About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with an extensive portfolio that includes iconic brands like Pepsi, Gatorade, Lay's, Quaker, and Tropicana. Operating in more than 200 countries, PepsiCo employs over 300,000 people globally and is committed to sustainable growth, innovation, and delivering consumer-pleasing products. In the U.S., PepsiCo Beverages North America (PBNA) drives the company's beverage business, ensuring reliable service through its Pepsi Equipment Services (PES) division. As a Field Service Technician at PepsiCo in Cheektowaga, New York, you'll play a vital role in maintaining the equipment that keeps these brands flowing to customers.

Role Overview

The Field Service Technician (Level 1) is an entry-level skilled position designed for individuals eager to build expertise in equipment maintenance and repair. Based in Cheektowaga, NY, this role focuses on the installation, setup, repair, and ongoing maintenance of vending machines, cooling systems, and fountain equipment at customer locations. You'll work independently, diagnose issues using sound judgment, and interact frequently with customers. This position offers hands-on training, including mandatory Pepsi Pro certification, and involves physical work such as lifting 20-45 pounds repeatedly and maneuvering heavy vending machines up to 1,200 pounds. With a disclosed salary of $56,056 USD per year ($26.95/hour), this role provides a strong entry point into a stable career with PepsiCo.

Key Responsibilities

In this dynamic role, you'll handle a variety of tasks to ensure PepsiCo equipment operates flawlessly:

• Repair and perform preventative maintenance on marketing equipment, including vending, cooling, and fountain systems.
• Install new equipment by drilling holes, routing lines, connecting water/gas supplies, and setting up drains for ice units or box syrup racks.
• Fill and adjust installed equipment to proper mixtures while educating customers on basic repair and upkeep procedures.
• Drive to customer sites, evaluate situations, and perform necessary work involving plumbing, electricity, refrigeration, and carpentry.
• Maintain accurate parts inventory on your service truck, collect equipment/customer data, and complete documentation via e-pad after each call.
• Transport items like compressors for repair, recycle cardboard, and follow all safety, driving, and DOT regulations.

Daily Impact

Expect regular, reliable attendance and completion of Pepsi Pro training modules to build competence in beverage industry equipment diagnosis and repair. You'll also foster positive relationships with customer contacts, contributing to PepsiCo's reputation for exceptional service.

Qualifications & Requirements

PepsiCo seeks motivated candidates ready to thrive in a hands-on environment. Basic qualifications include:

• Being 18 years or older (21+ if a CDL is required).
• Possessing a Valid U.S. CDL with Non-Excepted Interstate Status (if applicable; note California-specific rules do not apply here).
• Passing DOT Physical and Road-test if required, while adhering to all DOT regulations.
• Effective English communication if CDL is needed.

Helpful experience encompasses working with mechanical systems, basic refrigeration (e.g., Freon, compressors), electrical wiring, plumbing (e.g., drains, valves), and equipment installation like HVAC or fountains. Customer service skills, such as resolving issues and following up with store managers, are a plus. Physical demands include kneeling, squatting, crawling in tight spaces, and safe vehicle operation.

Benefits & Perks

PepsiCo values its employees with competitive compensation and robust benefits:

• $26.95 hourly pay, equating to $56,056 annually, with potential for growth.
• Full health, dental, and vision coverage.
• 401(k) with company matching contributions.
• Paid vacation, holidays, and comprehensive training programs like Pepsi Pro.
• Employee discounts on PepsiCo products and opportunities for overtime.
• Safety-focused environment with modern tools and vehicles.

Career Growth

This Level 1 role is a launchpad for advancement within Pepsi Equipment Services. Gain skills in advanced diagnostics, leadership, and specialized repairs to progress to higher technician levels or supervisory positions. PepsiCo invests in your development through ongoing training, certifications, and performance-based promotions, offering long-term stability in the beverage industry.

Why Join Us

Joining PepsiCo means becoming part of a global leader committed to equal opportunity employment. We consider qualified applicants with criminal histories per Fair Chance Ordinances and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, or disability. In Cheektowaga, NY, enjoy a supportive team, diverse culture, and the satisfaction of keeping America's favorite beverages accessible. Watch our PES Job Preview Video to see the role in action.

Role FAQs

Q: Is experience required?
A: Entry-level, but mechanical, refrigeration, electrical, or plumbing experience is helpful.

Q: What physical demands are there?
A: Lifting 20-45 lbs repeatedly, moving 800-1,200 lb machines, and working in low spaces.

Q: Is a CDL needed?
A: Only if specified; must have Non-Excepted Interstate Status if applicable.

Q: What training is provided?
A: Pepsi Pro certification and job role modules for skill-building.

Q: How do I apply?
A: Submit your application today for this full-time opportunity in Cheektowaga, NY!