Account Manager at FIS - Hong Kong

Role Overview

As an Account Manager within FIS's Capital Markets Division in Hong Kong, you will be at the forefront of maintaining and growing our relationships with key clients in the APAC region. This role is pivotal in ensuring client satisfaction, identifying new business opportunities, and protecting existing revenue through successful contract renewals. You will serve as a trusted advisor to clients, understanding their business needs and aligning them with FIS's comprehensive suite of products and services.

A Day in the Life

Your day-to-day activities will be varied and dynamic, encompassing client engagement, business development, and internal collaboration. Here's a glimpse:

• Client Interaction: Regularly connecting with clients via phone, email, and in-person meetings to understand their challenges and objectives.
• Business Development: Identifying opportunities to upsell and cross-sell FIS solutions based on client needs.
• Contract Renewals: Managing the renewal process for existing contracts, ensuring favorable terms for both FIS and the client.
• Internal Collaboration: Working with sales executives, product specialists, and support teams to deliver exceptional service.
• Strategic Planning: Developing and executing account plans to drive revenue growth and strengthen client relationships.
• Issue Resolution: Acting as a point of escalation for client issues, working to find timely and effective resolutions.

Why Hong Kong?

Hong Kong is a major financial hub in Asia, offering a vibrant and dynamic business environment. Working in Hong Kong provides exposure to a diverse range of clients and opportunities within the capital markets sector. The location at 13/F STE1301, HGK HGKG 50, offers a modern and well-equipped workspace, fostering collaboration and innovation. Being part of the FIS team in Hong Kong allows you to contribute to the growth of our APAC business and develop your career in a thriving international market.

Career Path

This Account Manager role offers a clear path for career progression within FIS. You could advance to senior account management positions, where you would manage larger and more strategic accounts. Alternatively, you could move into sales leadership roles, overseeing a team of account managers and driving overall revenue growth. FIS also provides opportunities to specialize in specific product areas or client segments, allowing you to deepen your expertise and contribute to the company's strategic direction.

Salary & Benefits

The estimated salary range for this Account Manager position in Hong Kong is $75,000 to $120,000 USD annually, commensurate with experience and qualifications. In addition to a competitive salary, FIS offers a comprehensive benefits package, including:

• Comprehensive health insurance plans (medical, dental, vision).
• Generous paid time off (PTO) and vacation policy.
• Competitive salary and performance-based bonuses.
• Employee stock purchase plan (ESPP) with company matching.
• Retirement savings plan (401k) with employer contributions.
• Life insurance and disability coverage.
• Professional development and training opportunities.
• Tuition reimbursement program for continuing education.
• Employee assistance program (EAP) for mental and emotional well-being.
• Wellness programs and resources to support physical health.
• Flexible work arrangements and remote work options (where applicable).
• Employee referral bonus program.
• Opportunities for career advancement and internal mobility.
• Inclusive and diverse work environment.
• Employee resource groups (ERGs) to foster community and belonging.
• Paid parental leave for new parents.
• Adoption assistance program.
• Commuter benefits and transportation assistance.
• Discounts on FIS products and services.
• Volunteer opportunities and charitable giving programs.

FIS Culture

FIS is committed to fostering an inclusive and diverse work environment where all employees feel valued and respected. We believe in teamwork, innovation, and a commitment to excellence. Our employees are empowered to take ownership of their work and contribute to the company's success. We encourage continuous learning and development, providing opportunities for employees to grow their skills and advance their careers. At FIS, you will be part of a global team that is dedicated to advancing the way the world pays, banks, and invests.

How to Apply

If you are a highly motivated and results-oriented individual with a passion for client relationship management and a strong understanding of financial markets, we encourage you to apply for the Account Manager position at FIS in Hong Kong. Please submit your resume and cover letter through the FIS careers website. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Account Manager at FIS?
   The key responsibilities include maintaining client relationships, identifying new business opportunities, managing contract renewals, and serving as a point of escalation for client issues.
2. What qualifications are required for this role?
   A demonstrable track record of client relationship management, strong knowledge of financial markets, and excellent communication and negotiation skills are required. A degree is also preferred.
3. What is the career path for an Account Manager at FIS?
   The career path includes advancement to senior account management positions or sales leadership roles. Opportunities to specialize in specific product areas are also available.
4. What benefits does FIS offer to its employees?
   FIS offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plans, and professional development opportunities.
5. What is the work environment like at FIS?
   FIS fosters an inclusive and diverse work environment where employees are empowered to take ownership of their work and contribute to the company's success.
6. How does FIS support employee growth and development?
   FIS provides opportunities for continuous learning and development, including professional training programs and tuition reimbursement.
7. What is the company's commitment to diversity and inclusion?
   FIS is committed to fostering an inclusive and diverse work environment where all employees feel valued and respected.
8. What is the location of the Account Manager position in Hong Kong?
   The position is located at HGK HGKG 50 13/F STE1301, Hong Kong.
9. What is the estimated salary range for this position?
   The estimated salary range is $75,000 to $120,000 USD annually, commensurate with experience and qualifications.
10. How can I apply for this position?
    You can apply through the FIS careers website by submitting your resume and cover letter.