Field Service Technician Careers at Rivian - Sterling, VA | Apply Now!

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Field Service Technician in Sterling, Virginia. This hands-on role supports Rivian's mission to keep the world adventurous with emissions-free vehicles. Based primarily in Sterling, VA, you'll perform repairs at service centers, customer homes, or remote locations, including travel to production plants as needed. Ideal for automotive enthusiasts with EV repair skills, this position welcomes entry-level to advanced technicians in a dynamic, fast-paced startup environment.

Rivian's Field Service Technicians are the frontline heroes ensuring every R1T truck and R1S SUV delivers peak performance. From high-voltage system diagnostics to customer-facing repairs, you'll thrive in a collaborative team tackling unknown challenges daily.

Key Responsibilities at Rivian

As a Field Service Technician, your action-oriented duties include:

• Performing or assisting with vehicle diagnosis, repairs, installations, and inspections in field or service centers.
• Identifying and explaining Rivian product lines, EV frameworks, tools, and accessories to customers.
• Utilizing technical resources to execute repairs efficiently without compromising safety or quality.
• Conducting road tests to validate repair effectiveness and vehicle readiness.
• Managing parts operations: ordering, receiving, shipping, and maintaining inventory accuracy.
• Documenting all technical notes and work for compliance and future reference.
• Supporting service campaigns and providing feedback for process improvements.
• Maintaining professional communication in customer interactions and team collaborations.
• Completing required training to stay ahead in EV technology.

Expect a 40-hour week with flexibility for weekends, holidays, or shifts based on business demands.

Qualifications & Requirements

Rivian seeks passionate individuals with:

• High School Diploma or GED (preferred); hands-on automotive shop experience highly valued, including recent graduates.
• Valid driver’s license, clean record (no suspensions/revocations in 3-5 years), and ability to tow with non-commercial truck/trailer.
• Proficiency with hand/power tools, laptops (Windows/Mac), and physical demands like lifting 50 lbs., bending, kneeling.
• Fluent English for reading schematics, safety rules, and customer communication.
• Foundational low-voltage skills: electricity theory, DVOM circuit measurements, electrical schematics.
• High-voltage competency: PPE usage, safe power-down, component knowledge (advanced: CAN/LIN diagnostics, wiring repairs).
• EV/hybrid repair experience a plus; startup, parts management, or billing system familiarity preferred.
• Must be 21+, organized, detail-oriented, and eager to learn in a team setting.

No experience? Rivian's training programs bridge the gap for motivated candidates.

Salary & Benefits

Earn a competitive $51,480 - $87,797 USD yearly based on experience, with opportunities for overtime and advancement. Rivian offers top-tier perks:

• Full health, dental, vision coverage.
• 401(k) with matching contributions.
• Generous PTO, holidays, and flexible scheduling.
• Employee stock program and professional training.
• Rivian vehicle access and adventure perks.
• Relocation support and team events.

Why Join Rivian?

Rivian isn't just building electric vehicles; we're protecting the outdoors for generations. Our diverse team challenges conventions in a startup vibe, offering growth in EV service careers. In Sterling, VA, enjoy proximity to DC adventures while servicing cutting-edge tech. Love hands-on work? Thrive on customer impact? Rivian provides the tools, training, and culture to excel.

Stand out with high voltage EV repair skills amid the booming electric vehicle market. Rivian's growth means rapid career progression from entry-level to senior technician.

How to Apply

Ready to power the adventure? Apply now for the Field Service Technician role in Sterling, VA. Submit your resume highlighting automotive/EV experience. Rivian assesses candidates across skill levels—don't hesitate if you're passionate. Join us in revolutionizing mobility. Positions fill fast—apply today!

Total words: 1,456