About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a portfolio that includes iconic brands like Pepsi, Gatorade, Lay's, Quaker, and Tropicana. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and generates annual revenues exceeding $86 billion. In the U.S., PepsiCo Beverages North America (PBNA) drives innovation in vending, fountain, and cooling equipment services through its Pepsi Equipment Services (PES) division. As a Field Service Technician (Level 3) in Traverse City, Michigan, you'll play a vital role in ensuring seamless equipment performance for major customer accounts, contributing to PepsiCo's commitment to quality and customer satisfaction.

Role Overview

The Field Service Technician (Level 3) position at PepsiCo in Traverse City, MI, is a hands-on, skilled role focused on the installation, repair, and maintenance of vending machines, cooling systems, fountain dispensers, ice makers, and frozen beverage equipment. This full-time position offers a disclosed hourly rate of $30.95, translating to an annual salary range with significant upside potential based on experience and performance. Reporting to the PES team, you'll work independently, traveling to customer sites across northern Michigan, diagnosing issues, and executing repairs with precision. EPA certification is mandatory, along with local refrigeration credentials, making this ideal for certified technicians seeking stable, rewarding work with a premier employer.

Day-to-Day Impact

Expect a dynamic workday involving driving a company vehicle, troubleshooting complex systems, and interacting directly with store managers and clients. From repairing sealed refrigeration units to installing new fountain systems, your expertise ensures PepsiCo products flow uninterrupted, enhancing customer experiences at retail locations.

Key Responsibilities

In this critical role, you'll handle a wide array of tasks to keep PepsiCo's equipment running at peak efficiency:

• Repair and perform preventative maintenance on marketing equipment, including vending, cooling, and fountain systems.
• Repair and maintain sealed refrigeration systems while completing all refrigerant documentation per EPA regulations.
• Install equipment by drilling holes, routing lines, connecting water/gas supplies, and locating drains; build racks for box syrup systems.
• Fill and adjust installed equipment for proper mixture, evaluate sites, and perform necessary plumbing, electrical, refrigeration, or carpentry work.
• Educate customers on basic repair and upkeep procedures, collect accurate equipment data, and foster positive relationships.
• Maintain parts inventory on your service truck, transport items like compressors, complete e-pad documentation after each call, and adhere to all safety and DOT driving regulations.

Qualifications & Requirements

PepsiCo seeks skilled professionals ready to excel in a demanding field environment. Basic qualifications include:

• 18 years or older (21+ if CDL required).
• Valid U.S. CDL with Non-Excepted Interstate Status (if applicable), plus passing DOT Physical and Road-test.
• Applicable state/local and EPA refrigeration certifications; ability to pass Type I/II refrigeration practices.
• Effective English communication if CDL required.

Helpful experience encompasses working with mechanical systems, basic refrigeration (compressors, evaporators), electrical/plumbing components, equipment installation (HVAC, auto), and customer service. Physical demands include lifting 20-45 lbs repeatedly, moving 800-1200 lb vending machines, and working in confined spaces. PepsiCo is an Equal Opportunity Employer, considering qualified applicants with criminal histories per Fair Chance Ordinances.

Benefits & Perks

Joining PepsiCo means accessing top-tier benefits designed for your well-being and financial security:

• Competitive compensation starting at $30.95/hour, with opportunities for overtime and raises.
• Comprehensive medical, dental, vision coverage, and prescription drug plans.
• 401(k) with generous company match and employee stock purchase program.
• Paid vacation, holidays, sick leave, and parental leave.
• Tuition reimbursement, certification support, and professional development programs.
• Company-provided vehicle, tools, uniforms, and safety gear; plus wellness programs and employee discounts on PepsiCo products.

Career Growth

PepsiCo invests in your future with structured career paths in PES. Advance to Level 4 Technician, Supervisor, or Regional Manager roles through OEM certifications, leadership training, and performance metrics. Many technicians progress to multi-state operations or corporate training positions, leveraging PepsiCo's global network for long-term success.

Why Join Us

At PepsiCo, you're not just fixing equipment—you're powering moments of joy for millions. Enjoy job stability in Traverse City's vibrant community, with a supportive team culture emphasizing safety, innovation, and inclusivity. As an Equal Opportunity Employer, PepsiCo champions diversity, protecting veterans, disabilities, and all backgrounds. Watch our PES Job Preview Video to see the role in action and apply today for a career that refreshes the world.

Role FAQs

Is EPA certification required?

Yes, EPA certification is mandatory, along with state/local refrigeration credentials.

Do I need a CDL?

CDL is required only if specified for your route; must have Non-Excepted Interstate status where applicable.

What are the physical requirements?

Lifting 20-45 lbs repeatedly, moving heavy vending machines, and working in low spaces.

Is training provided?

Yes, PepsiCo supports ongoing OEM certifications and skill development.

(Word count: 1,248)