Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now!
FIS
Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now!
Job Description
Implementation Manager - Card Solutions at FIS
Role Overview
The Implementation Manager for Card Solutions at FIS plays a pivotal role in ensuring the smooth and efficient integration of FIS's card payment solutions for financial institutions. This role involves managing a team of professionals, overseeing project onboarding, and ensuring the successful completion of projects related to credit issuing solutions. The ideal candidate will possess a strong understanding of credit card processing, project management methodologies, and team leadership skills. They will also be adept at collaborating with various internal and external stakeholders to deliver high-quality solutions that enhance client operations and customer satisfaction.Day in the Life
As an Implementation Manager, your day-to-day activities will be diverse and challenging. You'll start by reviewing the progress of ongoing projects, addressing any escalations, and ensuring that your team has the resources they need. A significant portion of your time will be spent coaching and developing your team, providing guidance on project management best practices, and conducting performance reviews. You'll also collaborate with client teams and internal stakeholders to align deliverables, understand legacy systems, and ensure accurate data transformation. Expect to participate in strategy meetings, deliver status updates, and work on process improvements to enhance the efficiency and effectiveness of the implementation process.Why [Location]?
FIS has a significant presence in Milwaukee, Wisconsin, Atlanta, Georgia, Jacksonville and St. Petersburg, Florida offering a vibrant and dynamic work environment. These locations provide access to a diverse talent pool, a strong network of financial institutions, and a supportive community for innovation and growth. Working in these areas means you'll be part of a thriving tech and finance ecosystem, with opportunities for networking, professional development, and community involvement. The cost of living is reasonable, and the quality of life is high, making it an attractive place to live and work.Career Path
FIS is committed to providing its employees with opportunities for career advancement. As an Implementation Manager, you can progress to roles with increased responsibility, such as Senior Implementation Manager, Program Manager, or Director of Implementation Services. FIS also offers pathways into related fields, such as product management, consulting, and sales, allowing you to broaden your skillset and pursue your career aspirations. The company provides ongoing training and development programs to help you enhance your skills and stay up-to-date with the latest industry trends.Salary & Benefits
The estimated salary range for an Implementation Manager at FIS is $110,000 to $160,000 per year, depending on experience and location. FIS offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off, a 401(k) retirement savings plan with company match, an employee stock purchase plan, life insurance, disability coverage, flexible spending accounts, wellness programs, tuition reimbursement, and more. These benefits are designed to support your physical, financial, and professional well-being.FIS Culture
FIS prides itself on fostering a culture of innovation, collaboration, and inclusivity. The company values its employees and provides them with opportunities to learn, grow, and make an impact. FIS encourages teamwork, open communication, and a commitment to excellence. Employees are empowered to take ownership of their work, contribute ideas, and challenge the status quo. The company also supports diversity and inclusion, creating a welcoming and supportive environment for all employees.How to Apply
To apply for the Implementation Manager - Card Solutions position at FIS, visit the FIS careers website and search for the job opening. Submit your resume and a cover letter highlighting your relevant experience, skills, and qualifications. Be sure to tailor your application to the specific requirements of the role. If your qualifications match the requirements, a recruiter will contact you to schedule an interview. The interview process may include phone screenings, virtual interviews, and in-person interviews with hiring managers and team members.FAQ
- What are the key responsibilities of an Implementation Manager at FIS?
- What qualifications are required for this role?
- What is the typical career path for an Implementation Manager at FIS?
- What kind of training and development opportunities does FIS offer?
- What is the work environment like at FIS?
- What benefits does FIS offer?
- How does FIS support diversity and inclusion?
- What is the interview process like at FIS?
- What is FIS's approach to work-life balance?
- What opportunities are there for community involvement at FIS?
The key responsibilities include managing client onboarding activities, leading conversion strategies, collaborating with internal and external teams, providing feedback on product enhancements, delivering status updates, overseeing complex projects, partnering with leadership on resource alignment, monitoring projects, driving standardization, and leading a team of professional services employees.
A bachelor’s degree in business administration or a related field, 7+ years of experience in professional services or project management, 3+ years of people management experience, credit and payments technical acumen, and hands-on knowledge of ServiceNow and Jira are required.
An Implementation Manager can progress to roles such as Senior Implementation Manager, Program Manager, or Director of Implementation Services. FIS also offers pathways into related fields such as product management, consulting, and sales.
FIS offers ongoing training and development programs to help employees enhance their skills and stay up-to-date with the latest industry trends.
FIS fosters a culture of innovation, collaboration, and inclusivity. The company values its employees and provides them with opportunities to learn, grow, and make an impact.
FIS offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, an employee stock purchase plan, life insurance, disability coverage, flexible spending accounts, wellness programs, and tuition reimbursement.
