Field Service Technician Careers at Rivian - Glen Burnie, MD & Mid-Atlantic

Role Overview

Rivian is revolutionizing the automotive industry with emissions-free Electric Adventure Vehicles designed for outdoor enthusiasts. As a Field Service Technician, Mid-Atlantic, you'll be at the forefront of supporting Rivian's innovative EV fleet. Based primarily in Glen Burnie, Maryland, this role offers flexibility to work remotely, at customer homes, businesses, or travel to locations like Charlotte, NC; Duncan, SC; and more. Ideal for automotive technicians passionate about EV repair and high-voltage systems, this position suits entry-level graduates to seasoned pros in dynamic, fast-paced environments.

Join a team that challenges conventions, reframes problems, and protects the outdoors for future generations. Whether diagnosing low-voltage electrical issues or safely handling high-voltage components, you'll deliver top-tier service while growing your career in the booming EV sector.

Key Responsibilities at Rivian

As a Rivian Field Service Technician, your hands-on role demands precision, collaboration, and adaptability. Key duties include:

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections – Work in service centers, customer homes, or field locations across the Mid-Atlantic.
• Identify and explain Rivian products – Educate customers on EV frameworks, tools, and accessories.
• Follow repair procedures using technical resources – Ensure quality and safety without compromise.
• Conduct road tests – Verify repair quality post-service.
• Manage parts operations – Order, receive, ship, and track inventory efficiently.
• Provide improvement feedback – Collaborate with seniors and leadership.
• Support service campaigns – Participate in containment initiatives.
• Document work meticulously – Maintain accurate technical notes for all stakeholders.
• Communicate professionally – Excel in customer interactions and team settings.
• Stay current with training – Complete required technical skill updates.

Expect a 40-hour week with potential weekends, holidays, or shifts based on business needs. Travel to Rivian plants or mobile routes may be required.

Qualifications & Requirements

Rivian seeks collaborative, detail-oriented technicians ready for EV challenges. Essential qualifications:

• Education: High School Diploma or GED preferred.
• Age & License: 21+ years old with valid driver's license and clean record (no suspensions/revocations in 3-5 years). Truck/trailer driving preferred.
• Technical Skills: Proficient in hand/power tools, DVOM for circuits, reading electrical schematics. Advanced: CAN/LIN networks, high-voltage safety, wiring repairs.
• Physical Demands: Lift 50 lbs, stand/walk/bend/kneel extensively; frequent hand use for tools/data entry.
• Soft Skills: Strong organization, eagerness to learn, fluent English, computer proficiency (Windows/Mac).
• Experience: Automotive shop background preferred (EV/hybrid a plus); open to recent graduates and startup environments.

Interact regularly with customers, families, affiliates at events or routes.

Salary & Benefits

Earn a competitive $53,830 - $79,248 USD yearly based on experience, in Glen Burnie, MD and Mid-Atlantic regions. Rivian offers exceptional perks:

• Health Coverage: Comprehensive medical, dental, vision.
• Retirement: 401(k) with matching.
• Time Off: PTO, holidays.
• Equity: Employee stock purchase.
• Development: Ongoing EV training.
• Flexibility: Shift options, travel opportunities.
• Culture: Adventure-focused team events.
• Growth: Path from entry-level to senior technician.

Why Join Rivian?

Rivian isn't just building vehicles; we're accelerating the shift to sustainable adventure. Our diverse team shares a passion for the outdoors and innovation. As a Field Service Technician, you'll work on cutting-edge electric vehicles, gain expertise in high-demand skills like high-voltage diagnostics, and contribute to a mission protecting future generations. Thrive in a startup environment with minimal supervision, real impact, and endless growth. Locations span NC, SC, MD, TN, VA, KY – perfect for Mid-Atlantic talent.

EV jobs are exploding – secure your spot in Rivian's expansion now!

How to Apply

Ready to power the adventure? Apply now for Field Service Technician roles in Glen Burnie, MD or nearby! Submit your resume highlighting automotive/EV experience. We're assessing candidates across experience levels. Don't miss this chance – positions fill fast in the competitive EV market. Join Rivian today and drive the future!