Field Service & Merchandising Representative - Masco Corporation, Los Angeles, CA

About Masco Corporation

Masco Corporation is a leading global designer, manufacturer, and distributor of branded home improvement and building products. Through its family of brands, Masco serves residential and commercial markets worldwide. Masco Support Services (MSS), a key division, delivers exceptional customer support, analytics, and project implementation for retailers stocking Masco products. With a commitment to innovation and customer satisfaction, Masco offers dynamic career opportunities in the home improvement sector.

Job Summary

Masco Support Services seeks a dedicated Field Service & Merchandising Representative based in Los Angeles, San Francisco, San Jose, Oakland, or Sacramento, CA. This full-time role involves 50-75% national travel to support showroom resets, product training, sales events, and market intelligence for Masco's portfolio of home improvement brands. Ideal for hands-on professionals with home improvement knowledge, power tool experience, and a passion for retail partnerships. Enjoy competitive hourly pay of $20.70 - $32.45 USD (est. $51K-$81K yearly), bonuses, comprehensive benefits, and growth opportunities.

Key Responsibilities

• Showroom Reset Execution: Travel nationwide to implement showroom resets, ensuring optimal product displays and merchandising standards.
• Product Training: Deliver associate, store-wide, and district-wide training via in-aisle demonstrations and classroom sessions to boost product knowledge.
• Sales Event Participation: Support customer sales events, commercial/contractor events, and how-to clinics to drive brand engagement.
• Brand Representation: Represent Masco products, handle limited returns evaluations, provide product support, and maintain project/reset transparency.
• Market Intelligence: Conduct competitive shops, gather product/brand/customer feedback, and complete observance surveys to inform business strategies.
• Relationship Management: Build and grow partnerships with retail home improvement, hardware, and trade partners, exceeding service goals.
• Expense & Budget Management: Track and manage individual expenses and budgets effectively.
• Cross-Department Support: Assist other teams in a dual-role capacity as needed.

Skills & Qualifications

Required Skills

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Hands-on experience with power tools.
• Strong communication for training and relationship building.
• Analytical skills for market intelligence and feedback collection.

Key Qualifications

• High School diploma or equivalent required.
• Basic knowledge of home improvement, renovation, or construction industries.
• Physical ability to lift 50 pounds consistently; kneel, stand, squat, bend, and reach.
• Willingness to travel up to 75% nationally during peak periods.
• Must reside in Los Angeles, San Francisco, San Jose, Oakland, or Sacramento areas.

This role demands high energy, reliability, and a customer-first mindset in a fast-paced retail environment.

Benefits & Perks

Masco Corporation values its employees with a comprehensive package:

• Competitive Compensation: $20.70-$32.45/hour + bonus potential (est. $51K-$81K/year).
• Time Off: Paid time off and company-paid holidays.
• Health Coverage: Medical, dental, and vision benefits.
• Retirement Savings: 401K with company match and profit sharing eligibility.
• Additional Perks: Monthly cell phone allowance, tuition assistance program.

Masco is an equal opportunity employer committed to diversity and inclusion.

Why Join Masco Corporation?

Work with iconic home improvement brands, travel across the US, and contribute to retail success. Advance your career in merchandising, field service, and customer support while enjoying stability and growth in California's vibrant market.

FAQ

Q: What is the travel requirement?
A: 50-75% national travel, higher during peak periods.

Q: What is the salary range?
A: $20.70 - $32.45 USD per hour; actual pay varies by experience, location, skills. Estimated annual: $51,000 - $81,000.

Q: Is this a full-time position?
A: Yes, full-time role.

Q: What physical demands are there?
A: Lift 50 lbs, kneel, stand, squat, bend, reach.

Q: Where must candidates be located?
A: Los Angeles, San Francisco, San Jose, Oakland, or Sacramento, CA.

Ready to elevate your career? Apply now for Field Service & Merchandising Representative at Masco Corporation!