Are you a curious and motivated individual with a forward-thinking mindset? At FIS, we offer the opportunity to tackle some of the most challenging and relevant issues in the financial services and technology sectors. We believe in empowering our talented people and fostering a team environment that is open, collaborative, entrepreneurial, passionate, and, above all, fun. If you're looking for a dynamic career where you can make a real impact, FIS is the place for you.

Software Engineer (Site Reliability Engineer) at FIS

As a Site Reliability Engineer (SRE) at FIS, you will play a critical role in ensuring the reliability, availability, and performance of our applications and infrastructure. You will be at the forefront of driving innovation and growth for our Banking Solutions, Payments, and Capital Markets businesses. This position offers the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position FIS as a leader in the competitive financial landscape.

A Day in the Life of a Site Reliability Engineer

Your day-to-day activities as an SRE at FIS will be varied and challenging. You might start your day by reviewing monitoring dashboards to identify any potential issues or anomalies in our systems. You'll then collaborate with development and operations teams to troubleshoot and resolve any incidents that arise. You'll also be involved in designing and implementing automation solutions to improve the efficiency and reliability of our deployments.

Other tasks may include:

• Participating in on-call rotations and providing 24/7 support for critical incidents.
• Conducting capacity planning and performance tuning to ensure our systems can handle increasing demand.
• Collaborating with security teams to implement best practices and ensure compliance.
• Developing and testing disaster recovery plans to minimize downtime in the event of an outage.
• Working with cutting-edge technologies and tools to solve complex problems.

Why Choose Atlanta, Jacksonville, Milwaukee, or NYC?

This hybrid position requires you to be onsite three days a week in one of our key office locations: Atlanta, GA; Jacksonville, FL; Milwaukee, WI; or New York City, NY. Each of these cities offers a unique blend of professional opportunities and lifestyle amenities.

Atlanta, GA

Atlanta is a vibrant city with a thriving tech scene and a rich cultural history. It's home to numerous Fortune 500 companies and offers a wide range of entertainment and dining options. Atlanta also boasts a relatively low cost of living compared to other major metropolitan areas.

Jacksonville, FL

Jacksonville is a rapidly growing city with a strong economy and a beautiful coastline. It offers a relaxed lifestyle with plenty of outdoor activities, including beaches, parks, and waterways. Jacksonville is also a major transportation hub, making it easy to travel to other parts of the country.

Milwaukee, WI

Milwaukee is a charming city with a rich brewing history and a growing tech industry. It offers a vibrant arts and culture scene, as well as a variety of outdoor recreational opportunities. Milwaukee is also known for its friendly people and affordable cost of living.

New York City, NY

New York City is a global hub for finance, technology, and culture. It offers unparalleled career opportunities and access to world-class entertainment, dining, and shopping. While the cost of living is higher than in other cities, the opportunities and experiences are unmatched.

Career Path for a Site Reliability Engineer at FIS

FIS is committed to providing its employees with opportunities for growth and advancement. As a Site Reliability Engineer, you can progress along a variety of career paths, depending on your interests and skills. Some potential career paths include:

• **Senior Site Reliability Engineer:** Lead projects and mentor junior engineers.
• **Principal Site Reliability Engineer:** Provide technical leadership and strategic direction for SRE initiatives.
• **Engineering Manager:** Manage a team of SREs and oversee the development and implementation of reliability solutions.
• **Architect:** Design and implement large-scale infrastructure and application architectures.
• **DevOps Engineer:** Focus on automating and streamlining the software development and deployment process.

Competitive Salary and Comprehensive Benefits

At FIS, we recognize the value of our employees and offer a competitive salary and benefits package. The salary for this position is commensurate with experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan
• Employee stock purchase plan
• Life insurance
• Disability insurance
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Wellness programs
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities

Embrace the FIS Culture

FIS is a company that values innovation, collaboration, and customer focus. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We encourage our employees to take risks, challenge the status quo, and make a difference in the world.

We also believe in giving back to the community. We encourage our employees to volunteer their time and resources to support local organizations and causes.

Ready to Join the FIS Team?

If you are a talented and motivated individual who is passionate about technology and financial services, we encourage you to apply for the Site Reliability Engineer position at FIS. To apply, please submit your resume and cover letter through our online application portal.

We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. **What is Site Reliability Engineering (SRE)?**

   Site Reliability Engineering (SRE) is a discipline that applies software engineering principles to infrastructure operations. The goal of SRE is to improve the reliability, availability, and performance of systems and services.

2. **What skills are important for a Site Reliability Engineer?**

   Important skills for an SRE include proficiency in scripting languages, experience with cloud platforms, knowledge of monitoring tools, and strong troubleshooting skills.

3. **What is the work environment like at FIS?**

   FIS offers a collaborative, innovative, and inclusive work environment where employees are encouraged to grow and develop their skills.

4. **What are the opportunities for career advancement at FIS?**

   FIS provides numerous opportunities for career advancement, including promotions to senior roles, management positions, and technical leadership roles.

5. **What is the company’s policy on work-life balance?**

   FIS is committed to supporting work-life balance and offers flexible work arrangements, paid time off, and other benefits to help employees manage their personal and professional lives.

6. **What kind of training and development programs does FIS offer?**

   FIS provides a variety of training and development programs to help employees enhance their skills and knowledge, including technical training, leadership development, and professional certifications.

7. **How does FIS support diversity and inclusion?**

   FIS is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We have various initiatives and programs to promote diversity and inclusion.

8. **What is the interview process like at FIS?**

   The interview process at FIS typically involves multiple rounds of interviews, including phone screenings, technical interviews, and behavioral interviews.

9. **What is FIS's approach to innovation?**

   FIS fosters a culture of innovation by encouraging employees to explore new ideas, experiment with emerging technologies, and challenge the status quo.

10. **How does FIS contribute to the community?**

    FIS supports numerous community initiatives and encourages employees to volunteer their time and resources to make a positive impact on the communities where we live and work.