Description

Major Duties and Responsibilities

People

• Identify, develop, and mentor your No. 2.
• Review and participate to staff appraisals timely, and at a minimum once per year per employee.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.
• Ensure and assist supervisors and key staff with goal setting and monitoring.
• Conduct regular interviews with potential new personnel.
• Plan for and hold effective monthly department meetings with team.
• Review department goals and business plan periodically with staff to ensure buy-in and accountability.
• Ensure team meets company standards of 52 hours training per year, including as needed management/leadership training for
• the management team.

PICKUP & DELIVERY OPERATIONS

• Manage pickup & delivery operations within the district.
• Proactively communicates with product.
• Daily focus on meeting established KPI for the district cartage program.
• Prepares periodic reports and present such reports to branch management.
• Manages rationalization as it relates to the cartage providers.
• Develops new strategies for maintaining or improving quality-of-service.
• Manages process for documenting and communicating accessorial charges.
• Focus on minimizing costs and increasing profitability.
• Manages service exceptions and solves issues quickly.
• Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.
• Be a role model of integrity and pride for all employees.

DEDICATED FLEET OPERATIONS

• Works with service providers to insure efficient usage of equipment and drivers.
• Monitors and assist service provider in the control of variable cost.
• Rate audits & payables approval.
• Root cause analysis on service failures and develop corrective action as necessary.
• Provide costing and price support to product.
• Conduct quarterly service provider evaluations in support of the Service Provider Management Program.

Qualifications

• 3+ years transportation, coordination, distribution, or related experience. (Local PU&D experience preferred)
•  Proven ability to lead a team.
• Air & Ground DG (Dangerous Goods) Certification will be required.
• Proven to have effective communication skills, including written and verbal.
• Proven ability to facilitate meetings and productive conversations.
• Exhibits confidence and strong interpersonal skills, with the ability to communicate to employees at all levels.
• Exhibits strong organizational skills and the ability to juggle multiple priorities effectively. 
• Exhibits an attention to detail and the ability to follow through and complete task timely.
• Proficient in Microsoft Suite (e.g. Outlook, Word, Excel , PowerPoint, Dynamics)

Additional Info

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Employee Referral Program Bonus
• Expected compensation $65,000 - $72,000, eligible for bonus

All your information will be kept confidential according to EEO guidelines.

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems