Field Service Technician Careers at Rivian - St. Louis Park, MN

Role Overview

Join Rivian's mission to keep the world adventurous with emissions-free Electric Adventure Vehicles. As a Field Service Technician in St. Louis Park, Minnesota, you'll deliver hands-on support for Rivian vehicle repairs in a dynamic, fast-paced environment. This role involves working at our primary service location, customer homes, businesses, or remotely as needed, including travel to production plants. Ideal for automotive enthusiasts with EV experience, from entry-level graduates to seasoned pros. Embrace a collaborative team spirit while ensuring top-quality service for Rivian's innovative fleet.

Key Responsibilities at Rivian

Thrive in a role that demands precision and adaptability. Here's what you'll do daily:

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers or field locations like customer homes.
• Identify and explain the Rivian product line, EV framework, tools, and accessories to build customer trust.
• Utilize technical resources to follow Rivian repair procedures without compromising quality or safety.
• Conduct road tests to validate repair effectiveness and vehicle performance.
• Manage parts operations: ordering, receiving, shipping, and maintaining inventory.
• Identify improvement areas and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives to uphold brand standards.
• Ensure all work and technical notes are properly documented for compliance.
• Collaborate with a team spirit, delivering high-quality work with minimal supervision.
• Communicate professionally in customer-facing situations, including events and mobile routes.

Stay ahead with required training to master evolving EV technologies.

Qualifications & Requirements

Rivian seeks curious, courageous individuals ready for the unknown. Key qualifications include:

• Education & Experience: High School Diploma or GED preferred; hands-on automotive shop experience highly valued, open to recent graduates. EV/hybrid repair a plus.
• Technical Skills Spectrum: Low voltage (electricity theory, DVOM, schematics, CAN/LIN networks); High voltage (safety protocols, PPE, component functions).
• Licensing & Availability: Valid driver’s license, clean record (no suspensions 3-5 years), ability to drive truck/trailer. 40-hour weeks, including weekends/holidays.
• Physical & Digital Proficiency: Lift 50 lbs., perform physical tasks (bending, kneeling); proficient with hand/power tools and Windows/Mac computers.
• Soft Skills: Strong organization, attention to detail, eagerness to learn, fluent English, professional communication.

Experience in startups, parts management, or billing systems preferred.

Salary & Benefits

Earn a competitive disclosed salary of $55,369 - $70,241 USD yearly, based on experience. Rivian sweetens the deal with exceptional perks:

• Health Coverage: Comprehensive medical, dental, vision plans.
• Retirement: 401(k) with matching contributions.
• Time Off: Generous PTO, holidays, and sick leave.
• Equity: Employee stock purchase program.
• Development: Technical training and career growth opportunities.
• Lifestyle: Outdoor gear discounts, Rivian vehicle access.
• Flexibility: Overtime pay and shift options.
• Support: Potential relocation assistance.

This package supports your adventurous lifestyle while building a sustainable future.

Why Join Rivian?

Rivian isn't just building electric vehicles; we're redefining adventure. Our diverse team shares a passion for the outdoors and protecting it. Work in a startup environment that challenges norms, reframes problems, and innovates relentlessly. In St. Louis Park, MN, contribute to Rivian's growth while enjoying Minnesota's natural beauty. From mobile service to community events, make an impact on emissions-free mobility. Join courageous souls shaping tomorrow's adventures.

With rapid expansion, this is your chance to grow with a leader in EV manufacturing. We value collaboration, feedback, and minimal-supervision excellence.

How to Apply

Ready to power up your career? Apply now for the Field Service Technician role in St. Louis Park, MN. Submit your resume highlighting automotive/EV experience. We'll assess your skills against our spectrum to match the right level. Don't miss this opportunity—positions fill fast in Rivian's high-demand service network. Adventure awaits!