Field Product Advisor IV - Reno Service Center Careers at Rivian - Sparks, Nevada

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. As a Field Product Advisor IV at our Sparks, Nevada Service Center (1315 Greg Street, Sparks, NV 89431), you'll be the face of Rivian in the Reno area. This role is perfect for passionate sales professionals who thrive in dynamic, customer-first environments. Own the full customer journey—from lead qualification to closing deals—while inspiring Reno locals to embrace sustainable mobility. With a focus on personalized interactions via in-person demos, educational drives, phone, text, and email, you'll build lasting relationships and grow the Rivian community. Ideal for those with retail or automotive sales experience seeking EV sales jobs in Nevada.

Key Responsibilities at Rivian

In this high-impact role, you'll drive Rivian's mission forward through action-oriented tasks:

• Consistently achieve or exceed monthly and quarterly targets including demo drives, pipeline management, conversions, customer satisfaction, and NPS scores.
• Deliver best-in-class customer experiences that are authentic, engaging, and aligned with Rivian's adventurous core values.
• Proactively engage and qualify leads, following up across all journey stages to maximize satisfaction, repeat business, and referrals.
• Conduct product demonstrations, using open-ended questions to match customers with ideal Rivian EVs and services.
• Maintain deep product knowledge of features, benefits, and community stories to guide decision-making.
• Build and nurture customer pipelines with high-touch service fostering long-term loyalty.
• Host experiential events and retail activations to generate demand and connect with the community.
• Monitor EV market trends to overcome objections and position Rivian as the top choice.
• Handle escalations swiftly and share insights with leadership for continuous improvement.
• Lead operations as keyholder, including opening/closing, huddles, and facility upkeep.

Thrive in ambiguity with a flexible, solution-oriented mindset in this fast-paced startup atmosphere.

Qualifications & Requirements

To excel as a Field Product Advisor IV in Sparks, NV, bring these qualifications:

• 4+ years in Sales, Retail, Hospitality, or similar—premium brands, DTC models, commission-based, or automotive experience a huge plus.
• High School Diploma or GED required; at least 21 years old.
• Proven success in commission-based, high-velocity sales cycles from prospecting to close.
• Startup experience in fast-paced settings with constant iteration.
• CRM expertise, especially Salesforce, for pipeline management.
• Excellent communication skills (written/verbal) and ability to collaborate.
• Flexible availability for nights, weekends, holidays, and travel.

Self-motivated, results-driven candidates passionate about EVs and the outdoors will shine.

Salary & Benefits

Earn a competitive salary of $36,546 - $45,677 USD yearly, with unlimited upside through commissions in a high-performance culture. Rivian offers top-tier perks:

• Comprehensive health benefits: Medical, dental, vision from day one.
• 401(k) matching to secure your future.
• Generous PTO: Vacation, sick leave, and paid holidays.
• EV discounts: Special pricing on Rivian vehicles.
• Equity grants: Share in Rivian's growth.
• Professional growth: Training and advancement opportunities.
• Wellness support: Gym reimbursements and mental health resources.
• Adventure perks: Outdoor events aligning with our mission.

This package positions Rivian EV jobs in Nevada as a standout opportunity.

Why Join Rivian?

Rivian isn't just building vehicles; we're protecting the planet for future adventurers. Work with a diverse team of innovators challenging the status quo in the electric vehicle industry. In Sparks, Nevada, near Reno, enjoy proximity to stunning outdoors while contributing to a greener future. Our culture emphasizes high performance, continuous learning, and customer obsession. As a Field Product Advisor IV, you'll gain hands-on EV expertise, leadership experience, and a front-row seat to Rivian's expansion. Past team members have advanced to regional roles, sales management, and beyond. If you love EVs, sales, and adventure, Rivian careers in Sparks NV await.

Stand out in the competitive Reno job market with a role that combines sales acumen, customer passion, and EV innovation. Rivian's Reno Service Center is a hub for community engagement, demo drives, and events—perfect for building your network in Nevada's growing EV scene.

How to Apply

Ready to accelerate your career with Rivian? Apply now for the Field Product Advisor IV position in Sparks, Nevada. Submit your resume highlighting sales achievements, CRM experience, and passion for EVs. Join us in keeping the world adventurous—positions fill fast in this booming EV market!

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