Role Overview

Join Rivian as a Field Service Technician in Phoenix, AZ, and become part of the electric adventure revolution. Rivian is pioneering emissions-free Electric Adventure Vehicles designed for outdoor enthusiasts who demand innovation and sustainability. This hands-on role supports vehicle repairs in dynamic environments, from service centers to customer homes, requiring travel as needed. Ideal for automotive technicians passionate about EVs, this position welcomes entry-level graduates to seasoned pros. Thrive in a fast-paced startup where your skills in high voltage systems, diagnostics, and customer service drive real impact. Assess your expertise against our skill spectrum and launch your career keeping the world adventurous.

Key Responsibilities at Rivian

As a Field Service Technician, you'll deliver top-tier support for Rivian's cutting-edge EVs. Key duties include:

• Performing diagnosis, repairs, installations, and inspections on-site or in-field.
• Explaining Rivian products, EV frameworks, tools, and accessories to customers.
• Following repair procedures using technical resources without compromising safety.
• Conducting thorough road tests to ensure repair quality.
• Managing parts inventory: ordering, receiving, shipping, and tracking.
• Documenting work meticulously for compliance and future reference.
• Supporting service campaigns and providing feedback for improvements.
• Collaborating in a team-oriented environment with minimal supervision.
• Maintaining professional communication during customer interactions.

Expect a 40-hour week with flexibility for weekends, holidays, or shifts based on business needs. Your role powers Rivian's mission to protect the outdoors through superior service.

Qualifications & Requirements

Rivian seeks collaborative, eager learners for this Phoenix Field Service Technician role. Essential qualifications:

• Education & Experience: High School Diploma/GED preferred; automotive shop experience highly valued, open to recent graduates. EV/hybrid background a plus.
• Licensing: Valid driver’s license, clean record (no suspensions/revocations in 3-5 years); ability to tow truck/trailer preferred.
• Technical Skills: Proficient with hand/power tools, DVOM for circuits, reading schematics. Advanced: CAN/LIN networks, high voltage diagnostics (charging, isolation, interlocks).
• Physical Demands: Lift 50 lbs., stand/walk/bend/kneel extensively; frequent hand use for tools/data entry.
• Soft Skills: Strong organization, attention to detail, Windows/Mac proficiency, fluent English for docs and communication.
• Availability: 21+ years old, flexible for early/late/overnight shifts.

Experience in startups, parts management, or billing systems boosts your candidacy. Rivian assesses across low/high voltage, chassis, brakes, and suspension expertise.

Salary & Benefits

Earn a competitive salary estimated at $55,000 - $85,000 USD yearly based on experience, location, and automotive/tech sector rates in Phoenix, AZ (with 5-10% buffer). Rivian offers exceptional perks to fuel your adventure:

• Comprehensive medical, dental, vision coverage.
• 401(k) with company match.
• Generous PTO, holidays, and wellness days.
• Employee stock purchase and Rivian vehicle discounts.
• Ongoing training in EV tech and career growth paths.
• Flexible work including remote/field ops.
• Adventure perks like outdoor gear discounts.
• Performance bonuses and overtime opportunities.

Benefits support work-life balance in a mission-driven company.

Why Join Rivian?

Rivian isn't just building vehicles; we're redefining adventure with electric innovation. Our diverse team shares a passion for the outdoors and sustainability. As a Field Service Technician in Phoenix, you'll work on groundbreaking EVs, gain expertise in high-voltage systems, and contribute to a startup challenging norms. Enjoy a collaborative culture, rapid growth opportunities, and the thrill of keeping adventures emissions-free. Phoenix's sunny climate and outdoor access align perfectly with Rivian's ethos. Join courageous souls protecting future generations—your skills will accelerate our mission.

With Rivian's expansion, this role offers stability and excitement in the booming EV sector. From diagnosing complex faults to delighting customers, you'll make a tangible difference daily.

How to Apply

Ready to electrify your career? Apply now for the Field Service Technician - Phoenix, AZ position at Rivian. Submit your resume highlighting automotive/EV experience, certifications, and passion for adventure. Our team reviews applications quickly—don't miss this chance to join a leader in sustainable mobility. Interviews include technical assessments. Apply today and power the future!

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