As an OT Defects Senior Architecture & Governance professional, you will be responsible for providing operational support for the overall issues management and associated defects creation, monitoring and tracking against the client's current referenced architecture, overseeing and governing operational technology (OT) systems to enhance security and ensure overall compliance. You support the manager and work within a team of experts to ensure that OT architectures align with organizational goals and industry standards, promoting secure and efficient operations.  

 

JOB SUMMARY:

 

We are seeking a highly skilled and detail-oriented OT Senior Architecture & Governance Issues/Defect Solution Analyst to join our Operational Technology (OT) team. This role is pivotal in driving architectural integrity, governance compliance, and effective defect and issue resolution across OT environments.

 

• You will collaborate with cross-functional teams to ensure that OT systems are secure, compliant, and continuously improved through structured governance and defect management processes.
• In the role of OT Defects Senior Architecture & Governance, you will support the OT manager by providing defects/issues tracking and monitoring, architecture oversight and approvals for OT systems, VLANs, and controls, ensuring that all designs and implementations meet security, compliance, and operational requirements. Additionally, you will assist in overall operations, reporting focusing on processes, milestones, and deliverables.

 

 Key Responsibilities

• Review and validate OT system designs for alignment with enterprise architecture standards.
• Maintain and evolve governance frameworks, SOPs, and documentation.
• Support change review boards and architecture decision forums.
• Defect & Issue Management
• Lead defect intake, triage, and remediation cycles.
• Track and report on new and existing defects, accepted risks, and remediation progress.
• Facilitate weekly defect review meetings and ensure timely follow-ups with stakeholders.
• Collaboration & Communication
• Partner with OT architects, system owners, cybersecurity teams, and DECA to resolve issues.
• Provide guidance and support to site teams on governance and defect-related matters.
• Communicate clearly across technical and non-technical audiences.
• Continuous Improvement
• Identify gaps in current documentation and propose updates.
• Contribute to the development of standard work and LEAN process improvements.

 

• Provide architecture oversight for OT systems, ensuring alignment with organizational goals and industry standards.
• Review and approve architectural designs and implementations for OT solutions, focusing on security, compliance, and operational efficiency.
• Establish governance frameworks and best practices for OT architecture and design processes.
• Collaborate with cross-functional teams to assess architectural designs and provide recommendations for improvements.
• Facilitate decision-making processes related to OT architecture, ensuring stakeholder alignment and buy-in.
• Conduct risk assessments and impact analyses for proposed changes to OT systems and architectures.
• Stay current with emerging trends, technologies, and regulatory requirements in the OT space to inform governance practices.
• Develop and maintain documentation related to OT architecture standards, guidelines, and governance processes.

 

Technical Skills

 

• Experience and knowledge on Operational Technology (OT) environments and governance
• Experience with end-to-end issues management and exception/defects
• Experience with defect intake, exception review, and change request workflows.
• Ability to build and manage SOPs, trackers, and reporting templates
• Strong familiarity, background, and/or and understanding of manufacturing, shopfloor, ICS, building management, or other OT environments - and their associated safety, quality, and production considerations
• Experience with Security architecture design and assessment of technologies such as SaaS, PaaS, IaaS, AI/ML, ZTA etc.
• Familiarity with cybersecurity frameworks, including NERC CIP, NIS, CIS, NIST CSF, ISO 27001, ISA/IEC 62443
• Ability to apply these frameworks to OT environments and defect resolution processes
• Security controls, such as firewalls, IDS/IPS, encryption, and access management.
• Risk-based Mindset, to include remediation and migration planning and tracking
• ServiceNow and AuditBoard usage experience

 

Soft Skills

 

• Ability to analyze and resolve problems. Demonstrated ability to lead programs / projects.
• Ability to assess complex OT architectures and defect patterns, identify root causes, and propose effective solutions. Ability to work closely with cross-functional teams including cybersecurity, engineering, and product owners to align on defect resolution and architecture decisions.
• Precision in tracking defects, remediation and or mitigation, documenting architecture standards, and ensuring compliance reporting
• Ability to lead calls with Product Owners and client stakeholders and clearly articulate review reasoning and rationale

 

What we look for

 

We are looking for people who strive to lead themselves, their teams, and their communities, people who can foster effective team work to drive results.  We’re interested in authentic communicators with the ability to collaborate with EY colleagues across various teams who want to develop personally and professionally in a dynamic organization.