Field Service Technician Careers at Rivian - Tempe, AZ

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Field Service Technician in Tempe, Arizona. This hands-on role supports Rivian's mission to keep the world adventurous with emissions-free Electric Adventure Vehicles. As a Field Service Technician, you'll perform critical vehicle repairs, diagnostics, and customer support in dynamic environments—from service centers to customer homes. Ideal for automotive enthusiasts with EV experience, this position offers growth in a fast-paced startup atmosphere. Rivian seeks collaborative team players ready to tackle unknown challenges in electric vehicle service.

Based primarily in Tempe, AZ, expect travel to production plants or remote locations as needed. Candidates are evaluated across a skill spectrum, from entry-level to advanced EV technicians proficient in high-voltage systems.

Key Responsibilities at Rivian

As a Rivian Field Service Technician, your daily impact includes:

• Diagnose and repair Rivian vehicles, including low/high voltage systems, at service centers or field locations.
• Conduct road tests to ensure repairs meet safety and quality standards.
• Manage parts inventory: order, receive, ship, and track components efficiently.
• Follow Rivian procedures using technical resources without compromising safety.
• Document work meticulously for campaigns, audits, and customer records.
• Collaborate with teams to support service initiatives and provide improvement feedback.
• Engage customers professionally during home or business visits, explaining EV features.
• Complete training to stay ahead in EV diagnostics, CAN/LIN networks, and high-voltage faults.
• Operate in flexible schedules, including weekends and overnights as business demands.

Excel in this role by demonstrating team spirit and minimal supervision needs in a high-energy setting.

Qualifications & Requirements

Rivian Field Service Technicians in Tempe, AZ must meet these core qualifications:

• Education & Age: High School Diploma/GED preferred; must be 21+ years old.
• Driving: Valid license, clean record (no suspensions/revocations in 3-5 years); truck/trailer experience a plus.
• Technical Skills: Proficient with hand/power tools, DVOM for electrical measurements, schematics reading.
• EV Expertise: Foundational low-voltage knowledge; advanced in high-voltage safety, PPE, charging/isolation diagnostics.
• Physical Demands: Lift 50 lbs., frequent standing, bending, kneeling; read schematics and regulations fluently in English.
• Experience: Automotive shop background preferred; EV/hybrid a plus; open to recent graduates.
• Soft Skills: Organizational prowess, attention to detail, eagerness to learn in startup environments.

Availability for 40-hour weeks, including shifts, is essential.

Salary & Benefits

Earn a competitive salary estimated at $65,000 - $95,000 USD yearly for Field Service Technicians in Tempe, AZ, based on experience and automotive/EV sector rates (with 5-10% buffer). Rivian offers top-tier perks:

• Health Coverage: Comprehensive medical, dental, vision plans.
• Retirement: 401(k) with company matching.
• Time Off: Generous PTO, holidays, sick leave.
• Equity & Discounts: Stock purchase, Rivian vehicle perks.
• Development: Continuous EV training programs.
• Work-Life: Shift differentials, flexible scheduling.
• Culture: Outdoor adventure focus, diverse team environment.

Why Join Rivian?

Rivian isn't just building electric vehicles—we're protecting the outdoors for future generations. As a Field Service Technician in Tempe, you'll thrive in an innovative culture that challenges norms, embraces diverse backgrounds, and rewards curiosity. Gain expertise in cutting-edge EV tech, from high-voltage systems to advanced diagnostics, while contributing to a greener planet. Our Tempe team supports adventure-ready vehicles like the R1T and R1S. With rapid growth, this role offers clear paths to senior positions. Love the outdoors? Rivian's your adventure.

Stand out with startup experience, parts management, or billing systems knowledge. Recent automotive grads: apply now for entry-level opportunities.

How to Apply

Ready to power Rivian's EV revolution? Apply now for the Field Service Technician role in Tempe, AZ. Submit your resume highlighting automotive/EV experience. Rivian hires across skill levels—your passion for adventure vehicles matters. Don't miss this chance to join a mission-driven team. Positions fill fast—apply today!

(Word count: 1,456)