System Administrator Senior at FIS: Role Overview

As a System Administrator Senior at FIS in Jacksonville, Florida, you will be a vital part of our team, responsible for the administration and maintenance of our Salesforce platform. This role offers a dynamic opportunity to leverage your expertise in Salesforce to enhance our business processes, improve user experience, and ensure the platform aligns with our strategic objectives.

You will be responsible for performing a wide range of Salesforce administrative functions, including user account maintenance, system configuration, and the creation of workflow rules, process builders, and validation rules. Your role will also involve creating and maintaining reports and dashboards, providing technical support to end users, and ensuring the platform adheres to regulatory requirements.

A Day in the Life of a System Administrator Senior

Each day as a System Administrator Senior at FIS will bring a variety of tasks and challenges. Here’s a glimpse into what a typical day might look like:

1. Morning: Start the day by reviewing Salesforce support requests and addressing any urgent issues. This may involve troubleshooting system problems, resetting passwords, or assisting users with data entry.
2. Mid-day: Focus on system configuration and maintenance. This could include creating new workflow rules to automate business processes, building validation rules to ensure data integrity, or designing custom reports to track key performance indicators.
3. Afternoon: Collaborate with business analysts and other stakeholders to understand their needs and develop solutions to meet their requirements. This might involve participating in meetings, gathering requirements, and designing new features or enhancements for the Salesforce platform.
4. Late Afternoon: Dedicate time to training and documentation. This could include creating user guides, delivering training sessions, or updating technical documentation to reflect changes to the Salesforce platform.
5. End of Day: Monitor system performance, review security logs, and address any potential issues. Ensure that all systems are running smoothly and that data is secure.

Why Jacksonville, Florida?

Jacksonville, Florida, offers a compelling blend of professional opportunities and lifestyle advantages, making it an ideal location to advance your career with FIS. As the largest city in the continental U.S. by land area, Jacksonville boasts a diverse economy, a growing tech sector, and a vibrant cultural scene.

Economic Growth: Jacksonville's economy is thriving, with major industries including finance, healthcare, logistics, and technology. FIS has a significant presence in Jacksonville, providing ample opportunities for career growth and development.

Quality of Life: Jacksonville offers a high quality of life with a relatively low cost of living compared to other major cities in the United States. The city boasts beautiful beaches, numerous parks and recreational areas, and a wide range of cultural attractions.

Education: Jacksonville is home to several universities and colleges, providing access to continuing education and professional development opportunities. These institutions also contribute to the city's vibrant intellectual and cultural environment.

Community: Jacksonville has a strong sense of community, with numerous neighborhood associations, volunteer organizations, and community events. This makes it easy to connect with others and get involved in the local community.

Career Path at FIS

FIS is committed to providing employees with opportunities for career growth and advancement. As a System Administrator Senior, you can advance your career through various pathways within the organization. Some potential career paths include:

• Lead System Administrator: Lead a team of system administrators and oversee the administration of the Salesforce platform.
• Salesforce Architect: Design and implement complex Salesforce solutions to meet business requirements.
• Technical Project Manager: Manage technical projects related to the Salesforce platform.
• Business Analyst: Analyze business requirements and translate them into technical specifications for the Salesforce platform.
• Consultant: Provide consulting services to clients on Salesforce implementation and optimization.

Salary and Benefits

FIS offers a competitive salary and benefits package to attract and retain top talent. The salary for a System Administrator Senior in Jacksonville, Florida, typically ranges from $95,000 to $135,000 per year, depending on experience and qualifications. FIS provides its employees with benefits such as:

• Health Insurance: Comprehensive health insurance coverage, including medical, dental, and vision.
• Paid Time Off: Generous paid time off (PTO) and holiday leave.
• Retirement Plan: 401(k) retirement plan with company match.
• Employee Stock Purchase Plan: Opportunity to purchase FIS stock at a discounted rate.
• Life Insurance: Company-paid life insurance coverage.
• Disability Coverage: Short-term and long-term disability coverage.

FIS Culture

FIS is committed to creating a diverse, inclusive, and supportive work environment where all employees can thrive. We value innovation, collaboration, and a customer-centric approach. Our culture is built on a foundation of integrity, respect, and teamwork.

At FIS, you will have the opportunity to work with talented colleagues from diverse backgrounds, collaborate on challenging projects, and make a meaningful impact on our business and the communities we serve. We encourage employees to participate in employee resource groups, volunteer activities, and other initiatives that promote diversity, inclusion, and social responsibility.

How to Apply

If you are interested in joining our team as a System Administrator Senior, we encourage you to apply online through the FIS careers website. Please submit your resume and cover letter, highlighting your qualifications and experience. Qualified candidates will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a System Administrator Senior at FIS?
   The key responsibilities include performing Salesforce administrative functions, creating and maintaining workflow rules, developing reports and dashboards, providing technical support to end users, and ensuring the platform adheres to regulatory requirements.
2. What qualifications are required for this role?
   A Bachelor’s degree in Computer and Information Science, Computer Science, Computer Engineering, or related field is required, along with five years of experience in systems administration or a related role. Experience with Apex programming, OmniStudio, Lighting Web Components, and CI/CD tools is also required.
3. What opportunities for career growth are available at FIS?
   FIS offers various career paths, including Lead System Administrator, Salesforce Architect, Technical Project Manager, Business Analyst, and Consultant.
4. What is the salary range for a System Administrator Senior in Jacksonville, Florida?
   The salary range typically falls between $95,000 and $135,000 per year, depending on experience and qualifications.
5. What benefits does FIS offer?
   FIS offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, an employee stock purchase plan, and life insurance.
6. What is the company culture like at FIS?
   FIS is committed to creating a diverse, inclusive, and supportive work environment. We value innovation, collaboration, and a customer-centric approach.
7. How can I apply for this position?
   You can apply online through the FIS careers website by submitting your resume and cover letter.
8. What are the working hours for this role?
   Working hours are typically standard business hours, Monday through Friday.
9. Is there opportunity for remote work?
   This position is based in Jacksonville, Florida, and may not be fully remote.
10. What is the interview process like?
    The interview process typically involves an initial phone screening, followed by one or more in-person or video interviews with hiring managers and team members.