FIS supports diversity and inclusion by creating a welcoming and supportive environment for all employees.
The interview process may include phone screenings, virtual interviews, and in-person interviews with hiring managers and team members.
FIS provides flexible work arrangements depending on the role and team, and promotes employee wellness through various programs and resources.
FIS encourages community involvement and provides employees with opportunities to participate in volunteer activities and support local organizations.
Locations
- Milwaukee, Wisconsin, United States
- Atlanta, Georgia, United States
- Jacksonville, Florida, United States
- Saint Petersburg, Florida, United States
Salary
Estimated Salary Rangemedium confidence
121,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Project Managementintermediate
- Client Onboardingintermediate
- Credit Card Processingintermediate
- EFT Transaction Processingintermediate
- UAT Testingintermediate
- Production Supportintermediate
- Data Transformationintermediate
- Stakeholder Communicationintermediate
- Risk Managementintermediate
- Financial Reportingintermediate
- P&L Analysisintermediate
- Forecastingintermediate
- Demand Planningintermediate
- Capacity Planningintermediate
- Team Leadershipintermediate
- Performance Managementintermediate
- Resource Allocationintermediate
- Process Improvementintermediate
- Strategic Solutionsintermediate
- Requirements Analysisintermediate
- Technical Integrationintermediate
- Quality Assuranceintermediate
- Problem Resolutionintermediate
- Documentationintermediate
- Credit settlement and reconciliationintermediate
- Credit networks and licensingintermediate
- Parameter Configurationintermediate
Required Qualifications
- Bachelor’s degree in business administration or a related field (experience)
- 7+ years of experience in professional services, project management, or a related field (experience)
- 3+ years of people management responsibility (experience)
- Credit and Payments technical acumen (experience)
- Understanding of credit card EFT transaction processing (experience)
- Experience with UAT testing and PROD environments (experience)
- Knowledge of end-to-end testing (experience)
- Understanding of credit settlement and reconciliation (experience)
- Knowledge of credit networks and licensing (experience)
- Experience with parameter configuration (experience)
- Experience with onboarding and migration of new banks (experience)
- Direct experience with project management processes and software industry standards (e.g., ISO, CMM, Six Sigma) (experience)
- Understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) (experience)
- Hands-on knowledge of ServiceNow (ticketing & workflow) (experience)
- Hands-on knowledge of Jira (experience)
- Experience with financial reporting & analysis (P&L, forecasting, demand & capacity planning) (experience)
- Work experience with complex issue triage, investigation, UAT & production support, and problem resolution (experience)
Responsibilities
- Manage end-to-end client onboarding activities, including migrations, mergers, acquisitions, and conversions.
- Lead conversion strategy by reviewing plans, timelines, risks, and operational readiness, and advising clients on best practices.
- Collaborate with client and internal teams (Product, QA, PM, Implementation) to align deliverables, understand legacy systems, and ensure accurate data transformation.
- Provide feedback on product and tool enhancements, and maintain documentation such as mapping specs, validation reports, and process guides.
- Deliver structured status updates, track issues, and act as an escalation point—executing triage, resolution, and clear paths to green.
- Oversee high‑visibility, complex credit projects requiring strategic solutions and new feature development.
- Partner with consulting leadership, finance, and project managers to align resources with budgets and schedules, and manage forecasting and revenue goals.
- Monitor multiple projects, drive standardization, and contribute to process improvements.
- Lead, coach, and develop a team of professional services employees, including performance management and resource allocation.
- Work directly with cross‑functional credit stakeholders to ensure quality delivery for new and existing credit onboardings.
- Manage and coach a staff of up to 15 direct employees.
- Oversee Project Onboarding, Licensing, and System Admin resources.
- Address escalations and ensure projects are successfully completed for the Credit Issuing Solution.
Benefits
- general: Comprehensive health insurance (medical, dental, and vision)
- general: Generous paid time off (PTO) and holidays
- general: 401(k) retirement savings plan with company match
- general: Employee stock purchase plan (ESPP)
- general: Life insurance and disability coverage
- general: Flexible spending accounts (FSAs) and health savings accounts (HSAs)
- general: Wellness programs and resources
- general: Employee assistance program (EAP)
- general: Tuition reimbursement and professional development opportunities
- general: Employee referral program
- general: Discounts on FIS products and services
- general: Paid parental leave
- general: Adoption assistance
- general: Commuter benefits
- general: Flexible work arrangements (depending on role and team)
- general: Opportunities for career advancement and growth
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Answer 10 quick questions to check your fit for Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now! @ FIS.
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Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now!
FIS
Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now!
