Role Overview

Join Rivian as a Field Product Advisor IV in King of Prussia, Pennsylvania, and become a key player in our mission to keep the world adventurous forever. Rivian is revolutionizing the electric vehicle (EV) industry with emissions-free Electric Adventure Vehicles designed for outdoor enthusiasts. This role at our King of Prussia Spaces (350 Mall Blvd, King of Prussia, PA 19406) places you at the heart of our Field Sales organization, where you'll build lasting relationships with prospective customers and grow the Rivian community.

As a Field Product Advisor IV, you'll own the entire customer journey, delivering highly personalized experiences through in-person interactions, educational test drives, phone, text, and email. Thriving in ambiguous environments is key—our ideal candidate is self-motivated, results-driven, and passionate about creating memorable moments that drive brand loyalty, customer satisfaction, and conversions. If you love EVs, the outdoors, and high-performance sales, this Rivian career opportunity is for you.

Key Responsibilities at Rivian

In this dynamic role, you'll wear multiple hats to ensure best-in-class customer experiences aligned with Rivian's core values. Here's what your day-to-day looks like:

• Achieve sales excellence: Consistently hit or exceed monthly/quarterly targets for demo drives, pipeline management, conversions, customer satisfaction, and NPS scores.
• Engage customers proactively: Qualify leads, follow up across journey stages, and foster repeat business and referrals.
• Lead product demos: Provide engaging static/dynamic demonstrations, ask open-ended questions, and recommend perfect Rivian vehicles.
• Build pipelines: Maintain long-term relationships via responsive, high-touch service.
• Host events: Organize retail activations and experiential events to generate demand.
• Stay competitive: Monitor EV market trends to overcome objections and showcase Rivian value.
• Resolve issues: Handle escalations on-site and collaborate with teams.
• Lead operations: Manage opening/closing, checklists, huddles, recaps, and upkeep like shipping, cleaning, and displays.
• Foster team growth: Share best practices, provide feedback, and communicate trends to leadership.
• Drive continuous improvement: Solicit feedback to solve pain points and enhance experiences.

Expect a fast-paced environment where flexibility and a solution-oriented mindset are essential.

Qualifications & Requirements

To succeed as a Field Product Advisor IV at Rivian, bring these qualifications to the table:

• Experience: 4+ years in Sales, Retail, Hospitality (premium brands, commission-based, automotive a plus).
• Sales Track Record: Proven success in high-velocity cycles from prospecting to closing.
• Startup Savvy: Experience in dynamic, iterative environments.
• Tech Proficiency: CRM expertise (Salesforce preferred).
• Communication: Exceptional written/verbal skills and collaboration.
• Flexibility: Available nights, weekends, holidays; at least 21 years old with HS Diploma/GED.

Bonus: Passion for EVs, outdoors, and Rivian's adventurous spirit.

Salary & Benefits

Rivian offers competitive compensation for Field Product Advisor IV roles, estimated at $75,000 - $95,000 USD yearly (base + commissions), reflecting Level IV seniority in the automotive/tech sector with a 5-10% buffer for high-cost areas like Pennsylvania. Actual pay varies by experience and performance.

Unlock these perks:

• Uncapped commissions on sales targets.
• Full health benefits (medical, dental, vision).
• 401(k) matching.
• Stock purchase plan.
• PTO & holidays.
• EV discounts.
• Career development.
• Adventure perks.

Why Join Rivian?

Rivian isn't just building EVs—we're redefining adventure. Work with diverse, courageous teams challenging the status quo. Enjoy a high-performance culture, startup energy, and real impact on sustainability. In King of Prussia, connect with outdoor-loving customers and grow your career in EV sales.

How to Apply

Ready to adventure with Rivian? Apply now for the Field Product Advisor IV position in King of Prussia, PA. Submit your resume highlighting sales success and EV passion. Join us in keeping the world adventurous—opportunities like this fill fast!