Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Ready to shape the future of AI at scale? We’re looking for a visionary AI Product Manager to define and drive our enterprise-wide AI strategy at First American Home Warranty. This high-impact leadership role will set the direction for how we adopt and govern AI across technologies, platforms, and business functions.

You’ll lead initiatives spanning large language models (LLMs), retrieval-augmented generation (RAG), predictive analytics, and intelligent automation, ensuring solutions deliver measurable business value while meeting regulatory standards. If you’re passionate about driving innovation and building a culture of responsible AI, this is your opportunity.

What You’ll Do

• Define and execute the enterprise AI roadmap, aligning with business strategy and compliance.
• Evaluate and prioritize AI use cases across operations, IT, risk, and legal.
• Serve as the strategic and technical lead for AI platforms like Microsoft CoPilot, Appian, ChatGPT, Fabric, MLflow, and more.
• Design and implement AI governance frameworks for testing, validation, and deployment.
• Oversee development and deployment of AI solutions using Python, MLflow, and cloud-based ML services.
• Manage and mentor AI talent, starting with a senior data scientist, while building organizational AI literacy.
• Champion responsible AI adoption, leading education and enablement programs for business users.
• Track emerging AI technologies and recommend adoption strategies.

What We’re Looking For

• Bachelor’s in Computer Science, Data Science, or related field; advanced degree preferred.
• 10+ years in product management, with 3–5 years focused on AI/ML platforms.
• Proven experience managing AI/ML model lifecycle and governance in regulated environments.
• Expertise in LLMs, RAG systems, predictive analytics, and AI agents.
• Fluency with Python, SQL, MLflow, and enterprise ecosystems like Azure, CoPilot, Appian.
• Exceptional leadership, stakeholder management, and communication skills.
• Strategic thinker who balances innovation with compliance.

Why You’ll Love It Here

• Lead the enterprise AI strategy at a nationally respected company.
• Shape how AI transforms customer experience and business operations.
• Work with cutting-edge platforms: LLMs, CoPilot, Fabric, MLflow.
• Build and champion a culture of responsible AI innovation.
• Join a collaborative, forward-thinking team that values autonomy and continuous learning.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match.
• Flexible work arrangements, including remote options.
• Generous PTO and professional development opportunities.

Ready to lead the future of AI? Apply now and make your mark.

Pay Range: $148,600.00 - $198,200.00 Annually

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.