Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Manages day-to-day transaction activities for one or more National and/or Global Corporate Services accounts, supporting a large client with multiple service lines. Responsible for ensuring seamless delivery, operational efficiency, and client satisfaction across all account services.

What You'll Do:

• Overall management for transaction service delivery
• Coordinate and manage national team of outsourced transaction and project managers
• Process management development and implementation
• Implement standardized forms and procedures
• Develop performance measurement for internal benchmarking
• Develop and implement account operations manual
• Able to lead all aspects of transaction management account relationship and ensure overall service delivery
• Responsible for portfolio optimization and workplace strategy
• Coordinate service and/or resources delivered to the client and client departmental leads
• Manage the flow of key documentation and client communication
• Responsible for working with customers’ operation groups at all levels and identifying real estate needs and introduces appropriate C&W resources
• Responsible for budgeting, revenue, and profit tracking of all tractions
• Report profitability results to senior management
• Design reporting products to meet the clients’ unique requirements and ensures accuracy
• Ensure accuracy of all client materials
• Lead and/or facilitate client meetings

What You'll Bring:

• Bachelor’s degree or equivalent required
• Advanced degree strongly preferred
• 10+ years Real Estate experience, project management, & business development
• High level, complex transaction management including experience in contract management/compliance
• Excellent oral and written communication skills required
• Strong competency in transaction Management, Project Management, and Strategic Planning and execution
• Excellent real estate financial analysis skills and familiarity with accounting concepts required
• Managing multiple resources
• Expert level presentation skills
• Competency in Resource Allocation and Implementation
• Accomplished relationship management and interpersonal skills
• Excellent organizational abilities required
• Experience in running meetings in a professional and efficient manner
• Team strategic development and leadership experience
• Competency in Strategic Planning and Real Estate Market Analysis
• Competency in program management with multiple projects and/or accounts

 

Pay Range: $129,300.00 - $172,300.00 Annually

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.