Remittance Processing Associate I at FIS - Canton, MA

Role Overview

Are you looking to start your career in the financial technology sector? FIS is seeking a detail-oriented and motivated individual to join our Remittance Processing team as a Remittance Processing Associate I in Canton, Massachusetts. In this role, you will be responsible for processing customer payments and exceptions, performing data entry, conducting research and adjustments, and ensuring accurate and timely processing of transactions. As part of a collaborative team, you'll contribute to the smooth operation of our lockbox solutions, which handle billions of documents daily for financial institutions.

Day in the Life

As a Remittance Processing Associate I, your day will involve a variety of tasks focused on ensuring the accurate and efficient processing of customer payments. Here’s a glimpse into your daily routine:

• Payment Processing: Receive and prepare customer payments for processing, ensuring all necessary documentation is included.
• Data Entry: Perform high-speed 10-key data entry to input account numbers, invoice numbers, and payment amounts into the system.
• Exception Handling: Identify and resolve any discrepancies or exceptions in payments, working to correct errors and ensure accurate posting.
• Research and Adjustments: Conduct research on customer accounts to resolve payment issues, making necessary adjustments to correct any errors.
• MICR Line Repair: Perform Magnetic Ink Character Recognition (MICR) line repair on checks to ensure accurate routing and processing.
• Transaction Balancing: Balance credits and debits within transactions to maintain financial accuracy.
• Team Collaboration: Work closely with team members to meet deadlines and ensure smooth workflow, supporting colleagues as needed.

Why Canton, Massachusetts?

Canton, Massachusetts, offers a blend of small-town charm and easy access to the vibrant city of Boston. Located in Norfolk County, Canton provides a high quality of life with excellent schools, numerous parks, and a thriving community. The town boasts a rich history and a strong local economy, making it an ideal place to live and work.

Working in Canton also means you’ll enjoy:

• Accessibility: Convenient access to major highways and public transportation, making commuting easy.
• Quality of Life: A family-friendly environment with top-rated schools and safe neighborhoods.
• Recreation: Plenty of outdoor activities with numerous parks, trails, and recreational facilities.
• Proximity to Boston: Easy access to the cultural and entertainment offerings of Boston, including world-class dining, museums, and historical sites.

Career Path

FIS is committed to the growth and development of its employees. Starting as a Remittance Processing Associate I provides a solid foundation for career advancement within the company. Potential career paths include:

• Remittance Processing Associate II: Advance to a higher-level associate role with increased responsibilities and specialized tasks.
• Senior Remittance Processing Associate: Become a senior member of the team, mentoring junior associates and leading complex projects.
• Team Lead: Supervise a team of remittance processing associates, overseeing daily operations and ensuring team goals are met.
• Quality Assurance Specialist: Focus on ensuring the quality and accuracy of remittance processing operations, implementing process improvements and monitoring performance metrics.
• Management Roles: Progress into management positions within the remittance processing department, overseeing strategic initiatives and driving team success.

Salary & Benefits

While the specific salary for this position is not disclosed, a competitive market range for a Remittance Processing Associate I in Canton, Massachusetts, is estimated to be between $35,000 and $45,000 annually. FIS offers a comprehensive benefits package to its employees, including:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday pay.
• Retirement Plan: 401(k) plan with company matching contributions.
• Employee Assistance Program: Access to counseling and support services for employees and their families.
• Life Insurance: Company-paid life insurance and supplemental life insurance options.
• Disability Insurance: Short-term and long-term disability coverage.
• Tuition Reimbursement: Financial assistance for employees pursuing further education.
• Employee Stock Purchase Plan: Opportunity to purchase FIS stock at a discounted rate.

FIS Culture

FIS prides itself on fostering an inclusive and collaborative work environment where employees can thrive and make a meaningful impact. Our culture is built on the following principles:

• Innovation: We encourage creativity and innovation, empowering employees to develop new ideas and solutions.
• Collaboration: We believe in the power of teamwork and collaboration, fostering a supportive environment where everyone can contribute.
• Diversity and Inclusion: We embrace diversity and promote an inclusive culture where all employees feel valued and respected.
• Professional Development: We are committed to providing employees with opportunities for professional growth and development, offering training programs, mentorship opportunities, and career advancement resources.
• Community Involvement: We encourage employees to give back to the community through volunteer opportunities and charitable initiatives.

How to Apply

If you are a motivated and detail-oriented individual with a passion for accuracy and efficiency, we encourage you to apply for the Remittance Processing Associate I position at FIS in Canton, Massachusetts. To apply, please follow these steps:

1. Visit the FIS careers website.
2. Search for the Remittance Processing Associate I position in Canton, MA.
3. Click on the job title to view the full job description and requirements.
4. Click the “Apply Now” button to start the application process.
5. Create an account or log in to your existing account.
6. Complete the online application form, providing all required information.
7. Upload your resume and cover letter.
8. Review your application and submit it.

FAQ

1. What are the key responsibilities of a Remittance Processing Associate I?

   The key responsibilities include processing customer payments, performing data entry, conducting research and adjustments, and ensuring accurate and timely processing of transactions.

2. What skills are important for this role?

   Important skills include data entry proficiency, attention to detail, accuracy, problem-solving abilities, and the ability to work in a fast-paced environment.

3. Is prior banking experience required?

   While prior banking experience is a plus, it is not required. We provide training to help you succeed in the role.

4. What is the work schedule for this position?

   The work schedule is Monday through Friday with flexible shift options: 7:00am-3:00pm EST or 7:30am-3:30pm EST.

5. What opportunities for career advancement are available at FIS?

   FIS offers various opportunities for career advancement, including progression to Remittance Processing Associate II, Senior Remittance Processing Associate, Team Lead, and management roles.

6. What kind of training will I receive?

   You will receive comprehensive training on remittance processing procedures, systems, and client specifications.

7. What is the work environment like at FIS?

   FIS fosters a collaborative and inclusive work environment where employees are encouraged to innovate and grow professionally.

8. Does FIS offer any benefits?

   Yes, FIS offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and employee assistance program.

9. What is the dress code for this position?

   The dress code is business casual.

10. How soon can I expect to hear back after applying?

    We typically review applications within 1-2 weeks and will contact qualified candidates for an interview.