Business Systems Analyst - Melbourne, Australia

About FIS

At FIS, we're more than just a financial technology company. We're a global leader dedicated to powering the world's economy and enabling commerce in innovative ways. Our mission is to help our clients – from banks to capital markets firms to retailers – achieve peak performance through our comprehensive suite of solutions. We foster a culture of innovation, collaboration, and continuous learning, where talented individuals like you can thrive and make a real impact.

Role Overview

As a Business Systems Analyst at FIS, you'll be at the heart of our product development process, acting as the voice of the customer and ensuring our solutions meet their evolving needs. You'll work closely with clients in the banking and cards issuing space, analyzing their requirements and translating them into actionable system specifications for our development teams. This role offers the opportunity to work on challenging and relevant issues in the financial services industry, contributing to the advancement of how the world pays, banks, and invests.

Ideally, this position will be based in Melbourne, Australia, with the flexibility to work remotely and occasionally collaborate in our CBD office. However, we are open to considering candidates located elsewhere in Australia.

Day in the Life

Here's a glimpse into what your typical day might look like:

• Requirements Gathering: Engage with clients and internal stakeholders to understand their business needs and challenges. Document these needs clearly and concisely.
• System Analysis: Analyze existing systems and processes to identify areas for improvement and optimization.
• Solution Design: Develop functional solutions for system enhancements, compliance changes, and product strategy initiatives.
• Documentation: Create detailed system requirement specifications and documentation for development teams.
• Collaboration: Work closely with developers, testers, and project managers to ensure successful implementation of solutions.
• Testing: Participate in system, integration, and acceptance testing to ensure quality and adherence to requirements.
• Communication: Provide regular updates to stakeholders on project progress and potential issues.
• Process Improvement: Identify and implement strategies to improve efficiency and streamline processes.

Why Melbourne?

Melbourne is a vibrant and dynamic city known for its thriving arts and culture scene, world-class dining, and beautiful parks and gardens. As Australia's financial hub, Melbourne offers a wealth of opportunities for professionals in the financial services industry. With its diverse population and welcoming atmosphere, Melbourne is a great place to live and work. The remote flexibility of this role allows you to enjoy all that Melbourne has to offer while contributing to a global organization.

Career Path

At FIS, we are committed to investing in our employees' growth and development. As a Business Systems Analyst, you'll have opportunities to expand your skillset and advance your career. Potential career paths include:

• Senior Business Systems Analyst: Lead complex projects and mentor junior analysts.
• Product Owner: Take ownership of a specific product or feature, driving its development and strategy.
• Project Manager: Manage projects from initiation to completion, ensuring they are delivered on time and within budget.
• Solutions Architect: Design and implement comprehensive solutions to meet client needs.

Salary & Benefits

The estimated annual salary range for this Business Systems Analyst position in Melbourne is $90,000 - $130,000 USD (converted from AUD), depending on experience and qualifications. FIS offers a comprehensive benefits package, including:

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance plans (medical, dental, vision).
• Generous paid time off (PTO) and vacation policy.
• Paid holidays.
• Employee stock purchase plan (ESPP).
• 401(k) retirement savings plan with company match.
• Life insurance and disability coverage.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• Employee assistance program (EAP).
• Professional development and training opportunities.
• Tuition reimbursement program.
• Wellness programs and resources.
• Employee resource groups (ERGs) that promote diversity and inclusion.
• Opportunities for career advancement within a global company.

FIS Culture

At FIS, we foster a culture that is open, collaborative, entrepreneurial, passionate, and above all, fun. We believe in empowering our talented people and providing them with the resources and support they need to succeed. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and respected. We encourage innovation and are always looking for new and better ways to serve our clients.

How to Apply

If you are a curious, motivated, and forward-thinking individual with a passion for financial technology, we encourage you to apply for this Business Systems Analyst position. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Business Systems Analyst at FIS?

   The key responsibilities include analyzing business needs, documenting requirements, translating requirements into system specifications, designing functional solutions, and collaborating with development teams.

2. What qualifications are required for this role?

   The qualifications include at least 2 years’ experience in a Business and System analysis role, experience in the card payments space, excellent communication skills, and strong analytical skills.

3. What is the salary range for this position?

   The estimated annual salary range is $90,000 - $130,000 USD (converted from AUD), depending on experience and qualifications.

4. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, employee stock purchase plan, and retirement savings plan.

5. What is the work environment like at FIS?

   FIS fosters a culture that is open, collaborative, entrepreneurial, passionate, and fun.

6. What are the career advancement opportunities at FIS?

   Potential career paths include Senior Business Systems Analyst, Product Owner, Project Manager, and Solutions Architect.

7. Is this role remote-friendly?

   Yes, this role offers remote flexibility, with occasional collaboration in our Melbourne CBD office.

8. What is the interview process like?

   The interview process typically involves a phone screening, followed by one or more virtual interviews with hiring managers and team members.

9. What is FIS's commitment to diversity and inclusion?

   FIS is committed to creating a workplace where everyone feels welcome and respected. We have employee resource groups that promote diversity and inclusion.

10. How can I learn more about FIS?

    You can learn more about FIS by visiting our website and following us on social media.