High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now!
FIS
High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now!
Job Description
Application & Production Support (Linux & Java) at FIS
Role Overview
As an Application & Production Support Analyst at FIS, you'll be at the forefront of maintaining the stability and performance of critical financial software solutions. This role is essential for ensuring our clients receive consistent and compliant application and account management. You'll be a key player in upholding high standards of product quality and usability, directly impacting client satisfaction.
A Day in the Life
Your day will involve a diverse range of tasks, including:
- Responding to and resolving client inquiries related to domain-specific questions, application issues, and technology challenges.
- Troubleshooting and diagnosing problems using log analysis from various applications.
- Providing real-time support for trading system issues to minimize disruptions to business operations.
- Collaborating with internal teams and clients to ensure effective communication and problem resolution.
- Participating in a 24x7 support model, which includes rotational shifts to cover APAC, EMEA, and US regions.
Why Pune, Maharashtra?
Pune is a vibrant city in Maharashtra, India, known as the cultural capital of the state and a major IT hub. Working at FIS in Pune offers several advantages:
- Career Growth: Pune's thriving IT sector provides numerous opportunities for professional growth and development.
- Cost of Living: The cost of living in Pune is relatively lower compared to other major metropolitan cities, allowing for a comfortable lifestyle.
- Education and Culture: Pune boasts excellent educational institutions and a rich cultural heritage, making it an attractive place to live and work.
- Connectivity: Pune has good connectivity to other major cities in India and international destinations.
Career Path
This role offers a clear path for career advancement within FIS. You can progress to senior analyst roles, team lead positions, or specialize in areas such as DevOps, cloud technologies, or cybersecurity. FIS is committed to providing employees with opportunities for continuous learning and development.
Salary & Benefits
FIS offers a competitive salary and benefits package, including:
- Competitive salary commensurate with experience and qualifications.
- Comprehensive health insurance plans.
- Generous paid time off (PTO) and vacation policy.
- Retirement savings plans with company match.
- Employee stock purchase plan (ESPP).
- Life insurance and disability coverage.
- Flexible spending accounts (FSAs).
- Wellness programs and resources.
- Professional development opportunities and training programs.
- Tuition reimbursement program.
- Employee assistance program (EAP).
- Employee recognition programs.
FIS Culture
At FIS, we foster an inclusive and diverse work environment where everyone feels valued and respected. We believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to succeed. Our core values include:
- Innovation: We encourage creativity and continuous improvement.
- Collaboration: We work together to achieve common goals.
- Integrity: We act with honesty and ethical behavior.
- Excellence: We strive for the highest standards in everything we do.
- Respect: We value diversity and treat everyone with dignity.
How to Apply
To apply for the Application & Production Support (Linux & Java) position at FIS in Pune, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining FIS.
Frequently Asked Questions (FAQ)
- What are the key skills required for this role?
The key skills include Linux, Java, Docker, Kubernetes, Oracle, SQL, Kafka, and strong troubleshooting abilities.
- What is the work schedule like?
The position requires participation in a 24x7 support model, with rotational shifts covering APAC, EMEA, and US regions.
- What are the opportunities for career growth at FIS?
FIS offers a clear path for career advancement, with opportunities to progress to senior analyst roles, team lead positions, or specialize in areas such as DevOps and cloud technologies.
- What is the company culture like at FIS?
FIS fosters an inclusive and diverse work environment where everyone feels valued and respected. We are committed to providing our employees with the resources and support they need to succeed.
- What kind of training and development opportunities are available?
FIS offers professional development opportunities, training programs, and tuition reimbursement to support your educational goals.
- What are the benefits of working in Pune, Maharashtra?
Pune offers a thriving IT sector, a lower cost of living compared to other major cities, excellent educational institutions, and a rich cultural heritage.
- What type of clients will I be supporting?
You will be interacting with professionals from leading banks and corporate clients who utilize FIS financial software solutions.
- What is the technical stack used in this role?
The technical stack includes Linux, Docker, Kubernetes, Oracle, SQL, Kafka, ELK, Kibana, Grafana, Prometheus, and Geneos.
- What is the interview process like?
The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews with hiring managers and team members.
- What is the typical career progression for this role?
From this role you could advance to roles with larger scopes of responsibility such as Technical Lead, DevOps Engineer, or Cloud Architect.
Locations
- Pune, Maharashtra, India
Salary
77,000 - 132,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Linuxintermediate
- Javaintermediate
- Dockerintermediate
- Kubernetesintermediate
- Oracleintermediate
- SQLintermediate
- Kafkaintermediate
- ELKintermediate
- Kibanaintermediate
- Grafanaintermediate
- Prometheusintermediate
- Geneosintermediate
- Operating Systemsintermediate
- Networkingintermediate
- Connectivity Troubleshootingintermediate
- Troubleshootingintermediate
- Log Analysisintermediate
- Client Supportintermediate
- Problem Solvingintermediate
- Communicationintermediate
- Incident Responseintermediate
- Real-time Supportintermediate
- Application Supportintermediate
- Production Supportintermediate
- Technical Supportintermediate
Required Qualifications
- 4-6 years of experience with Linux and Java-based applications (experience)
- Experience in providing real-time support for business-critical applications (experience)
- Proficiency in troubleshooting issues and conducting in-depth analysis of reported problems (experience)
- Experience working in a 24x7 support model on a rotational basis (experience)
- Strong knowledge of Linux, Docker, Kubernetes, Oracle, SQL, and Kafka (experience)
- Familiarity with monitoring tools like ELK, Kibana, Grafana, and Prometheus (experience)
- Good understanding of basic operating systems, networking, and connectivity troubleshooting (experience)
- Excellent communication skills with the ability to lead and participate in client calls (experience)
- Experience in diagnosing issues through detailed log analysis from various applications (experience)
- Ability to collaborate effectively with internal teams and clients (experience)
- Proven ability to deliver prompt and effective client support (experience)
- Experience in providing real-time troubleshooting and resolution for trading system issues (experience)
Responsibilities
- Deliver prompt and effective client support, addressing technical challenges with accuracy and professionalism.
- Diagnosing issues through detailed log analysis from various applications.
- Provide real‑time troubleshooting and resolution for trading system issues, ensuring minimal disruption to business operations.
- Collaborate with internal teams and clients through strong communication skills and the ability to confidently lead and participate in calls.
- Administer key product requirements to ensure consistent and compliant application and account management for clients.
- Maintain high standards of product quality, stability, and usability.
- Ensure application performance and service delivery consistently meet client expectations.
- Handle a wide spectrum of client inquiries, including domain‑specific questions, application-related issues, and technology-driven challenges.
- Provide real-time support for business-critical applications.
- Troubleshoot issues and conduct in-depth analysis of reported problems to ensure swift and effective resolution.
- Participate in a 24×7 support model remotely on a rotational basis, ensuring continuous availability for critical incident response and timely issue resolution.
- Serve as a client-facing function, acting as the first line of defense and primary interface into the FIS ecosystem for clients.
- Address software and infrastructure-related issues.
- Clarify product behavior.
- Provide functional and technical support.
Benefits
- general: Comprehensive health insurance plans, including medical, dental, and vision coverage.
- general: Generous paid time off (PTO) and vacation policy to support work-life balance.
- general: Retirement savings plans with company match to help you secure your future.
- general: Employee stock purchase plan (ESPP) to invest in the company's success.
- general: Life insurance and disability coverage to protect you and your family.
- general: Flexible spending accounts (FSAs) for healthcare and dependent care expenses.
- general: Wellness programs and resources to promote physical and mental well-being.
- general: Professional development opportunities and training programs to enhance your skills.
- general: Tuition reimbursement program to support your educational goals.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Employee recognition programs to celebrate your contributions and achievements.
- general: Opportunities for career advancement and internal mobility within FIS.
- general: Inclusive and diverse work environment where everyone feels valued and respected.
- general: Employee referral program to earn rewards for bringing talented individuals to the company.
- general: Competitive salary and performance-based bonuses to recognize your hard work.
- general: Commuting benefits and transportation assistance to ease your daily commute.
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now! @ FIS.
Related Books and Jobs
High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now!
FIS
High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now!