Job Description
Implementation Manager - Card Solutions at FIS
Role Overview
The Implementation Manager for Card Solutions at FIS plays a pivotal role in ensuring the smooth and efficient integration of FIS's card payment solutions for financial institutions. This role involves managing a team of professionals, overseeing project onboarding, and ensuring the successful completion of projects related to credit issuing solutions. The ideal candidate will possess a strong understanding of credit card processing, project management methodologies, and team leadership skills. They will also be adept at collaborating with various internal and external stakeholders to deliver high-quality solutions that enhance client operations and customer satisfaction.Day in the Life
As an Implementation Manager, your day-to-day activities will be diverse and challenging. You'll start by reviewing the progress of ongoing projects, addressing any escalations, and ensuring that your team has the resources they need. A significant portion of your time will be spent coaching and developing your team, providing guidance on project management best practices, and conducting performance reviews. You'll also collaborate with client teams and internal stakeholders to align deliverables, understand legacy systems, and ensure accurate data transformation. Expect to participate in strategy meetings, deliver status updates, and work on process improvements to enhance the efficiency and effectiveness of the implementation process.Why [Location]?
FIS has a significant presence in Milwaukee, Wisconsin, Atlanta, Georgia, Jacksonville and St. Petersburg, Florida offering a vibrant and dynamic work environment. These locations provide access to a diverse talent pool, a strong network of financial institutions, and a supportive community for innovation and growth. Working in these areas means you'll be part of a thriving tech and finance ecosystem, with opportunities for networking, professional development, and community involvement. The cost of living is reasonable, and the quality of life is high, making it an attractive place to live and work.Career Path
FIS is committed to providing its employees with opportunities for career advancement. As an Implementation Manager, you can progress to roles with increased responsibility, such as Senior Implementation Manager, Program Manager, or Director of Implementation Services. FIS also offers pathways into related fields, such as product management, consulting, and sales, allowing you to broaden your skillset and pursue your career aspirations. The company provides ongoing training and development programs to help you enhance your skills and stay up-to-date with the latest industry trends.Salary & Benefits
The estimated salary range for an Implementation Manager at FIS is $110,000 to $160,000 per year, depending on experience and location. FIS offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off, a 401(k) retirement savings plan with company match, an employee stock purchase plan, life insurance, disability coverage, flexible spending accounts, wellness programs, tuition reimbursement, and more. These benefits are designed to support your physical, financial, and professional well-being.FIS Culture
FIS prides itself on fostering a culture of innovation, collaboration, and inclusivity. The company values its employees and provides them with opportunities to learn, grow, and make an impact. FIS encourages teamwork, open communication, and a commitment to excellence. Employees are empowered to take ownership of their work, contribute ideas, and challenge the status quo. The company also supports diversity and inclusion, creating a welcoming and supportive environment for all employees.How to Apply
To apply for the Implementation Manager - Card Solutions position at FIS, visit the FIS careers website and search for the job opening. Submit your resume and a cover letter highlighting your relevant experience, skills, and qualifications. Be sure to tailor your application to the specific requirements of the role. If your qualifications match the requirements, a recruiter will contact you to schedule an interview. The interview process may include phone screenings, virtual interviews, and in-person interviews with hiring managers and team members.FAQ
- What are the key responsibilities of an Implementation Manager at FIS?
- What qualifications are required for this role?
- What is the typical career path for an Implementation Manager at FIS?
- What kind of training and development opportunities does FIS offer?
- What is the work environment like at FIS?
- What benefits does FIS offer?
- How does FIS support diversity and inclusion?
- What is the interview process like at FIS?
- What is FIS's approach to work-life balance?
- What opportunities are there for community involvement at FIS?
The key responsibilities include managing client onboarding activities, leading conversion strategies, collaborating with internal and external teams, providing feedback on product enhancements, delivering status updates, overseeing complex projects, partnering with leadership on resource alignment, monitoring projects, driving standardization, and leading a team of professional services employees.
A bachelor’s degree in business administration or a related field, 7+ years of experience in professional services or project management, 3+ years of people management experience, credit and payments technical acumen, and hands-on knowledge of ServiceNow and Jira are required.
An Implementation Manager can progress to roles such as Senior Implementation Manager, Program Manager, or Director of Implementation Services. FIS also offers pathways into related fields such as product management, consulting, and sales.
FIS offers ongoing training and development programs to help employees enhance their skills and stay up-to-date with the latest industry trends.
FIS fosters a culture of innovation, collaboration, and inclusivity. The company values its employees and provides them with opportunities to learn, grow, and make an impact.
FIS offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, an employee stock purchase plan, life insurance, disability coverage, flexible spending accounts, wellness programs, and tuition reimbursement.
