About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the largest lodging franchisors worldwide, with over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. As a leader in midscale and extended stay segments and a challenger in upscale, Choice Hotels offers a diverse portfolio of 22 brands, including beloved names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This variety ensures travelers find the perfect stay for every occasion, from economy to full-service upper upscale properties.

The award-winning Choice Privileges loyalty program and co-brand credit card options make earning reward nights and personalized perks fast and easy for members. Choice Hotels drives value for franchise owners and shareholders while embodying cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These principles inspire loyalty, growth, and the hospitality spirit across managed properties like the Radisson Hotel Salt Lake City Downtown.

Role Overview

The Executive Club Lounge Host at the Radisson Hotel Salt Lake City Downtown plays a pivotal role in delivering 100% guest satisfaction. Located just a walking distance from downtown attractions and events, this fast-paced position joins the Food & Beverage team to create memorable experiences for executive guests in the private Executive Lounge. No two days are the same in this energetic environment, where you'll provide genuine hospitality, exceed expectations, and contribute to the Radisson experience.

As a key team member, you'll handle check-ins, replenish amenities, and ensure seamless operations while projecting professionalism and enthusiasm. This full-time role offers a break from routine, with opportunities to engage with VIPs, stay informed on hotel services, and showcase your multitasking prowess in a vibrant hospitality setting.

Key Responsibilities

Guest Interaction and Service

Greet executive guests warmly in the private Executive Lounge, respond to inquiries, and advise on hotel amenities. Provide personal attention, listen empathetically, apologize when needed, find solutions, and follow through to resolve issues, embodying the 'Yes, I Can!' spirit.

Lounge Operations

Oversee lounge operations, coordinate and replenish guest supplies to Choice Hotels standards, and maintain clean, orderly, and stocked work areas. Process check-ins and check-outs accurately while staying current on hotel services, VIP requests, and special events.

Compliance and Communication

Comply with hotel security, fire regulations, health and safety legislation, and local liquor laws. Communicate effectively with other departments on supplies, events, and staffing. Demonstrate knowledge of Salt Lake City Downtown attractions, landmarks, and external locations.

Teamwork and Standards

Project a professional manner emphasizing hospitality, use teamwork for guest service, and perform tasks as instructed by the Executive Lounge Supervisor or Manager. Serve in an environmentally conscious manner and assume responsibility for 100% guest satisfaction.

Qualifications & Requirements

To excel as an Executive Club Lounge Host, candidates need 1-2 years of food and beverage experience, excellent oral and written communication skills, and a guest-friendly personality. You must collaborate effectively with hotel employees and managers, resolve conflicts with guests, supervisors, and staff, and multitask well under pressure.

Basic computer skills in Microsoft Office are essential, along with knowledge of local, state, and federal liquor laws. The role demands a flexible schedule, including long hours, and physical ability to sit, stand, or walk for extended periods, lift 50 pounds occasionally, and push or pull room service carts up to 75 pounds. Good manual dexterity for office equipment is required, plus alignment with Choice’s Cultural Values to inspire loyalty and growth.

Benefits & Perks

Choice Hotels rewards its team with a competitive compensation package, generous vacation time, 8 paid holidays, and an excellent benefits package for full-time employees. Enjoy hotel employee discounts across iconic brands like Comfort Inn, Quality Inn, and Radisson properties worldwide, making travel affordable and rewarding. These perks support work-life balance and long-term career satisfaction in the hospitality industry.

Career Growth

At Choice Hotels, career advancement is a reality. Starting as an Executive Club Lounge Host opens doors to supervisory roles, management positions in Food & Beverage, or broader hotel operations. With a global portfolio and emphasis on internal growth, you'll gain skills in guest service, operations, and leadership. Training programs, mentorship, and the chance to model cultural values position you for success across midscale, upscale, and extended stay brands.

Why Join Choice Hotels

Joining Choice Hotels means being part of a dynamic, innovative company that values bold ideas and quick action. Work in a supportive environment at the Radisson Hotel Salt Lake City Downtown, surrounded by exciting events and attractions. Benefit from equal opportunity practices uninfluenced by race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status. Embrace the hospitality spirit, earn recognition through Choice Privileges, and build a fulfilling career with comprehensive support and discounts on stays at Comfort Inn, Quality Inn, Radisson, and more.

Role FAQs

What is the work environment like?

Fast-paced and varied, with no two days the same. You'll interact with executive guests in a premium lounge setting near downtown Salt Lake City attractions.

What benefits include hotel discounts?

Yes, full-time employees receive discounts on rooms and services at Choice Hotels brands like Comfort Inn, Quality Inn, and Radisson worldwide.

Is experience in upscale hospitality required?

1-2 years in food and beverage is minimum; upscale lounge experience is a plus but not mandatory.

Does the role involve physical demands?

Yes, including standing for long periods, lifting 50 pounds, and pushing carts up to 75 pounds.

How does Choice Hotels support career development?

Through training, cultural values alignment, and opportunities to advance in a global portfolio of 22 brands.