Field Service Technician Careers at Rivian - Melrose Park, IL

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. Our Field Service Technician role in Melrose Park, Illinois offers a dynamic, hands-on opportunity to support vehicle repairs in a fast-paced environment. Whether at our service center, customer homes, or on mobile routes, you'll diagnose, repair, and road-test Rivian vehicles while collaborating with a passionate team. This position suits entry-level automotive grads to seasoned pros, with travel to production plants as needed. Thrive in a startup culture that challenges norms and protects the outdoors for future generations.

Key Responsibilities at Rivian

As a Field Service Technician, you'll dive into real-world EV service. Key duties include:

• Performing or assisting with vehicle diagnosis, repairs, installations, and inspections at service centers, customer sites, or field locations.
• Identifying and explaining the Rivian product line, EV framework, tools, and accessories to customers and stakeholders.
• Utilizing technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conducting road tests to ensure top-tier repair quality and vehicle performance.
• Managing parts operations: ordering, receiving, shipping, and maintaining inventory.
• Identifying improvement areas and providing feedback to senior technicians or leadership.
• Supporting service campaigns and containment initiatives to uphold vehicle standards.
• Documenting all work and technical notes meticulously for internal and external use.
• Working collaboratively with a team spirit, delivering high-quality results with minimal supervision.
• Communicating professionally in customer-facing situations, including homes, events, and supplier interactions.

Stay current with training to master EV repair in evolving tech landscapes.

Qualifications & Requirements

Rivian seeks collaborative, eager learners for this Field Service Technician role. Essential qualifications:

• High School Diploma or GED preferred; hands-on automotive shop experience highly valued, open to recent grads.
• Valid driver’s license with clean record (no suspensions/revocations in 3-5 years); ability to drive truck/trailer preferred.
• Proficiency with hand tools, power tools, and laptops (Windows/Mac).
• Low voltage skills: Basic electricity theory, DVOM circuit measurements, electrical schematics; advanced: CAN/LIN networks, complex diagnostics, wiring repairs.
• High voltage expertise: Risks awareness, safe power-down, PPE use, component functions.
• Physical ability: Lift 50 lbs., stand, walk, bend, kneel, reach, push/pull.
• Fluent English for reading schematics, safety rules, and customer communication.
• Availability for 40-hour weeks including weekends, holidays, shifts (early/late/overnight).

EV/hybrid experience, startup environments, and parts/billing systems are pluses. Must be 21+ with strong organization and attention to detail.

Salary & Benefits

Earn a competitive salary of $66,268 - $82,826 USD yearly, based on experience. Rivian sweetens the deal with top-tier perks:

• Comprehensive health, dental, vision insurance.
• 401(k) with company match.
• Paid time off: Vacation, sick, holidays.
• Employee stock purchase for Rivian shares.
• Technical training and certifications.
• Wellness programs and gym perks.
• Vehicle access for test drives.
• Flexible shifts with differentials.

Grow your career while enjoying work-life balance in the EV industry.

Why Join Rivian?

Rivian isn't just building electric vehicles; we're accelerating the future of sustainable adventure. Our Melrose Park team embodies curiosity, courage, and outdoor passion. Work on cutting-edge high voltage systems, collaborate in a diverse, innovative environment, and contribute to emissions-free mobility. From mobile service to community events, impact customers directly. With rapid growth, advance from entry-level to senior roles. Protect the planet while advancing your automotive career—join a company that reframes problems and explores the unknown.

Experience startup energy with big-company benefits. Rivian's mission keeps the world adventurous forever.

How to Apply

Ready to electrify your career? Apply now for the Field Service Technician - Melrose Park, IL position. Submit your resume highlighting EV repair, automotive experience, and technical skills. We'll assess your fit across our skill spectrum. Don't miss this chance—positions fill fast in Rivian's expanding network. Questions? Contact our recruiting team. Adventure awaits!

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