology, Pharmacy, Business Administration, or a related field.
• Minimum 2 years of experience in the healthcare industry, especially in sales, customer service, or healthcare marketing roles.
• Strong communication, negotiation, and partnership-building skills.
• Effective work organization and multitasking abilities.
• Ability to work independently with a high sense of responsibility.
• Proficiency in office software (Word, Excel, PowerPoint, Google Workspace).
• Knowledge or experience in genetics, laboratory testing, IVF, obstetrics/pediatrics, or prenatal diagnostics.
• Established relationships with hospitals and clinics in Cambodia.
• Experience organizing medical seminars, managing healthcare marketing projects, or running doctor partnership programs.
• Familiarity with digital platforms (Google Ads, Zalo OA, Facebook Ads, CRM systems, Zoom/Webinar, etc.).

Additional Info

• Working time: Flexible based on the arrangement of the Department Head or Manager 
• Sales Incentive: subject to performance

Company Description

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With ca. 62,000 staff across a network of over 1,000 independent companies in 62 countries and operating over 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Comprehensive services and unmatched expertise

Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods.

A commitment to top quality

The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world.

Permanent innovation and support by the market leader

Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices.

Eurofins started to provide the services in Vietnam since 2015. Our main services includes Food and Feed Testing, Consumer Product Testing, Environment Services, Agricultural sciences, Inspection and Audit, Certification, DNA testing, Genetic testing before prenancy, Covid test, HPV test, Decoding gen, etc. Current legal entities in Vietnam:

• Eurofins Sac Ky Hai Dang
• Eurofins Consumer Product Testing
• Eurofins Assurance
• Eurofins MTS
• Eurofins Gentis
• Eurofins ETM