Job Description
Application & Production Support (Linux & Java) at FIS
Role Overview
As an Application & Production Support Analyst at FIS, you'll be at the forefront of maintaining the stability and performance of critical financial software solutions. This role is essential for ensuring our clients receive consistent and compliant application and account management. You'll be a key player in upholding high standards of product quality and usability, directly impacting client satisfaction.
A Day in the Life
Your day will involve a diverse range of tasks, including:
- Responding to and resolving client inquiries related to domain-specific questions, application issues, and technology challenges.
- Troubleshooting and diagnosing problems using log analysis from various applications.
- Providing real-time support for trading system issues to minimize disruptions to business operations.
- Collaborating with internal teams and clients to ensure effective communication and problem resolution.
- Participating in a 24x7 support model, which includes rotational shifts to cover APAC, EMEA, and US regions.
Why Pune, Maharashtra?
Pune is a vibrant city in Maharashtra, India, known as the cultural capital of the state and a major IT hub. Working at FIS in Pune offers several advantages:
- Career Growth: Pune's thriving IT sector provides numerous opportunities for professional growth and development.
- Cost of Living: The cost of living in Pune is relatively lower compared to other major metropolitan cities, allowing for a comfortable lifestyle.
- Education and Culture: Pune boasts excellent educational institutions and a rich cultural heritage, making it an attractive place to live and work.
- Connectivity: Pune has good connectivity to other major cities in India and international destinations.
Career Path
This role offers a clear path for career advancement within FIS. You can progress to senior analyst roles, team lead positions, or specialize in areas such as DevOps, cloud technologies, or cybersecurity. FIS is committed to providing employees with opportunities for continuous learning and development.
Salary & Benefits
FIS offers a competitive salary and benefits package, including:
- Competitive salary commensurate with experience and qualifications.
- Comprehensive health insurance plans.
- Generous paid time off (PTO) and vacation policy.
- Retirement savings plans with company match.
- Employee stock purchase plan (ESPP).
- Life insurance and disability coverage.
- Flexible spending accounts (FSAs).
- Wellness programs and resources.
- Professional development opportunities and training programs.
- Tuition reimbursement program.
- Employee assistance program (EAP).
- Employee recognition programs.
FIS Culture
At FIS, we foster an inclusive and diverse work environment where everyone feels valued and respected. We believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to succeed. Our core values include:
- Innovation: We encourage creativity and continuous improvement.
- Collaboration: We work together to achieve common goals.
- Integrity: We act with honesty and ethical behavior.
- Excellence: We strive for the highest standards in everything we do.
- Respect: We value diversity and treat everyone with dignity.
How to Apply
To apply for the Application & Production Support (Linux & Java) position at FIS in Pune, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining FIS.
Frequently Asked Questions (FAQ)
- What are the key skills required for this role?
The key skills include Linux, Java, Docker, Kubernetes, Oracle, SQL, Kafka, and strong troubleshooting abilities.
- What is the work schedule like?
The position requires participation in a 24x7 support model, with rotational shifts covering APAC, EMEA, and US regions.
- What are the opportunities for career growth at FIS?
FIS offers a clear path for career advancement, with opportunities to progress to senior analyst roles, team lead positions, or specialize in areas such as DevOps and cloud technologies.
- What is the company culture like at FIS?
FIS fosters an inclusive and diverse work environment where everyone feels valued and respected. We are committed to providing our employees with the resources and support they need to succeed.
- What kind of training and development opportunities are available?
FIS offers professional development opportunities, training programs, and tuition reimbursement to support your educational goals.
- What are the benefits of working in Pune, Maharashtra?
Pune offers a thriving IT sector, a lower cost of living compared to other major cities, excellent educational institutions, and a rich cultural heritage.
- What type of clients will I be supporting?
You will be interacting with professionals from leading banks and corporate clients who utilize FIS financial software solutions.
- What is the technical stack used in this role?
The technical stack includes Linux, Docker, Kubernetes, Oracle, SQL, Kafka, ELK, Kibana, Grafana, Prometheus, and Geneos.
- What is the interview process like?
The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews with hiring managers and team members.
- What is the typical career progression for this role?
