Field Service Technician, Night Shift Careers at Rivian - Canton, MA

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. As a Field Service Technician, Night Shift in Canton, Massachusetts, you'll overdeliver on customer experiences at our service locations. This role demands technical expertise in automotive repair and exceptional customer service. Ideal for go-getters with a passion for the outdoors, you'll collaborate with Service, Vehicle Operations, and Field Engineers in a dynamic environment. Thrive in ambiguity, champion continuous improvement, and support customers with a creative mindset. Experience in EV diagnostics, process standardization, and escalations is a plus. Night shift ensures minimal downtime impact while keeping vehicles adventure-ready.

Key Responsibilities at Rivian

In this hands-on role, you'll be the frontline hero for Rivian's vehicles. Key duties include:

• Execute Rivian repair procedures with efficiency, never compromising on quality or safety.
• Diagnose, repair, install, and inspect electric vehicles to factory standards.
• Support mobile repairs outside service centers and perform rigorous road tests.
• Handle parts ordering, receiving, shipping, and inventory to keep operations smooth.
• Complete mandatory training to stay ahead of high voltage systems and tech updates.
• Document repairs accurately and process expense reports meticulously.
• Foster team collaboration in fast-paced, evolving settings.
• Deliver professional, customer-facing service, including interactions at events and mobile routes.
• Travel as needed until local Canton service center opens, operating remotely if applicable.

Expect physical demands like lifting 50 lbs, using tools, and working nights to support 24/7 service excellence.

Qualifications & Requirements

To excel as a Rivian Field Service Technician, bring these credentials:

• Education: HS Diploma/GED preferred; accredited automotive repair school graduate ideal.
• Experience: 5+ years in automotive shops, with hybrid/EV exposure advantageous.
• Technical Skills: Proficient in hand/power tools, electrical schematics, CAN Bus, tire repair, alignments, and basic diagnostics.
• Knowledge: High/low voltage electricity, vehicle electronic communications.
• Soft Skills: Strong communication, organization, time management; positive in challenges.
• Other: Valid driver's license (clean record), ability to drive truck/trailer, parts/billing experience, work order systems proficiency.
• Physical fitness for standing, bending, kneeling, and tool use; startup environment adaptability.

Night shift requires reliability and a customer-first attitude in professional settings.

Salary & Benefits

Earn a competitive salary range of $53,830 - $79,248 USD yearly for this Canton, MA role, based on experience. Rivian sweetens the deal with top-tier perks:

• Full health, dental, vision coverage.
• 401(k) matching and stock purchase options.
• Generous PTO, holidays, and wellness programs.
• Technical training and career growth paths.
• Rivian vehicle access for adventures.
• Bonuses, gym perks, and family support.

This package positions you for long-term success in the booming EV service industry.

Why Join Rivian?

Rivian isn't just building vehicles; we're protecting the planet for future adventurers. Our diverse team challenges norms, innovates relentlessly, and shares a love for the outdoors. As a Field Service Technician, you'll work on cutting-edge electric adventure vehicles, contribute to sustainability, and grow in a startup-like culture. Canton, MA offers proximity to Boston's tech hub and New England's trails. Night shift pros: higher pay potential, quieter workflows, work-life balance for daytime adventures. Be part of a mission-driven company accelerating the shift to EVs. With service centers expanding, this role offers stability and upward mobility. Join courageous souls reframing automotive service.

How to Apply

Ready to electrify your career? Apply now for the Field Service Technician, Night Shift position in Canton, MA. Submit your resume highlighting automotive repair experience and EV passion. Rivian values diverse backgrounds—adventurers, technicians, problem-solvers welcome. Interviews may include technical assessments. Local service center opening soon means growth opportunities. Don't miss this chance to join Rivian's service revolution. Apply today and keep the world adventurous!

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