Field Service Technician Careers at Rivian - Menomonee Falls, WI

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Field Service Technician in Menomonee Falls, Wisconsin. This hands-on role supports Rivian's mission to keep the world adventurous with emissions-free vehicles. Based primarily in Menomonee Falls, you'll perform repairs at service centers, customer homes, or remote locations, including travel to production plants as needed. Ideal for automotive enthusiasts with EV experience, this position suits entry-level graduates to seasoned technicians in a dynamic, fast-paced startup environment.

Rivian seeks collaborative team players passionate about the outdoors and protecting it for future generations. You'll diagnose and repair cutting-edge electric vehicles (EVs), leveraging low and high voltage systems expertise. With a salary range of $52,520 - $94,910 USD yearly, this role offers growth in a company challenging the status quo.

Key Responsibilities at Rivian

As a Field Service Technician, your daily impact includes:

• Performing or assisting with vehicle diagnosis, repairs, installations, and inspections in field or service centers.
• Identifying and explaining Rivian product line, EV framework, tools, and accessories to customers.
• Utilizing technical resources to execute Rivian repair procedures efficiently without compromising safety.
• Conducting road tests to ensure top-quality repairs and vehicle performance.
• Managing parts operations: ordering, receiving, shipping, and inventory control.
• Identifying improvement areas and providing feedback to senior technicians or leadership.
• Supporting service campaigns and containment initiatives with detailed documentation.
• Maintaining high-quality work collaboratively with minimal supervision.
• Communicating professionally in customer-facing situations, including homes and events.
• Staying current with technical skills through required training programs.

Qualifications & Requirements

To thrive as a Rivian Field Service Technician, meet these essentials:

• Education & Experience: High School Diploma or GED preferred; hands-on automotive shop experience highly valued, open to recent graduates. EV/hybrid repair a plus; startup environment experience preferred.
• Technical Skills Spectrum: Foundational low voltage electricity, DVOM circuit measurements, electrical schematics. High voltage: safety protocols, PPE, component functions. Advanced: CAN/LIN networks, complex diagnostics, wiring repairs.
• Licensing & Availability: Valid driver’s license, clean record (no suspensions 3-5 years), ability to drive truck/trailer. 40-hour week flexibility including weekends, holidays, shifts.
• Physical & Technical: Lift 50 lbs, perform physical tasks (bending, kneeling, standing). Proficient with hand/power tools, laptops (Windows/Mac), fluent English for schematics/regulations.
• Soft Skills: Strong organization, attention to detail, eagerness to learn, team spirit, professional customer communication.

Must be 21+ years old with no driving revocations.

Salary & Benefits

Earn $52,520 - $94,910 USD per year based on experience, in Menomonee Falls, WI. Rivian offers unbeatable perks:

• Comprehensive health insurance (medical, dental, vision).
• 401(k) with matching for retirement security.
• Paid time off: vacation, holidays, sick days.
• Employee stock purchase and bonuses.
• Training programs for EV certifications.
• Vehicle perks and outdoor event access.
• Flexible scheduling for work-life balance.
• Career growth in a innovative EV company.

Why Join Rivian?

Rivian isn't just building electric adventure vehicles; we're accelerating the future of sustainable mobility. Our diverse team shares a passion for innovation and the outdoors. In Menomonee Falls, enjoy a vibrant community near Milwaukee with access to trails, lakes, and urban amenities. Work on groundbreaking high-voltage EV tech, collaborate with curious minds, and contribute to emissions-free adventures. Rivian's startup energy means rapid growth opportunities, from entry-level to senior roles. Protect the planet while advancing your career in EV service technician expertise.

Experience the thrill of road-testing Rivian R1T or R1S models, interact with passionate customers, and be part of a mission-driven culture. With regular community events and supplier interactions, you'll build lasting networks.

How to Apply

Ready to power up your career? Apply now for the Field Service Technician position at Rivian in Menomonee Falls, WI. Submit your resume highlighting automotive/EV experience. Rivian assesses candidates across the full skill spectrum for the best fit. Don't miss this chance to join a leader in electric vehicle repair. Positions fill fast—apply today and start your adventure!