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Customs Support Agent (On-site)

Expeditors

Customs Support Agent (On-site)

full-timePosted: Jan 19, 2026

Job Description

Description

Position/Scope:

  • To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures.
  •  To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.
  • Responsible for all aspects of the job to the Brokerage Supervisor.

Major Duties and Responsibilities:

  • Accurately enter data & value for import and export products for customs clearance.
  • Accurately update systems databases with appropriate information.
  • Ensure shipments data entered within specified timeframes in line with approved Key Performance Indicators.
  • Liaise professionally and cordially with customers both internal and external.
  • Respond to all queries in a timely manner as defined by standard operational procedure.
  • Complete designated training within specified timeframes.

 

Qualifications

Knowledge:

  • Government Regulations
  • Standard Operational Procedures for Customs Import Operations, including Expeditors KPI's
  • ICS and Expedient systems
  • Geography
  • Accounting System
  • International freight Shipping terms 
  • Know the Mission statement and Expeditors Attributes
  • General Mathematical knowledge, including but not exclusive to, dealing with Exchange Rates, Foreign Currency and General Ledger
  • Complete understanding of the movement of Goods 

Skills:

  • Competent use of Microsoft Excel & Word
  • Competent use of Outlook email system
  • Competent use of the Expedient and the ICS system
  • Competent and courteous communication and phone manner

Behavior:

  • Exhibits Expeditors' cultural attributes at all times
  • Self motivated.
  • Ability to work independently and in a team.
  • Versatility, to be able to jump easily from one task to another
  • Attention to detail
  • Customer satisfaction focused.
  • Comply with Expeditors Code of Business Conduct & Expeditors Employment Policies and Procedures at all times.

 

Additional Info

This position is available for Clark Office.

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Leave
  • HMO, Dental & Life Insurance
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Locations

  • Unit 2D Philexcel Annex, E. Quirino, Clark Freeport, Mabalacat, Mabalacat, PAMPANGA, Philippines

Salary

Estimated Salary Rangemedium confidence

40,000 - 60,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Competent use of Microsoft Excel & Wordintermediate
  • Competent use of Outlook email systemintermediate
  • Competent use of Expedient and ICS systemintermediate
  • Courteous communication and phone mannerintermediate
  • Attention to detailintermediate
  • Data entry accuracyintermediate

Required Qualifications

  • Knowledge of Government Regulations (experience)
  • Knowledge of ICS and Expedient systems (experience)
  • General Mathematical knowledge (Exchange Rates, Foreign Currency) (experience)

Responsibilities

  • Accurately enter data & value for import and export products for customs clearance
  • Accurately update systems databases with appropriate information
  • Ensure shipments data entered within specified timeframes per KPIs
  • Liaise professionally with customers internal and external
  • Respond to all queries in a timely manner
  • Complete designated training within specified timeframes

Benefits

  • general: Paid Vacation, Holiday, Sick Leave
  • general: HMO, Dental & Life Insurance
  • general: Employee Stock Purchase Plan
  • general: Training and Personnel Development Program

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Expeditors logo

Customs Support Agent (On-site)

Expeditors

Customs Support Agent (On-site)

full-timePosted: Jan 19, 2026

Job Description

Description

Position/Scope:

  • To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures.
  •  To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.
  • Responsible for all aspects of the job to the Brokerage Supervisor.

Major Duties and Responsibilities:

  • Accurately enter data & value for import and export products for customs clearance.
  • Accurately update systems databases with appropriate information.
  • Ensure shipments data entered within specified timeframes in line with approved Key Performance Indicators.
  • Liaise professionally and cordially with customers both internal and external.
  • Respond to all queries in a timely manner as defined by standard operational procedure.
  • Complete designated training within specified timeframes.

 

Qualifications

Knowledge:

  • Government Regulations
  • Standard Operational Procedures for Customs Import Operations, including Expeditors KPI's
  • ICS and Expedient systems
  • Geography
  • Accounting System
  • International freight Shipping terms 
  • Know the Mission statement and Expeditors Attributes
  • General Mathematical knowledge, including but not exclusive to, dealing with Exchange Rates, Foreign Currency and General Ledger
  • Complete understanding of the movement of Goods 

Skills:

  • Competent use of Microsoft Excel & Word
  • Competent use of Outlook email system
  • Competent use of the Expedient and the ICS system
  • Competent and courteous communication and phone manner

Behavior:

  • Exhibits Expeditors' cultural attributes at all times
  • Self motivated.
  • Ability to work independently and in a team.
  • Versatility, to be able to jump easily from one task to another
  • Attention to detail
  • Customer satisfaction focused.
  • Comply with Expeditors Code of Business Conduct & Expeditors Employment Policies and Procedures at all times.

 

Additional Info

This position is available for Clark Office.

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Leave
  • HMO, Dental & Life Insurance
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Locations

  • Unit 2D Philexcel Annex, E. Quirino, Clark Freeport, Mabalacat, Mabalacat, PAMPANGA, Philippines

Salary

Estimated Salary Rangemedium confidence

40,000 - 60,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Competent use of Microsoft Excel & Wordintermediate
  • Competent use of Outlook email systemintermediate
  • Competent use of Expedient and ICS systemintermediate
  • Courteous communication and phone mannerintermediate
  • Attention to detailintermediate
  • Data entry accuracyintermediate

Required Qualifications

  • Knowledge of Government Regulations (experience)
  • Knowledge of ICS and Expedient systems (experience)
  • General Mathematical knowledge (Exchange Rates, Foreign Currency) (experience)

Responsibilities

  • Accurately enter data & value for import and export products for customs clearance
  • Accurately update systems databases with appropriate information
  • Ensure shipments data entered within specified timeframes per KPIs
  • Liaise professionally with customers internal and external
  • Respond to all queries in a timely manner
  • Complete designated training within specified timeframes

Benefits

  • general: Paid Vacation, Holiday, Sick Leave
  • general: HMO, Dental & Life Insurance
  • general: Employee Stock Purchase Plan
  • general: Training and Personnel Development Program

Target Your Resume for "Customs Support Agent (On-site)" , Expeditors

Get personalized recommendations to optimize your resume specifically for Customs Support Agent (On-site). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customs Support Agent (On-site)" , Expeditors

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for Customs Support Agent (On-site) @ Expeditors.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.