Are you a talented and driven software analyst with a passion for the financial technology sector? Do you thrive in a fast-paced, dynamic environment where your technical expertise can make a real difference? If so, FIS has an exciting opportunity for you as an Operations Software Analyst II in Warsaw, Poland! Join our team and play a crucial role in ensuring the smooth and efficient operation of our critical financial systems.

Role Overview

As an Operations Software Analyst II, you will be responsible for providing technical support and maintenance for our production processing environment. This includes installing, maintaining, and supporting applications and major IT system components. You will also customize IT operations management software and create FIS-proprietary solutions to manage and control IT infrastructure, application delivery, and network telecommunications. Your work will be vital in ensuring the reliability, performance, and security of our systems.

A Day in the Life

Here’s a glimpse into what your day might look like:

• Start your day by reviewing system performance reports and identifying any potential issues.
• Troubleshoot and resolve technical problems related to application failures.
• Collaborate with Operations, Systems Support, and Application Support teams to address system-wide issues.
• Work on customizing IT operations management software to meet specific business needs.
• Develop and maintain documentation for supported software and FIS-proprietary solutions.
• Participate in project meetings to discuss technical requirements and design solutions.
• Write and test code for new technology solutions.
• Educate internal users on software capabilities and best practices.
• Contribute to disaster recovery and business continuity planning efforts.
• Stay up-to-date with the latest technology trends and best practices.

Why Warsaw?

Warsaw is a vibrant and modern city with a rich history and culture. It's a growing hub for technology and innovation, offering a high quality of life at a reasonable cost. Here are just a few reasons to consider Warsaw:

• Thriving Tech Scene: Warsaw has a rapidly growing technology sector with numerous opportunities for career advancement.
• Cultural Hub: The city offers a diverse range of cultural attractions, including museums, theaters, and historical landmarks.
• Affordable Living: Compared to other major European cities, Warsaw offers a relatively low cost of living.
• Central Location: Warsaw is strategically located in Central Europe, making it easy to travel to other European destinations.
• Friendly Community: The city is known for its welcoming and friendly atmosphere.

Career Path

At FIS, we are committed to providing our employees with opportunities for growth and advancement. As an Operations Software Analyst II, you can advance your career in several directions:

• Senior Operations Software Analyst: Take on more complex projects and lead technical initiatives.
• Team Lead: Manage a team of analysts and oversee their work.
• Technical Architect: Design and implement system architectures for new and existing applications.
• Project Manager: Lead cross-functional teams to deliver complex projects on time and within budget.
• Subject Matter Expert: Become a recognized expert in a specific technology or domain.

Salary & Benefits

FIS offers a competitive salary and benefits package that is designed to attract and retain top talent. The salary range for this position is estimated to be $120,000 to $180,000 annually, depending on experience and qualifications. Our benefits package includes:

• Comprehensive health insurance plans (medical, dental, vision)
• Life insurance and disability coverage
• Generous paid time off (PTO) and holidays
• Retirement savings plan with company match
• Employee stock purchase plan (ESPP)
• Professional development opportunities and training programs
• Tuition reimbursement for continuing education
• Employee assistance program (EAP) for mental health and well-being
• Wellness programs and resources to support physical and mental health
• Flexible work arrangements (depending on role and team)
• Employee recognition programs
• Opportunities for career advancement within FIS

FIS Culture

At FIS, we foster a culture of innovation, collaboration, and respect. We are committed to creating a workplace where all employees feel valued, supported, and empowered to reach their full potential. We believe in:

• Innovation: We encourage our employees to think creatively and develop innovative solutions to complex problems.
• Collaboration: We believe that teamwork is essential to our success. We foster a collaborative environment where employees can share ideas and work together to achieve common goals.
• Integrity: We are committed to conducting our business with the highest ethical standards.
• Respect: We value diversity and treat all employees with respect and dignity.
• Customer Focus: We are dedicated to providing our clients with exceptional service and solutions.

How to Apply

If you are interested in joining our team as an Operations Software Analyst II, we encourage you to apply online. Please submit your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Operations Software Analyst II?

   The key responsibilities include providing technical support, installing and maintaining applications, customizing IT operations management software, and resolving technical problems.

2. What qualifications are required for this position?

   A bachelor’s degree in computer science, information technology, or engineering (or equivalent experience) is required. Knowledge of FIS products and services, the financial services industry, and mainframe/open systems operating systems is also important.

3. What skills are important for success in this role?

   Analytical, problem-solving, communication, and teamwork skills are essential. Technical skills in areas such as networking, database management, and security are also important.

4. What is the career path for this position?

   You can advance to positions such as Senior Operations Software Analyst, Team Lead, Technical Architect, Project Manager, or Subject Matter Expert.

5. What is the salary range for this position?

   The salary range is estimated to be $120,000 to $180,000 annually, depending on experience and qualifications.

6. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee stock purchase plan.

7. What is the culture like at FIS?

   FIS fosters a culture of innovation, collaboration, and respect. We are committed to creating a workplace where all employees feel valued and supported.

8. What are the opportunities for professional development at FIS?

   FIS offers professional development opportunities and training programs to help employees grow their skills and advance their careers. Tuition reimbursement is also available.

9. Does FIS offer flexible work arrangements?

   Flexible work arrangements are available depending on the role and team.

10. How do I apply for this position?

    You can apply online by submitting your resume and a cover letter highlighting your qualifications and experience.