From this role you could advance to roles with larger scopes of responsibility such as Technical Lead, DevOps Engineer, or Cloud Architect.
Locations
- Pune, Maharashtra, India
Salary
77,000 - 132,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Linuxintermediate
- Javaintermediate
- Dockerintermediate
- Kubernetesintermediate
- Oracleintermediate
- SQLintermediate
- Kafkaintermediate
- ELKintermediate
- Kibanaintermediate
- Grafanaintermediate
- Prometheusintermediate
- Geneosintermediate
- Operating Systemsintermediate
- Networkingintermediate
- Connectivity Troubleshootingintermediate
- Troubleshootingintermediate
- Log Analysisintermediate
- Client Supportintermediate
- Problem Solvingintermediate
- Communicationintermediate
- Incident Responseintermediate
- Real-time Supportintermediate
- Application Supportintermediate
- Production Supportintermediate
- Technical Supportintermediate
Required Qualifications
- 4-6 years of experience with Linux and Java-based applications (experience)
- Experience in providing real-time support for business-critical applications (experience)
- Proficiency in troubleshooting issues and conducting in-depth analysis of reported problems (experience)
- Experience working in a 24x7 support model on a rotational basis (experience)
- Strong knowledge of Linux, Docker, Kubernetes, Oracle, SQL, and Kafka (experience)
- Familiarity with monitoring tools like ELK, Kibana, Grafana, and Prometheus (experience)
- Good understanding of basic operating systems, networking, and connectivity troubleshooting (experience)
- Excellent communication skills with the ability to lead and participate in client calls (experience)
- Experience in diagnosing issues through detailed log analysis from various applications (experience)
- Ability to collaborate effectively with internal teams and clients (experience)
- Proven ability to deliver prompt and effective client support (experience)
- Experience in providing real-time troubleshooting and resolution for trading system issues (experience)
Responsibilities
- Deliver prompt and effective client support, addressing technical challenges with accuracy and professionalism.
- Diagnosing issues through detailed log analysis from various applications.
- Provide real‑time troubleshooting and resolution for trading system issues, ensuring minimal disruption to business operations.
- Collaborate with internal teams and clients through strong communication skills and the ability to confidently lead and participate in calls.
- Administer key product requirements to ensure consistent and compliant application and account management for clients.
- Maintain high standards of product quality, stability, and usability.
- Ensure application performance and service delivery consistently meet client expectations.
- Handle a wide spectrum of client inquiries, including domain‑specific questions, application-related issues, and technology-driven challenges.
- Provide real-time support for business-critical applications.
- Troubleshoot issues and conduct in-depth analysis of reported problems to ensure swift and effective resolution.
- Participate in a 24×7 support model remotely on a rotational basis, ensuring continuous availability for critical incident response and timely issue resolution.
- Serve as a client-facing function, acting as the first line of defense and primary interface into the FIS ecosystem for clients.
- Address software and infrastructure-related issues.
- Clarify product behavior.
- Provide functional and technical support.
Benefits
- general: Comprehensive health insurance plans, including medical, dental, and vision coverage.
- general: Generous paid time off (PTO) and vacation policy to support work-life balance.
- general: Retirement savings plans with company match to help you secure your future.
- general: Employee stock purchase plan (ESPP) to invest in the company's success.
- general: Life insurance and disability coverage to protect you and your family.
- general: Flexible spending accounts (FSAs) for healthcare and dependent care expenses.
- general: Wellness programs and resources to promote physical and mental well-being.
- general: Professional development opportunities and training programs to enhance your skills.
- general: Tuition reimbursement program to support your educational goals.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Employee recognition programs to celebrate your contributions and achievements.
- general: Opportunities for career advancement and internal mobility within FIS.
- general: Inclusive and diverse work environment where everyone feels valued and respected.
- general: Employee referral program to earn rewards for bringing talented individuals to the company.
- general: Competitive salary and performance-based bonuses to recognize your hard work.
- general: Commuting benefits and transportation assistance to ease your daily commute.
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Application & Production Support (Linux & Java) Careers at FIS - Pune, Maharashtra | Apply Now! @ FIS.
Related Books and Jobs