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Receptionist/Escrow Assistant

First American

Receptionist/Escrow Assistant

full-timePosted: Jan 27, 2026

Job Description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your passion for delivering exceptional customer experiences directly and as part of a team. Give you a place to make a difference every day where first impressions and follow through set us apart in this industry. Come join our Cheyenne, WY branch of First American, where we recognize our true worth is our people. We are looking to add a Receptionist/Escrow Assistant to our growing team. If you are a customer-service oriented individual that wants to be a part of a dynamic team in the Real Estate industry, we’d love to hear from you. The daily functions of this role are vital to our organization’s success.

What You’ll Do 

  • Greet, interact, and assist visitors and customers 

  • Answer and direct incoming phone calls 

  • Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages 

  • Receive, sort and route mail 

  • Order and maintain office supplies and equipment 

  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up 

  • Communicate regularly with customers during the escrow process flow  

  • Interpret various agreements as they relate to escrow closings 

  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience 

What You’ll Bring: 

  • Passion for meeting new people and helping them get what they need 

  • Excellent verbal and written communication 

  • Knowledge of Microsoft Office applications and willingness to learn other technology as needed 

  • Strong work ethic and meets commitments 

  • Thrives in contributing to a team working together to deliver beyond customer expectations  

  • Previous experience working in an office environment or dealing with the public is preferred 

  • High school diploma or equivalent 

Pay Range: $18.65 - $24.87 Hourly

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Locations

  • USA, Wyoming, United States of America

Salary

40,732 - 56,903 USD / yearly

Estimated Salary Rangehigh confidence

40,732 - 56,903 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Passion for meeting new people and helping them get what they needintermediate
  • Excellent verbal and written communicationintermediate
  • Knowledge of Microsoft Office applications and willingness to learn other technology as neededintermediate
  • Strong work ethic and meets commitmentsintermediate
  • Thrives in contributing to a team working together to deliver beyond customer expectationsintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Previous experience working in an office environment or dealing with the public is preferred (experience)

Responsibilities

  • Greet, interact, and assist visitors and customers
  • Answer and direct incoming phone calls
  • Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
  • Receive, sort and route mail
  • Order and maintain office supplies and equipment
  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Benefits

  • general: Comprehensive health insurance
  • general: Paid time off
  • general: 401(k) / Retirement plan
  • general: Professional development opportunities

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First American logo

Receptionist/Escrow Assistant

First American

Receptionist/Escrow Assistant

full-timePosted: Jan 27, 2026

Job Description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your passion for delivering exceptional customer experiences directly and as part of a team. Give you a place to make a difference every day where first impressions and follow through set us apart in this industry. Come join our Cheyenne, WY branch of First American, where we recognize our true worth is our people. We are looking to add a Receptionist/Escrow Assistant to our growing team. If you are a customer-service oriented individual that wants to be a part of a dynamic team in the Real Estate industry, we’d love to hear from you. The daily functions of this role are vital to our organization’s success.

What You’ll Do 

  • Greet, interact, and assist visitors and customers 

  • Answer and direct incoming phone calls 

  • Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages 

  • Receive, sort and route mail 

  • Order and maintain office supplies and equipment 

  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up 

  • Communicate regularly with customers during the escrow process flow  

  • Interpret various agreements as they relate to escrow closings 

  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience 

What You’ll Bring: 

  • Passion for meeting new people and helping them get what they need 

  • Excellent verbal and written communication 

  • Knowledge of Microsoft Office applications and willingness to learn other technology as needed 

  • Strong work ethic and meets commitments 

  • Thrives in contributing to a team working together to deliver beyond customer expectations  

  • Previous experience working in an office environment or dealing with the public is preferred 

  • High school diploma or equivalent 

Pay Range: $18.65 - $24.87 Hourly

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Locations

  • USA, Wyoming, United States of America

Salary

40,732 - 56,903 USD / yearly

Estimated Salary Rangehigh confidence

40,732 - 56,903 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Passion for meeting new people and helping them get what they needintermediate
  • Excellent verbal and written communicationintermediate
  • Knowledge of Microsoft Office applications and willingness to learn other technology as neededintermediate
  • Strong work ethic and meets commitmentsintermediate
  • Thrives in contributing to a team working together to deliver beyond customer expectationsintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Previous experience working in an office environment or dealing with the public is preferred (experience)

Responsibilities

  • Greet, interact, and assist visitors and customers
  • Answer and direct incoming phone calls
  • Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
  • Receive, sort and route mail
  • Order and maintain office supplies and equipment
  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Benefits

  • general: Comprehensive health insurance
  • general: Paid time off
  • general: 401(k) / Retirement plan
  • general: Professional development opportunities

Target Your Resume for "Receptionist/Escrow Assistant" , First American

Get personalized recommendations to optimize your resume specifically for Receptionist/Escrow Assistant. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Receptionist/Escrow Assistant" , First American

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

R053844

Answer 10 quick questions to check your fit for Receptionist/Escrow Assistant @ First American.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.