Managed Service Change Analyst Specialist: Derivatives Managed Service Platform Change at FIS

Role Overview

The Managed Service Change Analyst Specialist role at FIS is a critical position responsible for ensuring the smooth and efficient operation of our Derivatives Managed Service Platform. This role involves working closely with clients and internal teams to understand business needs, translate them into functional specifications, and implement changes to the platform. The ideal candidate will possess a strong understanding of derivatives, technology platforms used in derivatives clearing, and change management processes.

Day in the Life

A typical day for a Managed Service Change Analyst Specialist might include:

• Meeting with clients and Business Operations teams to gather high-level requirements.
• Documenting business requirements and translating them into functional specifications.
• Coordinating data extraction from various databases and interpreting the data.
• Working with Project Managers, Architects, and Developers to design solutions.
• Participating in Functionality Testing, Integration Testing, and User Acceptance Testing.
• Documenting test cases and results.
• Following change management processes regarding change deployment.
• Estimating work effort and tracking cost expenditures related to projects.

Why Jacksonville, Florida?

Jacksonville, Florida, offers a vibrant and growing job market, a lower cost of living compared to other major cities, and a high quality of life. With its beautiful beaches, numerous outdoor activities, and a thriving arts and culture scene, Jacksonville provides an attractive environment for both personal and professional growth. FIS has a significant presence in Jacksonville, offering ample opportunities for career advancement and networking.

Career Path

The Managed Service Change Analyst Specialist role can serve as a stepping stone to various career paths within FIS. Potential career advancements include:

• Senior Change Analyst
• Business Analyst
• Project Manager
• Technical Lead
• Solutions Architect

Salary & Benefits

The estimated salary range for this position in Jacksonville, Florida is $85,000 to $120,000 per year. FIS offers a comprehensive benefits package, including:

• Comprehensive health insurance plans (medical, dental, vision)
• Generous paid time off (PTO) and holidays
• 401(k) retirement savings plan with company match
• Employee stock purchase plan (ESPP)
• Life insurance and disability coverage
• Flexible spending accounts (FSAs) and health savings accounts (HSAs)
• Wellness programs and resources
• Employee assistance program (EAP)
• Tuition reimbursement and professional development opportunities
• Employee referral program
• Discounts on FIS products and services
• Opportunities for career advancement within FIS

FIS Culture

FIS is committed to fostering a diverse, inclusive, and collaborative work environment. We value innovation, teamwork, and a customer-centric approach. Our employees are empowered to make a difference and contribute to the success of our clients and the company as a whole. FIS also prioritizes employee well-being and offers various programs and resources to support work-life balance.

How to Apply

Qualified applicants are encouraged to apply directly through the FIS website by clicking on the “Apply Now” button.

FAQ

1. What qualifications are required for this role?

   A Bachelor’s degree or foreign equivalent in any field of study and five (5) years of experience in the job offered or a related occupation are required. Specific experience with derivatives, technology platforms used in derivatives clearing, and change management processes is also necessary.

2. What are the main responsibilities of a Managed Service Change Analyst Specialist?

   The main responsibilities include gathering requirements from clients, documenting business requirements, translating them into functional specifications, coordinating data extraction and interpretation, working with project teams to design solutions, participating in testing, and following change management processes.

3. What technology platforms are commonly used in this role?

   Commonly used technology platforms include GMI, Clearvision, FIS CD Application Suite, JIRA, Zephyr, and SQL.

4. What career paths are available after this role?

   Potential career advancements include Senior Change Analyst, Business Analyst, Project Manager, Technical Lead, and Solutions Architect.

5. Does FIS offer remote work options?

   Telecommuting and/or working from home may be permissible pursuant to company policies.

6. What is the company culture like at FIS?

   FIS fosters a diverse, inclusive, and collaborative work environment, valuing innovation, teamwork, and a customer-centric approach.

7. What kind of benefits package does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, an employee stock purchase plan, and more.

8. How can I apply for this position?

   You can apply directly through the FIS website by clicking on the “Apply Now” button.

9. What skills are important for success in this role?

   Important skills include strong analytical abilities, communication skills, technical proficiency with relevant platforms, and the ability to work effectively in a team environment.

10. Is there opportunity for professional development at FIS?

    Yes, FIS offers tuition reimbursement and professional development opportunities to help employees grow their skills and advance their careers.