FIS supports diversity and inclusion by creating a welcoming and supportive environment for all employees.
The interview process may include phone screenings, virtual interviews, and in-person interviews with hiring managers and team members.
FIS provides flexible work arrangements depending on the role and team, and promotes employee wellness through various programs and resources.
FIS encourages community involvement and provides employees with opportunities to participate in volunteer activities and support local organizations.
Locations
- Milwaukee, Wisconsin, United States
- Atlanta, Georgia, United States
- Jacksonville, Florida, United States
- Saint Petersburg, Florida, United States
Salary
Estimated Salary Rangemedium confidence
121,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Project Managementintermediate
- Client Onboardingintermediate
- Credit Card Processingintermediate
- EFT Transaction Processingintermediate
- UAT Testingintermediate
- Production Supportintermediate
- Data Transformationintermediate
- Stakeholder Communicationintermediate
- Risk Managementintermediate
- Financial Reportingintermediate
- P&L Analysisintermediate
- Forecastingintermediate
- Demand Planningintermediate
- Capacity Planningintermediate
- Team Leadershipintermediate
- Performance Managementintermediate
- Resource Allocationintermediate
- Process Improvementintermediate
- Strategic Solutionsintermediate
- Requirements Analysisintermediate
- Technical Integrationintermediate
- Quality Assuranceintermediate
- Problem Resolutionintermediate
- Documentationintermediate
- Credit settlement and reconciliationintermediate
- Credit networks and licensingintermediate
- Parameter Configurationintermediate
Required Qualifications
- Bachelor’s degree in business administration or a related field (experience)
- 7+ years of experience in professional services, project management, or a related field (experience)
- 3+ years of people management responsibility (experience)
- Credit and Payments technical acumen (experience)
- Understanding of credit card EFT transaction processing (experience)
- Experience with UAT testing and PROD environments (experience)
- Knowledge of end-to-end testing (experience)
- Understanding of credit settlement and reconciliation (experience)
- Knowledge of credit networks and licensing (experience)
- Experience with parameter configuration (experience)
- Experience with onboarding and migration of new banks (experience)
- Direct experience with project management processes and software industry standards (e.g., ISO, CMM, Six Sigma) (experience)
- Understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) (experience)
- Hands-on knowledge of ServiceNow (ticketing & workflow) (experience)
- Hands-on knowledge of Jira (experience)
- Experience with financial reporting & analysis (P&L, forecasting, demand & capacity planning) (experience)
- Work experience with complex issue triage, investigation, UAT & production support, and problem resolution (experience)
Responsibilities
- Manage end-to-end client onboarding activities, including migrations, mergers, acquisitions, and conversions.
- Lead conversion strategy by reviewing plans, timelines, risks, and operational readiness, and advising clients on best practices.
- Collaborate with client and internal teams (Product, QA, PM, Implementation) to align deliverables, understand legacy systems, and ensure accurate data transformation.
- Provide feedback on product and tool enhancements, and maintain documentation such as mapping specs, validation reports, and process guides.
- Deliver structured status updates, track issues, and act as an escalation point—executing triage, resolution, and clear paths to green.
- Oversee high‑visibility, complex credit projects requiring strategic solutions and new feature development.
- Partner with consulting leadership, finance, and project managers to align resources with budgets and schedules, and manage forecasting and revenue goals.
- Monitor multiple projects, drive standardization, and contribute to process improvements.
- Lead, coach, and develop a team of professional services employees, including performance management and resource allocation.
- Work directly with cross‑functional credit stakeholders to ensure quality delivery for new and existing credit onboardings.
- Manage and coach a staff of up to 15 direct employees.
- Oversee Project Onboarding, Licensing, and System Admin resources.
- Address escalations and ensure projects are successfully completed for the Credit Issuing Solution.
Benefits
- general: Comprehensive health insurance (medical, dental, and vision)
- general: Generous paid time off (PTO) and holidays
- general: 401(k) retirement savings plan with company match
- general: Employee stock purchase plan (ESPP)
- general: Life insurance and disability coverage
- general: Flexible spending accounts (FSAs) and health savings accounts (HSAs)
- general: Wellness programs and resources
- general: Employee assistance program (EAP)
- general: Tuition reimbursement and professional development opportunities
- general: Employee referral program
- general: Discounts on FIS products and services
- general: Paid parental leave
- general: Adoption assistance
- general: Commuter benefits
- general: Flexible work arrangements (depending on role and team)
- general: Opportunities for career advancement and growth
Tags & Categories
Answer 10 quick questions to check your fit for Implementation Manager - Card Solutions Careers at FIS - Milwaukee, WI | Apply Now! @ FIS.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs