Field Service Technician Careers at Rivian - Madison Heights, MI

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Field Service Technician in Madison Heights, Michigan. This hands-on role supports Rivian’s mission to keep the world adventurous with emissions-free vehicles. Based primarily in Madison Heights, you’ll provide mobile repairs at customer homes, businesses, or the production plant, thriving in a dynamic, fast-paced startup environment. Ideal for automotive enthusiasts with EV repair skills, from entry-level graduates to seasoned pros. Assess your expertise against our skill spectrum and launch your career with Rivian today.

Key Responsibilities at Rivian

As a Rivian Field Service Technician, you’ll deliver top-tier vehicle support. Key duties include:

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections in service centers or field locations like customer homes.
• Identify and explain the Rivian product line, EV framework, tools, and accessories professionally.
• Utilize technical resources to follow Rivian repair procedures efficiently without compromising safety.
• Conduct road tests to ensure repair quality and vehicle performance.
• Manage parts operations: ordering, receiving, shipping, and inventory control.
• Identify improvements and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives with detailed documentation.
• Collaborate with team spirit, maintain high-quality work with minimal supervision, and stay current via training.
• Communicate professionally in customer-facing situations, including interactions at events or mobile routes.

Expect travel, flexible hours (including weekends/holidays), and physical demands like lifting 50 lbs.

Qualifications & Requirements

Rivian seeks collaborative, eager learners for this Field Service Technician role. Essential qualifications:

• Education & Experience: High School Diploma/GED preferred; hands-on automotive shop experience highly desired. Open to recent graduates. EV/hybrid background a plus.
• Driving & Availability: Valid driver’s license, clean record (no suspensions 3-5 years), ability to tow truck/trailer. 40-hour weeks, flexible shifts.
• Technical Skills Spectrum: Low voltage: Basic electricity, DVOM, schematics. High voltage: Risks, safe isolation, PPE, component functions. Advanced: CAN/LIN networks, complex diagnostics, wiring repairs.
• Physical & Soft Skills: Lift 50 lbs., stand/walk/bend; proficient with tools/computers; organized, detail-oriented, fluent English.
• Preferred: Startup experience, parts/billing systems knowledge.

Must be 21+, with strong customer service and teamwork.

Salary & Benefits

Earn a competitive salary of $49,150 - $72,342 USD yearly, based on experience. Rivian offers exceptional perks:

• Health Coverage: Comprehensive medical, dental, vision insurance.
• Retirement: 401(k) with matching contributions.
• Time Off: Generous PTO, holidays, sick leave.
• Financial Perks: Stock purchase plan, bonuses.
• Development: Technical training, career growth in EV tech.
• Lifestyle: Outdoor gear discounts, wellness programs, gym reimbursements.
• Flexibility: Shift differentials, potential relocation aid.

This package supports your adventurous lifestyle while advancing EV innovation.

Why Join Rivian?

Rivian isn’t just building electric vehicles—we’re protecting the outdoors for generations. Our diverse team challenges norms in a startup vibe, focusing on sustainability and adventure. In Madison Heights, MI, you’ll work on cutting-edge EV repairs, gain high-voltage expertise, and interact with passionate customers. Grow from entry-level to advanced technician, contribute to service campaigns, and enjoy a culture of courage and curiosity. Rivian offers stability with rapid innovation—perfect for automotive pros eager to electrify their careers.

With a booming EV market, Rivian Field Service Technicians are in high demand. Join us to service adventure-ready vehicles and be part of the emissions-free future.

How to Apply

Ready to power up your career? Apply now for the Field Service Technician role in Madison Heights, MI. Submit your resume highlighting automotive/EV experience. We assess against our skill spectrum for the right fit. Don’t miss this chance—positions fill fast in Rivian’s growing network. Questions? Contact our recruitment team. Let’s keep the world adventurous together!