Principal Software Engineer (SRE/AIX, IBM mainframe /Observability) - Pune, India

Role Overview

As a Principal Software Engineer specializing in Site Reliability Engineering (SRE) with expertise in AIX, IBM mainframe, and Observability, you will play a pivotal role in ensuring the reliability, performance, and scalability of our critical infrastructure and applications. You will be responsible for designing, implementing, and managing systems and tools that enable proactive monitoring, rapid incident response, and continuous improvement of our production environments. Your deep understanding of both infrastructure and application development will allow you to bridge the gap between development and operations, fostering a culture of collaboration and shared responsibility.

Day in the Life

Your typical day will involve a mix of activities focused on maintaining and improving the reliability of our systems. You might start by reviewing monitoring dashboards and alerts to identify potential issues before they impact users. You'll participate in incident response, working with other engineers to diagnose and resolve problems quickly. A significant portion of your time will be dedicated to automating manual tasks, implementing infrastructure-as-code, and building self-service tools to empower other teams. You'll also collaborate with development teams to optimize application performance and scalability. Furthermore, you will contribute to post-incident reviews, identifying root causes and implementing preventative measures to avoid future incidents.

Why Pune, India?

Pune, India, is a thriving hub for technology and innovation. FIS's presence in Pune offers a dynamic and challenging environment with ample opportunities for professional growth. The city boasts a strong talent pool, making it an ideal location for building and scaling our engineering teams. Additionally, Pune provides a relatively lower cost of living compared to other major tech hubs, making it an attractive destination for professionals seeking a high quality of life. FIS is committed to investing in its Pune operations, providing employees with access to state-of-the-art facilities, training programs, and career advancement opportunities.

Career Path

The Principal Software Engineer (SRE) role at FIS offers a clear path for career advancement. You can progress into senior leadership positions within the SRE organization, such as a Manager or Director of Site Reliability Engineering, where you will lead teams and drive strategic initiatives. Alternatively, you can specialize further in a particular area of expertise, such as cloud infrastructure, automation, or observability, becoming a Subject Matter Expert and contributing to the development of best practices across the organization. FIS also provides opportunities to transition into other engineering roles, such as DevOps Engineer, Cloud Architect, or Software Architect, based on your interests and skills.

Salary & Benefits

The salary range for this Principal Software Engineer (SRE) role in Pune, India is competitive and commensurate with experience, typically falling between $170,000 and $250,000 USD annually. FIS also offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, paid time off, retirement savings plans, and employee stock purchase programs. We are committed to providing our employees with a supportive and rewarding work environment, where they can thrive and contribute to the success of the company.

FIS Culture

FIS fosters a culture of innovation, collaboration, and customer focus. We value teamwork, open communication, and continuous learning. Our employees are encouraged to take initiative, challenge the status quo, and contribute their ideas to improve our products and processes. We are committed to diversity and inclusion, creating a welcoming and supportive environment for all employees. FIS also provides opportunities for employees to participate in volunteer and community outreach programs, giving back to the communities where we live and work.

How to Apply

To apply for the Principal Software Engineer (SRE/AIX, IBM mainframe /Observability) position at FIS in Pune, India, please visit our careers website at [insert FIS careers website link here]. Search for the job title or location and submit your application online. Be sure to include your resume, cover letter, and any other relevant documents. We encourage you to highlight your skills and experience in Site Reliability Engineering, AIX, IBM mainframe, and Observability. Our recruiting team will review your application and contact you if you are selected for an interview.

FAQ

1. What are the key skills and experience required for this role?

   The ideal candidate will have strong experience in Site Reliability Engineering (SRE), platform engineering, infrastructure reliability, cloud operations, and automation. Expertise in AIX, IBM mainframe, and observability tools is also highly desirable.

2. What are the primary responsibilities of this role?

   The primary responsibilities include managing and tuning enterprise environments, supporting and optimizing databases and web infrastructure, ensuring operational excellence in backup/restore, patching, and DR, and monitoring system health and responding to incidents.

3. What is the career path for this role?

   The career path includes opportunities to progress into senior leadership positions within the SRE organization or to specialize further in a particular area of expertise, such as cloud infrastructure or automation.

4. What is the salary range for this role?

   The salary range for this role in Pune, India is typically between $170,000 and $250,000 USD annually, commensurate with experience.

5. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, paid time off, retirement savings plans, and employee stock purchase programs.

6. What is the work culture like at FIS?

   FIS fosters a culture of innovation, collaboration, and customer focus. We value teamwork, open communication, and continuous learning.

7. Is this role remote?

   No, this role is based in our Pune, India office.

8. What tools and technologies will I be working with?

   You will be working with a variety of tools and technologies, including AIX, Linux, Windows Server, Oracle databases, IIS web infrastructure, load balancers, Splunk, Dynatrace, Ansible, Terraform, and IBM Tivoli Workload Scheduler.

9. What opportunities are there for professional development?

   FIS provides opportunities for professional development and growth through training programs, mentorship opportunities, and career advancement opportunities.

10. What are the compliance requirements for this role?

    The role requires experience in high compliance environments (SOC2, HIPAA, FedRAMP, ISO27001) and supporting compliance requirements through automation, logging, and operational controls.