Analyst II, Product Technical Support - Join FIS in Pune, Maharashtra

Are you a skilled and motivated data analyst with experience in Azure and SQL Server? Do you thrive in a fast-paced, collaborative environment? If so, FIS is looking for an Analyst II, Product Technical Support to join our team in Pune, Maharashtra. This role offers the opportunity to work on cutting-edge technologies and contribute to the development of innovative financial solutions.

Role Overview

As an Analyst II, Product Technical Support, you will play a crucial role in ensuring the stability and performance of our data infrastructure. You will be responsible for troubleshooting technical issues, developing data solutions, and collaborating with cross-functional teams to meet business requirements. Your expertise in Azure, SQL Server, and ETL processes will be essential to your success in this role.

A Day in the Life

Here's a glimpse into what your day might look like:

• Start your day by reviewing incoming support tickets and prioritizing tasks.
• Troubleshoot and resolve technical issues related to Azure and SQL Server environments.
• Develop and implement ETL processes to move and transform data.
• Collaborate with developers and business analysts to design data solutions.
• Participate in code reviews and contribute to best practices.
• Monitor the performance of data solutions and identify areas for improvement.
• Document technical solutions and processes.
• Attend team meetings to discuss project progress and share knowledge.
• Stay up-to-date with the latest technologies and trends in data management.

Why Pune, Maharashtra?

Pune, often referred to as the "Oxford of the East," is a vibrant and rapidly growing city in Maharashtra, India. It boasts a thriving IT sector, a rich cultural heritage, and a high quality of life. FIS's Pune office offers a dynamic work environment and opportunities for professional growth. The city provides a blend of modern amenities and traditional charm, making it an attractive place to live and work.

Benefits of working in Pune:

• Cost of Living: Pune offers a lower cost of living compared to many other major cities in India.
• IT Hub: Pune is a major IT hub, providing ample opportunities for networking and career advancement.
• Education: The city is home to numerous prestigious educational institutions.
• Culture: Pune has a rich cultural heritage with numerous historical sites and cultural events.
• Climate: Pune enjoys a pleasant climate throughout the year.

Career Path

At FIS, we are committed to the growth and development of our employees. The Analyst II, Product Technical Support role can be a stepping stone to various career paths within the organization. With experience and demonstrated skills, you can advance to roles such as Senior Analyst, Technical Lead, or Data Architect. FIS provides ample opportunities for training and development to help you achieve your career goals.

Salary and Benefits

FIS offers a competitive salary and benefits package to attract and retain top talent. The salary for the Analyst II, Product Technical Support role will depend on your experience and qualifications. In addition to a competitive salary, FIS offers a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement savings plan
• Employee stock purchase program
• Life insurance
• Disability coverage
• Wellness programs
• Tuition reimbursement

FIS Culture

FIS is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We believe that a diverse workforce leads to innovation and better business outcomes. FIS provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. Our core values include:

• Integrity
• Collaboration
• Innovation
• Client focus
• Excellence

How to Apply

If you are interested in joining FIS as an Analyst II, Product Technical Support, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Analyst II, Product Technical Support?

   The key responsibilities include troubleshooting technical issues, developing data solutions, and collaborating with cross-functional teams.

2. What qualifications are required for this role?

   A bachelor's degree in Computer Science (preferred) and a minimum of 4 years of experience in a relevant role are required.

3. What skills are essential for success in this role?

   Proficiency in Azure, SQL Server, ETL processes, and data analysis is essential.

4. What is the career path for this role?

   With experience, you can advance to roles such as Senior Analyst, Technical Lead, or Data Architect.

5. What is the salary range for this role?

   The salary range will depend on your experience and qualifications.

6. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, and a retirement savings plan.

7. What is the work environment like at FIS?

   FIS offers a flexible and collaborative work environment.

8. How does FIS promote diversity and inclusion?

   FIS is committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

9. What opportunities are there for professional development?

   FIS provides ample opportunities for training and development to help you achieve your career goals.

10. How can I apply for this role?

    You can apply online through our careers website.

We look forward to receiving your application!